We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not as great as the other reviews suggest...no wifi, bad bed, no service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Extended Stay America - Sacramento - South Natomas
Ranked #72 of 81 Hotels in Sacramento
Napa, California
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not as great as the other reviews suggest...no wifi, bad bed, no service”
Reviewed January 22, 2011

We liked the idea of having a kitchen, and based on reviews, prepaid two nights mid-week. We asked in advance for a downstairs room where we could park our bike in view of the window, but were first assigned a room under the staircase. The clerk was not very happy about changing that for me. She did NOT note the (not free) internet password on the room card as she said she had, and there was no pen or paper in the room to write it down when we called. When we finally made the connection, it was so ridiculously slow, we just gave up and found our own way to Old Town. The room had an odd sour smell. The floors were sticky, as well as several kitchen surfaces. No toiletries save two paper-thin slivers of soap. The two pots provided for cooking were teflon; really, doesn't EVERYONE know by now that [-] is toxic? The bed and pillows were very uncomfortable, and the linens threadbare. The TV had a bad cable; we had to keep playing with it to keep the signal. The couch was scary-shabby, looked like it belonged on a dorm porch. We were not aware in advance that maid service incurs an extra fee. When we asked where to get an espresso that wasn't Starbucks (we hate burnt coffee beans) the frazzled front desk clerk sent us to a Pete's three miles away with inaccurate directions; it took about 30 minutes to find an alternative ourselves. And our electronic key stopped working the first morning, maybe that girl at the desk doesn't know how to program a key for a 2-day stay either. The only plus I can think of is that the bike and bags appeared unmolested overnight, and the room was pretty cheap (and yet overpriced, all things considered.) Next trip to Sac, we'll stay elsewhere.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dogsinthewind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

129 reviews from our community

Traveler rating
    24
    20
    21
    23
    41
See reviews for
18
15
18
60
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Detroit, Michigan
1 review
Reviewed October 19, 2010

This hotel full of suites was great to stay in. I asked for a "Smoking-Queen" and surprise, suprise, I recieved what I asked for. The room was clean, spacious with a full kitchen (with pots/pans & dishes), microwave, iron, coffee maker and toaster. The staff was pleasant and check in-out was a breeze. I would stay there everytime I visit Sacramento. It's a 4 1/2 star !

  • Stayed August 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Del825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern California
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 7, 2010

I was very pleased with my stay. While the room is a bit dated, it was very clean, outfitted and functional. I liked the kitchen which was clean and sufficiently stocked with dishes and other utentsils - and the kitchen table was good for work as well. The bathroom was large. The bed was comfortable - and the room/environment was quiet - got good sleep. The neighborhood was good and the staff very pleasant and competent. I consider this a real find for my business travel - just wish there were more of them in other places I travel to.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrippinSue21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penn Valley, California
Level 4 Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 11, 2010

Close to the airport. Easy to get to and easy access to airport. Good safe parking.
Very clean. Comfortable bed, had a refrigerator, micro, coffee pot, and even Showtime on the TV. Good neighborhood. I felt very safe. I was pleasantly surprised because usually a reasonably priced hotel leads lots to be desired. WIFI available for a fee.

  • Stayed July 2010, traveled solo
    • Value
    • Location
    • Cleanliness
Helpful?
Thank Bennett H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 29, 2009

I booked a non-smoking, single bed room A MONTH before I went. When I got in the room 2 nights ago, there was practically a smoke haze floating in the room. I called the desk and told the girl that I'd ordered a non-smoking room. The desk clerk tried to tell me it was a non-smoking room. I told her that it smelled really bad. She said that she was sure that the maids had not been smoking in it. I said, I'm not upset with you, and I'm not accusing the staff of smoking in here, but I don't smoke and the room stinks and there are ash trays on the dresser and the kitchen counter. It's fairly evident that this is a smoking room. She told me that they were booked solid and nothing else was available. (Grrr!) I said I'd booked a non-smoking room. She said she'd was looking through the record and saw that I WAS in a smoking room, but that they had UPGRADED me to a BIGGER room because they didn't have a non-smoking room available. (Remember, I booked a MONTH ago!) I told her, I'm only sleeping here for a couple hours. I don't take up very much room while I'm sleeping. She said she'd see if there was anyone who could switch and she'd call me back. She called back a few minutes later, and said she'd done an audit and there was another NON-smoking room available, "Don't sit on the bed or anything", and I'll let you know which number it is in a few minutes. She called me back to come down to the office to pick up another key. When I got to the new room, it indeed had a non-smoking, 'circle-with-a-cigarette-in-it-crossed-out' sign on the door. I guess the time that I spent 'not sitting on the bed' and waiting for them to tell me the room number, they had gone to check out the room and turned the air conditioner on full blast to air it out (though it had been a very cold windy day ), hoping that I might not notice that this room smelled like smoke, too. ~ Not as bad, but still...you could tell SOMEone had 'broken the rules'. I turned off the air, the room got stuffier. It was late, I was tired. I put my suitcase on the kitchen counter...next to the ashtray, and got ready for bed.

Now, I had read a few of the reviews, and one of them had mentioned the most intolerably uncomfortable beds in existence, but I just figured they'd had one grumpy visitor.... I found out he had been absolutely honest. That bed felt like a plywood box with a mattress protector thrown over it! And I couldn't figure out how something so solid feeling could squeak SO much, but every single time I turned over, moved my knee, or adjusted my elbow, that dang bed sent out a series of squeaks. At some point, I think I was just so exhausted that I passed out, but I must have gone into REM, cus the bed woke me up with the squeaking again!

Needless to say - not a restful night, or a refreshed morning.

The ONLY good news I have to say about my stay at the Homestead Inn is that it turned out that it was RIGHT next door to the building that the class was being held in. When I got to my class, I introduced myself to the nice woman sitting next to me and asked her to give me a nudge if I dozed off.

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MKTraveler2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Hollywood, California
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed March 21, 2008

I go this hotel via Priceline for $38.00 plus tax. I needed a bed for one night on a Saturday night. I am not a fan of Extended Stay brand hotels but this hotel was nicer than most. True to Extended Stay fashion they nickle and dime you to death.

I paid $10.00 to upgrade to a Kind deluxe room in Bldg One. This is the bldg farthest from the 5 freeway so the quiet was worth the price. One pays $5.00 to access the internet as well. For the extra money I should have bid for a higher star quality, then the two star quality I bid on.

The hotel is located in a business park and was pretty empty the Saturday night of my stay. This was based on the number of cars I saw in the parking lot. Of course, the rooms on either side of me were occupied and one could hear noise coming from them.

I walked into my room and there was an old, dirty couch, a king bed with a relatively comfortable mattress, a small tv, and a kitchen area. The bathroom was large with four thin towels and one bar of soap. The kitchen had a microwave, coffee maker, and dishes. There was a small refrigerator as well.

Although there was a thermostat in the room I could never get my room warmer than 71 degrees. It gets cold in Sacramento and I had to add an extra blanket to my bed at night. I don't like that I could not control the temperature to my liking.

This property is very basic and clean. Next time, I would bid for a higher star quality and spend some extra money. I did not like my stay and don't plan to ever stay at this Homestead again.

Stayed March 2008
Helpful?
1 Thank hjmover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chehalis, Washington
Level 5 Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed November 21, 2006

+Hotel is in a business/industrial area, but there are some restaurants -like Carls Jr. within walking distance. Also a convenience store (shell station w/expanded supplies). Not too hard to find off the freeway. (I-5)

+ We rented a car and had no problems - rental car is recommended since the hotel is so far out. On foot you may be very limited if you choose this hotel.

++Great Staff. Friendly. Welcoming. Helpfull. Smooth Check-in. Smooth Check-out.

++Room was good sized. Queen size standard hotel bed. Limited kitchen was a plus, and would be great for those who are staying more than a night or two. Bathroom was standard.

+Plenty of parking in a lighted lot. We did not use any of the facilities amenities other than the room itself.

  • Liked — Some of the friendliest staff we have encountered.
  • Disliked — Everything was on par for this type of hotel.
  • Tips/Secrets — psst..rental car.
  • Stayed November 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kair S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sacramento hotels
2.5 mi away
Extended Stay America - Sacramento - Northgate
0.5 mi away
Residence Inn Sacramento Airport Natomas
4.5 mi away
Extended Stay America - Sacramento - Arden Way
Show Prices
Show Prices
Show Prices
1.8 mi away
Hawthorn Suites by Wyndham Sacramento
1.5 mi away
Staybridge Suites Sacramento Natomas
0.7 mi away
SpringHill Suites Sacramento Airport Natomas
Show Prices
Show Prices
Show Prices

Been to Extended Stay America - Sacramento - South Natomas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Sacramento - South Natomas

Property: Extended Stay America - Sacramento - South Natomas
Address: 2810 Gateway Oaks Dr, Sacramento, CA 95833-3509 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > California > Sacramento
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #72 of 81 Hotels in Sacramento
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Sacramento - South Natomas 2.5*
Number of rooms: 143
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Extended Stay, Hotels.com, Travelocity, Hotwire, TripOnline SA and Cancelon so you can book your Extended Stay America - Sacramento - South Natomas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homestead South Natomas Hotel Sacramento
Homestead South Natomas Sacramento
Extended Stay America Sacramento

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing