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Embassy Suites by Hilton Sacramento - Riverfront Promenade
Ranked #6 of 82 Hotels in Sacramento
Certificate of Excellence
East Lansing, Michigan
Level Contributor
97 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Nice place to stay”
4 of 5 stars Reviewed July 7, 2014

We had a great stay here and especially appreciated the helpful, friendly staff. The breakfast was the usual great Embassy Suites fare and the rooms were clean and nicely appointed. The fitness center is also very good.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
1 Thank dms1878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcus R, Front Office Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this review, July 9, 2014
Thank you for sharing your thoughts on your recent stay. We greatly appreciate it. Hopefully you will choose us again whenever you travel to Sacramento. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,028 reviews from our community

Traveler rating
    480
    353
    128
    48
    19
See reviews for
316
207
31
350
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Singapore, Singapore
Level Contributor
95 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed July 6, 2014 via mobile

Great location next to river and Old Town Sacramento. Rooms are typical Embassy Suites, and they have the happy hour and free breakfast.
The cons:
Parking is $30 per night ($5 across the street)
The pool is about 10 meters long and packed with people. Nothing at all like the web site photo.
The rooms have no insulation or sound proofing. We could hear I-5, the lobby noise and conversations in the rooms next to us. Worst of all, we could hear the post party in the room next to us starting at 1am! We did call the front desk, and they sent someone up to ask them to quiet down.

Stayed July 2014
Helpful?
Thank Traveler123020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 3, 2014

Nice hotel with nice suites.Good restaurant and bar with a lot of food options. It is also possible to order and take a way to your room.Free wifi in the lobby.Around the hotel is a nice promenade and the famous bridges.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank motorrijdster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
syracuse, NY
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 28, 2014

The hotel can't decide if it is a high class or inexpensive hotel. It pretends to be classy but service is terrible, breakfast is a zoo. Coffee was weakest I have ever had (undrinkable) The front desk was "too busy" to bring up a needed schedule for almost 2 hours, housekeeping never delivered a pillow asked for. room was not vacuumed for length of stay. Location is excellent.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank DAJSYR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcus R, Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this review, July 3, 2014
We apologize if you did not have a wonderful stay like most of our guest do. We hope that you can give us another chance when you are in Sacramento. Thank you again for staying with us and sharing your experience about your visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gambrills, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2014

I would highly recommend this hotel to everyone for business or pleasure. Evening reception was fantastic, as was breakfast. The rooms were comfortable, clean and spacious. You are so close to the fun area of Sacramento so it was easy to walk over after meetings.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Marianne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willits, California
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 25, 2014

We checked into Embassy Suites on Sunday night to go to Raging Waters on Monday. I did not do my homework and did not know how conveniently close we were to Old Town Sacramento - literally across the street - the capital, etc. I would have planned things a little differently had I known - that was my error not properties.

Besides being very conveniently located to many of the sights in Sacramento - our room was clean, comfortable, great complimentary happy hours and nice breakfast buffet.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank JanBaechtel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcus R, Front Office Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this review, July 9, 2014
We're glad that you had the pleasant surprise to find out that we are right next to Old Sacramento. We hope you had the time to take advantage of what the historical district has to offer such as museums, candy stores, restaurants, and souvenir shops. We appreciate your review and hope you visit us again soon. Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alameda, United States
1 review
5 of 5 stars Reviewed June 25, 2014

This is my 3rd stay at Embassy Suites and every time it is comfortable rooms and airy common spaces are the same. My companion said it has the feel of a B & B. The welcome reception is a pleasant way to unwind with the free drinks, but ES needs to improve its snack offerings. The Old Sacramento location at the edge of the Sacramento River is lovely!

  • Stayed June 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank April S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Sacramento - Riverfront Promenade

Property: Embassy Suites by Hilton Sacramento - Riverfront Promenade
Address: 100 Capitol Mall, Sacramento, CA 95814-3244
Phone Number:
Location: United States > California > Sacramento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Sacramento
#6 Romantic Hotel in Sacramento
#9 Business Hotel in Sacramento
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Embassy Suites by Hilton Sacramento - Riverfront Promenade 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
The Newly Renovated Embassy Suites Sacramento - Riverfront Promenade hotel is located on the Sacramento River across from historic Old Town Sacramento. This full-service upscale all-suite hotel is just minutes from the California State Capitol, ARCO Arena, Sacramento International Airport and the Cal Expo - California Exposition and State Fair. Guests of the Embassy Suites Sacramento hotel stay in spacious two-room suites and will enjoy many hotel amenities, services, and facilities in addition to our Complimentary Cooked-to-Order Breakfast and Complimentary Nightly Manager's Reception. ... more   less 
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Also Known As:
Embassy Suites Sacramento - Riverfront Promenade Hotel Sacramento
Embassy Suites Hotel Sacramento
Sacramento Embassy Suites

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