Cost is $125 per person with a 20% mandatory gratuity. Drinks are extra. (if you want seconds or thirds, that is not, you just have to ask)
They are exceptionally considerate when it comes to allergies and things you do not like, looking at it more of a challenge then a bother in accommodating you.
This is a show, which is why I love it. The service I receive has been exemplary every time. They make you feel welcome as if you're a guest in their home. I tip 20% often anyway, but this service is better then most.
Most of the times most people do not take advantage of all the kitchen offers. The clients I observed are often exceptionally polite and mostly watch without actively participating which they do tell you, you are welcome to do. I admit I'm one of them!
I have gone in a group of 3 each time. I prefer sitting at the counter where you can see the action and would recommend it especially for couples. The tables just seem too far back, though I've never actually sat there... I just like being up close.
There are 2 small complaints I do have.
As someone else said, the sushi (intermezzo) offering doesn't always seem to be enough.
The other issue is when calling to making bookings or having questions. They do not get back very quickly or at all. I've been there at least 3 times now, and each time I've had minor issues with getting some questions answered.
There have been 2 highlights that seem consistent. The sushi portion where they serve real wasabi that they grate fresh and pickled wasabi (where I am from this is not common at all, though I have found more restaurants in California that have pickled wasabi). The other is their white gloved tea service where they use fresh herbs which they cut from the plant.
Even with the issues though, I still give it 5 stars (I just hope they read this and perhaps try to fix them and make this place perfect). For the price, I think you get your moneys worth. I've eaten at places like Joel Robuchon in Las Vegas, but this is my favorite(sorry Joel, I still love your dessert and cheese tray).
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