We have stayed at this hotel several times over the past few years -- mainly, as a convenient place to stay during the State Fair. This is clearly a no-frills kind of place, but it has been getting worse and worse every visit. Last weekend we made a reservation for Saturday night in advance. We checked in around 3 PM and were assigned to #208, a non smoking room. Well, the room smelled horribly of smoke! So, we marched back to the lobby and get moved to #109. While waiting to change our room, a scruffy guy tries to check in to the hotel. The clerk says there is a note that says a room cannot be rented to him! The scruffy guy (i'm being polite here!) then intimidates the young clerk and gets his room. He requests a SMOKING room and since none are available, they give him #208 ---- the supposed NON smoking room! Also, no bulbs in the light fixtures, ants in the bathroom and only ONE set of towels in the room. It looked like someone had set the dumpster area on fire recently and the trees we all burned. We have had these same complaints year after year and will be taking our business elsewhere next time!
- Official Description (provided by the hotel):
- Our amazing and updated hotel located in Roseville CA, has plenty of accommodations ranging from one room king beds to a Jacuzzi room with two beds. All rooms include refrigerator, microwave, cable TV, free wireless internet, free continental breakfast, in room coffee pot, iron and ironing board, spacious rooms, sunk in bathtubs, and outdoor pool. Our lobby is open 24/7 with friendly staff to assist you. ... more less
- Reservation Options:
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- Also Known As:
- Heritage Hotel Roseville