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“Sacramento Stay”

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Hilton Garden Inn Sacramento/South Natomas
Ranked #6 of 81 Hotels in Sacramento
Certificate of Excellence
United States
Level 4 Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Sacramento Stay”
Reviewed November 12, 2013

The Hilton Garden Inn -- Natomas was just the right location, with good quality and comfort for my stay in Sacramento. Good staff and good rooms. No complaints at all. For my purposes, it was within a half mile of the business location at which I was working. Near enough to good restaurants, if you want to dine elsewhere outside the hotel. Hilton Gardens are pretty consisten throughout the coutnry and this one fits the bill.

  • Stayed November 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank RUTEX2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, November 13, 2013
Thank you for your feedback regarding your recent stay at the Hilton Garden Inn Sacramento South Natomas. We are happy to learn our accommodations, proximity to downtown Sacramento and staff service all met your expectations. Thank you again for your review of the Hilton Garden Inn Sacramento South Natomas and we hope you will afford us the opportunity to serve you the next time you visit the area.
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734 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
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English first
Paso Robles Wine Region, California
Level 5 Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed November 12, 2013

Most large chain hotels are pretty much the same when it comes to amenities and, if corporate owned, set standard policies aimed at creating a pleasurable guest experience. It is when staff goes "above and beyond" that recognition is well deserved and such was the case at the Hilton Garden Inn, South Natomas.

I stayed at the Inn in July of this year to attend a wedding in Sacramento. There were some complications with my length of stay due to a personal issue. I had booked through Expedia and asked them to assist, however they were non-responsive. When I addressed the issue with the hotel's front desk supervisor, Jessica, she intervened on my behalf and assisted me with the necessary accommodation.

I returned to the Hilton Garden Inn in November of this year and, once again, was warmly greeted by Jessica, who went out of her way to make our stay an enjoyable experience.

The hotel's lobby has recently been remodeled, the rooms are clean, and we enjoyed their "cooked to order" breakfasts, and attentive staff.

Room Tip: Request an inside room, facing the courtyard. There is some freeway noise from an off-ramp at the b...
See more room tips
  • Stayed November 2013, traveled with friends
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Helpful?
1 Thank TravelinInaDavlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, November 13, 2013
We sincerely thank you for your recent stays at the Hilton Garden Inn Sacramento South Natomas and for such a fantastic TripAdvisor review. We are truly happy to hear all of the positive feedback you shared about our hotel and particularly the service Jessica provided. Once again thank you for choosing the Hilton Garden Inn Sacramento South Natomas and we look forward to serving you again in the future.
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Willow Creek, United States
1 review
Reviewed November 7, 2013

Emilio, our shuttle bus driver was very accommodating and a generally pleasant person. He even helped us out with an issue we had with the restaurant. I would definitely recommend this hotel for stay, park & fly!

  • Stayed November 2013, traveled as a couple
    • Value
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, November 8, 2013
Thank you for your recent visit to the Hilton Garden Inn Sacramento South Natomas and for your positive review. It is a pleasure to hear that you enjoyed your stay with us and that Emilio was responsive to your needs. We hope you will again choose the Hilton Garden Inn Sacramento South Natomas when you return to the area.
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San Francisco, California
1 review
Reviewed November 6, 2013

I stayed here with a group for the girls soccer team this last weekend. I have to say that we were a bit disappointed at first to find out we would not be able to have breakfast before the girls played there games that day and we all know that breakfast is a big part of our days. the gentleman at the front desk Emillio advised me that the restaurant would not open until 7 am and we could not get anything until then. I then explained to him that the night manager the previous night told us as we checked in that breakfast would be served early for out team. which it was not. At that time Emillio was so amazing he talked to the workers in the kitchen and we were able to grab a bite to eat we were very happy and at that Emillio made sure we were able to have breakfast the next morning it worked out great thank you for your kindness and being so helpfull Emillio we need more people like you around . You rock!!!!!! we will be seeing you soon for our next trips in we had a great stay here and most deff will let people know how great of a stay we had here. Thank you Melanie

Room Tip: stay away from I-5 other than that your good rooms are perfect
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  • Stayed November 2013, traveled with family
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Helpful?
Thank melonie t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, November 7, 2013
Thank you for your recent visit to the Hilton Garden Inn Sacramento South Natomas and for your positive review. I do apologize for the miscommunication regarding the breakfast hours but I was pleased to hear that Emilio was able to make it right for your group. We hope you will again choose the Hilton Garden Inn Sacramento South Natomas when you return to the area.
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Nevada City, California
1 review
Reviewed November 5, 2013

I stayed at the hotel this past weekend and the staff was not as friendly as they could have been. Emilio was great everyone else this past weekend seemed to be rude or standoffish. I had someone call up to my room and he said the same thing......... Other then that the stay was great. Thanks again Emilio for being so helpful and friendly.

  • Stayed October 2013, traveled on business
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Helpful?
Thank Hope8955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, November 6, 2013
Thank you for your feedback of your recent stay. We truly appreciate all of our guests' feedback and do apologize for any inconveniences that you experienced during your time with us. I was pleased to hear that Emilio did provide you the friendly, professional service we are known for. We will certainly keep the feedback that you provided in mind as we continue to improve the experience for our guests. We hope that you will come back and stay with us again if your travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clovis, United States
1 review
Reviewed October 30, 2013

Girls Soccer team stayed at the HGI for a tourney in the Sacramento area. Hotel manager was amazing and stay was perfect. Team went on to win the tourney championship. Great weekend all the way around.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
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    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, November 1, 2013
Thank you for taking the time to share your comments on your recent stay at the Hilton Garden Inn Sacramento South Natomas. Your enjoyment is important to us and we are happy to be able to provide comforts and conveniences that you value. Once again thank you for choosing the Hilton Garden Inn Sacramento South Natomas and congratulations on your championship!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 5 Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 29, 2013

Staff was very friendly both at check-in, and every time I walked near the front desk. Hotel was easy to find, with equally easy access to highways. Both restaurants and the airport are not far away. Hotel was quiet and clean. I would definitely stay there again.

  • Stayed September 2013, traveled solo
    • Value
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Helpful?
Thank Charlie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, October 30, 2013
Thank you for the outstanding 5 star review of the Hilton Garden Inn Sacramento South Natomas. I was pleased to hear that our front desk team members took good care of you during your stay and that our location and cleanliness met your expectations. We truly appreciate your business and hope to serve you again soon at the Hilton Garden Inn Sacramento South Natomas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Sacramento/South Natomas

Property: Hilton Garden Inn Sacramento/South Natomas
Address: 2540 Venture Oaks Way, Sacramento, CA 95833-3200
Phone Number:
Location: United States > California > Sacramento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Sacramento
#6 Family Hotel in Sacramento
#7 Business Hotel in Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Sacramento/South Natomas 3*
Number of rooms: 154
Official Description (provided by the hotel):
The Hilton Garden Inn Sacramento/South Natomas hotel is a newly-upgraded (February 2016) hotel located two miles from downtown Sacramento, CA with complimentary shuttle service to/from the Sacramento International Airport (from 5 a.m. to 11 p.m. daily). Our upgraded 100% non-smoking guest rooms include complimentary WiFi, microwaves and mini-refrigerators. Guests enjoy complimentary access to our 24-hour business center, on-site restaurant/bar and lounge, room service, fitness room (or workout bags at the front desk), on-site florist and 24-hour Pavilion pantry. Parking is complimentary. ... more   less 
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Also Known As:
Hilton Garden Inn Sacramento/South Natomas Hotel Sacramento
Hilton Sacramento
Sacramento Hilton Garden Inn

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