We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best Western Plus Sutter House
Nearby Hotels
$209
$199
Sheraton.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
$109
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$134
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$145
$136
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$108
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hyatt Regency Sacramento(Sacramento)
$199
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$223
$209
Booking.com
View Deal
Certificate of Excellence
  • Breakfast included
  • Pool
$179
$161
Hotels.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
$169
$159
HolidayInn.com
View Deal
  • Free Wifi
  • Pool
$125
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Reviews (835)
Filter reviews
835 results
Traveler rating
429
279
76
28
23
Traveler type
Time of year
LanguageAll languages
More languages
429
279
76
28
23
Show reviews that mention
All reviewsconvention centerlight railwafflesbest westernsstate capitolold townwalking distancepool areaconvenient locationcontinental breakfastnice poolrestaurant next doorgreat place to stayroom was cleandowntown sacdowntown areawould definitely stay here again
Filter
Updating list...
717 - 722 of 835 reviews
Reviewed October 31, 2012

The hotel was fine, but someone got into our room and stole some money. Ok, that out of the way, some details:

Good
- Decent value for the price. Continental breakfast is included and was actually quite good - plenty of selections (including healthier options), plenty of tables in the breakfast room. Free covered parking.
- The area felt ok. If we'd stayed more than one night, we would have been comfortable walking to restaurants.
- Our room was spacious and comfortable - very nice beds, modern decor, flatscreen, etc. It all felt very fresh. Green toiletries, nice coffeemaker, good towels. We had a third floor interior room (looked onto the courtyard pool) and I don't recall too much noise.
- Check-in clerk was very friendly and helpful.
- We didn't use the pool, but it looked clean and was quite large for this type of motel.
- Nice desk and task chair if you need to get work done.

Not So Good
- Even though I'd looked on Google streetview, it was hard to find at night - signage is small and poorly lit. We circled the block before finding the driveway.
- Part of that is the odd setup. The ground level is entirely the parking lot and small lobby. The hotel is built in two floors on top of that. So those pictures of the pool in the interior courtyard? That's actually the second floor. It all works once you're in there, it's just difficult to recognize from the street.
- I foolishly left my purse in the room while at breakfast, and someone came in and lifted all the cash. Shame on me, but also shame on the thief! The check-out clerk wasn't particularly reponsive, but I did get an email from management later. (They implied we hadn't locked the door properly.) I know this could happen at any hotel anywhere, but it did put a damper on things.

Room Tip: Pool-level interior rooms open right onto the pool terrace. Super convenient or never-ending horrific pool party? Your call!
  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JenAzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2012

This place has been refurbished nicely.
There are inside and outside rooms. That is, some have windows which open to the streets bordering it, while others have windows which open inside outdoor corridors---that will not please privacy seekers.

The pool is not heated and there is no jacuzzi. The bed was a little firm.

But their best feature is Yvette. She was so helpful when we decided we wanted another room---from inside to outside. My very discerning wife thought she was about the best registration clerk she had ever encountered. She also offered to print our boarding passes when some guy was monopolizing the one computer business center.

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bribear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2012

As seems to be true with most reviews, this hotel had lots of good reviews and some not so good. I was concerned; but I love this place! The location is great. The room is very spacious, clean, modern and comfortable. It has a very nice sliding door opening to a pool area. Very pleased and believe the price was very reasonable.

  • Stayed: October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2012

I have stayed at a few nice hotels in Sacramento....but I always go back to the Sutter house...their amenities and rooms and service are just a great as its competitors, but you also don't get charged ridiculous fees for parking, and other services Sutter House offers- where other hotels end up charging you- which almost doubles your cost of stay... I will go back to Sutter House in Sac time and again.

  • Stayed: September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank EKtay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2012

We booked a room at the Sutter House based on the location and a few reviews, we were not disappointed! The location was perfect and the hotel was a great find, we'll certainly stay here again. The rooms are clean and well furnished, there was no traffic noise or noise from other guests and the breakfast was good. And it was all for a great price. We had a small issues w/ a desk clerk when we tried to check in early, but he wasn't enough to ruin our stay. The restaurant next door was very good too!

Room Tip: we were on the 1st floor next to the pool and it was great! No noise from upstairs or from the pool.
  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Ana-Marie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews