I admit, I was reluctant to stay here due to the spate of bad reviews of late, but we were pleasantly surprised. The location was convenient to everything we wanted to see and do, and it's in a pretty area - not sketchy at all. The lobby, breakfast room and common areas were clean and attractive. The room was spotless and comfortable, with good beds and cushy pillows. I heard hardly any street noise - the area seems quiet at night, and the windows are well sealed.
Staff was friendly and exceedingly helpful. I had to receive and send a fax for a real estate transaction, and they were more than happy to comply. The cleaning staff often greeted us in the halls with smiles and "hellos" or "good mornings." I didn't use the fitness center, but it looked decent. There's no pool, but guests are welcome to use the pool next door at the Clarion. The free breakfast was not a five-star gourmet experience, but it sufficed, and included hot items such as biscuits and gravy, sausage links and pre-made cheese omelets that were not bad with salsa on them.
I had a few small quibbles, but they weren't deal breakers. I'd gladly stay here again, especially for the price.
The air conditioner was kind of noisy, but that's normal for this type of room. Water pressure or maybe the showerhead could have been better - I have long hair and it's hard to rinse out the shampoo if I don't have enough pressure. And it would be nice to see them add in-room safes. I wanted to leave my iPad one day, but they only have metal safe deposit boxes at the desk, and the iPad didn't fit in it.
All in all, though, it appeared to be a well-kept property with well-trained staff. I recommend it.
- Official Description (provided by the hotel):
- Experience the Holiday Inn Express in downtown Sacramento, a favorite of both Business and Leisure Travelers, Tour and Convention Groups and considered by many as Sacramento s Best Value . We are centrally located across from the historic Governors Mansion and walking distance to the Sacramento Convention Center, Civic Auditorium, State Capital, Government Offices, Wells Fargo Pavilion, Music Circus, Restaurants, Shopping, Movie Theaters and Starbucks. Convenient to historic 'Old Town Sacramento', Sacramento Jazz Festival, Arden Mall, Cal Expo, Raley Fields, Cal State University, UC Davis, UC Davis Medical Center, Sacramento Zoo, California State Parks, Thunder Valley and Black Oaks casinos. Enjoy our Complimentary Breakfast Bar with a wide variety of hot and cold items while catching up with the news reading your complimentary USA Today. Rooms are beautifully decorated and feature in-room coffee service, hair dryer, irons and ironing boards, on-demand pay movies and free wireless Internet access. We also have a business center, fitness facility and free parking. Pets are welcome and we re a 100% non-smoking, AAA approved hotel. ... more less
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- Also Known As:
- Holiday Inn Express Sacramento Hotel Sacramento
- Holiday Inn Sacramento