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Best Western Sandman Motel
Ranked #27 of 83 Hotels in Sacramento
GreenLeadersBronze level
Reviewed November 29, 2012

Refurbished rooms and a GREAT fitness room. Morning breakfast is fabulous. Rooms are very clean, and Wi-Fi is in every room. Location is next to Old Sacramento and right on the river. American River Park is just a walk away.

  • Stayed: November 2012, traveled on business
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Thank LoutheBaptist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at Best Western Sandman Motel, responded to this reviewResponded 3 weeks ago

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our location and breakfast. We appreciate you for sharing your feedback as we continue to improve conveniences of our Hotel for all of our guests.

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575 - 581 of 678 reviews

Reviewed November 27, 2012

  • Stayed: November 2012, traveled with friends
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Review collected in partnership with Best Western
Thank LEO P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Tina M, Guest Relations Manager at Best Western Sandman Motel, responded to this reviewResponded 3 weeks ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 30, 2012 via mobile

This MOTEL was nice as far as the rooms were concerned. Flat screen and overal clean for what it is. The place is in a good location, many other places near by or within walking distance. However the staff seemed somewhat bothered to help. Didn't seem to get very much customer service. Would I stay here again? Probably not.

  • Stayed: October 2012
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1  Thank ValleyGirlW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at Best Western Sandman Motel, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share. We appreciate your feedback regarding our staff and location. I do hope you'll return so that we can surpass your expectations of service and accommodations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2012

Our room was comfortable and clean. It seems as there had been some updating done in the rooms. The exterior is nothing to write home about. We had a flat screen TV, free WiFi. The staff were all friendly and helpful. It is conveniently located near the downtown area. The breakfast included make your own waffles, yogurt, hard boiled eggs, toast and pastries, some fruit, juice, coffee and cappuccino machine. I also used the laundry which was in a secured room and kept very clean.

  • Stayed: October 2012, traveled as a couple
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1  Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at Best Western Sandman Motel, responded to this reviewResponded 3 weeks ago

Thank you for sharing this experience with us. We truly value you feedback with regards to our staff and area. Please do come see us again.

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Reviewed September 29, 2012

This Best Western has very nice rooms, tile, granite, wall controlled heat/ac, and comfy beds. You get a nice room for the rates with good breakfast included. Near downtown, great walking trail along river (only hotel there to have river access). This hotel also has a nice gym with flat screen and very nice clean pool area. Staff is very friendly and welcoming. They also have patio rooms at great rates.

Room Tip: The rooms along the river have green views out windows of all rooms. The rooms with sofa beds are ve...
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  • Stayed: September 2012, traveled on business
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1  Thank d h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at Best Western Sandman Motel, responded to this reviewResponded 3 weeks ago

We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff and area. Please do come see us again.

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Reviewed September 6, 2012

We arrived at the Best Western Sandman late in the evening so we basically went right to bed. Got up in the morning and had a very nice breakfact (included in the room rate) and then left so we were only there for a stopover. We were worried about noise because the hotel is pet friendly and close to the freeway, but we got a room in the back and it was very quiet and comfortable. We liked the fact that the bathroom was separate from the sink and vanity. The toilet got plugged up, but they sent someone with a plunger very quickly and the problem was resolved. There was a small desk and chair. We would have liked to have had a more comfortable chair for reading or watching TV, but this was not a big problem. The hotel is a little older but was reasonably priced and suited our needs perfectly. We would not hesitate to stay here again.

  • Stayed: September 2012, traveled as a couple
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1  Thank DCH47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at Best Western Sandman Motel, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share. We appreciate your feedback regarding our bed and rate. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

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Reviewed September 4, 2012

Totally awesome!. Front desk staff was very helpful. Room was fresh x clean with all the amenities that they offer functional. Nice flat screen tv. Plenty of parking, unlike nearby hotels. Restaurant out front. Private gate that leads to American river bike trail and parks closeby. 25 min walk on trail to Old Town Sac. Property well maintained especially considering it is an older location. Close to airport. Looking forward to staying here again. First stay at BW,if this hotel represents the chains policys x standards they are a great value worth seeking out. Will be trying other BWs. in the future

  • Stayed: July 2012
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1  Thank SCLOUGH01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at Best Western Sandman Motel, responded to this reviewResponded 3 weeks ago

We appreciate your rating of our hotel. Thank you for being a valued guest and for providing us the feebdack regarding our staff and location. Your voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Sandman Motel

Address: 236 Jibboom St, Sacramento, CA 95811-0197
Phone Number:
Location: United States > California > Sacramento
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Sacramento
#7 Best Value Hotel in Sacramento
#13 Family Hotel in Sacramento
#15 Romantic Hotel in Sacramento
#17 Business Hotel in Sacramento
Price Range: $93 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Sandman Motel 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Best Western Sandman Hotel Sacramento
Best Western Sacramento
Sacramento Best Western

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