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“The Best Place to Stay in Old Sacramento”

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Embassy Suites by Hilton Sacramento - Riverfront Promenade
Ranked #5 of 82 Hotels in Sacramento
Certificate of Excellence
Reviewed May 6, 2014

You can't find a more roomy suite in this old town by the river and their dinner options are great, you can even eat outside and enjoy the River Walk. It's location is superb and walking distance to all the local attractions of which The Back Door bar is my favorite.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Embassy Suites Hotels
1  Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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919 - 925 of 1,366 reviews

Reviewed May 2, 2014

Embassy-like in the usual suite room and breakfast. Location is actually kind of neat - right by old Sac, a bridge, and the Capitol.
That said, I was told my room would be ready at noon. I got my room at quarter to five... after waiting in line at the front desk at every break...directly across from the elevators. The front desk's answer to this: a flip "sorry" and a hair flip. Also got attitude when I asked for a copy of the folio.
The cooling system in the room was loud, and the people coming on and off the elevators were louder. Room smelled heavily of aftershave or something like it.
Painting was going on during the day. Might be a better idea to paint the front desk at some time that isn't around check in/out.
Parking is valet only. Park across the street - there's a parking garage directly across, and it's actually staffed.
No real good meeting places in the hotel - unfortunate as I was there for a conference. Conference room was 7 or 8 tables wide and 4 deep! Common areas equally crowded and oddly- shaped. Lunch was in a common (open) area right next to rooms, and we couldn't hear the speaker over the noise and water.
Like I said, interesting location, but not somewhere I'd stay again.

Room Tip: It's the Embassy, so high floors are a better bet.
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  • Stayed: April 2014, traveled on business
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3  Thank rrruby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcus R, Front Office Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this reviewResponded May 5, 2014

We're glad to hear that you enjoyed our hotel location and hope that it was convenient for your needs in the area. We apologize about not having your room ready early, as well as the Front Desk being touched up during the day time. It is very rare that we are not able to honor early check ins. We do not want to lose you as a guest. If you decide to stay with us again, please reach me personally so that I can anticipate your arrival. Thank you..

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Reviewed April 28, 2014

A hot breakfast with fresh vegetables and fruits made to order is easy to et used to. Also there are several running routes available which makes the stay here ideal. The staff is always very attentive.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Jorge A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcus R, Front Office Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this reviewResponded May 2, 2014

Thank you for sharing your thoughts about your recent visit to our hotel. A healthy breakfast and a nice run is always a good way to start your morning. We appreciate your review and we look forward to having you back.

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Reviewed April 28, 2014

I loved the location of the hotel, right across the street from Old Town, just over the bridge from the River Cats Baseball stadium and within walking distance of the train station. Other than having to pay for valet parking, this is a great place to stay when you visit Sacramento.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank 200nadineg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcus R, Front Office Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this reviewResponded May 2, 2014

We appreciate your comments about our hotel. Did you know that guests who book our river view rooms can see Raley Field from thier suites? It's pretty cool to see when they have fireworks. Kids love it. Please be sure to visit whenever your catch a River Cats game this summer. We would love to have you back!

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Reviewed April 22, 2014

We are a family of 4 and have stayed at the Embassy Suites in Sacramento several times to visit my sister and her family. It's always great and they are so helpful. We asked to change rooms, no problem. It is fantastic to have the complimentary breakfast especially with teen boys. The suite room is perfect so you feel like it is actually a vacation, not torture.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Karen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2014

Very nice hotel right in the heart of old Sacramento and right next to the river. The room was very nice and the staff was great. You can walk the the Sacramento Rivercats ball park from this hotel. I would stay here again. The rating would have been higher if parking wasn't $28.00 a night. WOW!

Stayed: April 2014, traveled on business
Thank TC322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2014

Location was excellent and the addition of nightly reception plus breakfast is a major plus. The river view rooms are spectacular. Be prepared to spend $ on parking if you drive however anything you need is within walking distance.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Wayne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcus R, Front Office Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this reviewResponded May 2, 2014

Thank you for staying with us and referring us as a good business hotel. Business travelers can unwind with our complimentary cocktails every evening, complimentary full cooked-to-order breakfast, and spacious two room suites. We love having business travelers and we hope that you choose to stay with us whenever you need accommodations in Sacramento.

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Additional Information about Embassy Suites by Hilton Sacramento - Riverfront Promenade

Address: 100 Capitol Mall, Sacramento, CA 95814-3244
Phone Number:
Location: United States > California > Sacramento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Sacramento
#6 Romantic Hotel in Sacramento
#9 Business Hotel in Sacramento
Price Range: $175 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Sacramento - Riverfront Promenade 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
The Newly Renovated Embassy Suites Sacramento - Riverfront Promenade hotel is located on the Sacramento River across from historic Old Town Sacramento. This full-service upscale all-suite hotel is just minutes from the California State Capitol, ARCO Arena, Sacramento International Airport and the Cal Expo - California Exposition and State Fair. Guests of the Embassy Suites Sacramento hotel stay in spacious two-room suites and will enjoy many hotel amenities, services, and facilities in addition to our Complimentary Cooked-to-Order Breakfast and Complimentary Nightly Manager's Reception. ... more   less 
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Also Known As:
Embassy Suites Sacramento - Riverfront Promenade Hotel Sacramento
Embassy Suites Hotel Sacramento
Sacramento Embassy Suites

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