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“Would have been 5 stars but for the bed”

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Courtyard Roseville Galleria Mall/Creekside Ridge Drive
Ranked #11 of 18 Hotels in Roseville
Certificate of Excellence
Los Angeles, California
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Would have been 5 stars but for the bed”
Reviewed June 4, 2012

We had an amazing reception, they even let us check in early! Hotel was immaculate, staff was awesome, rooms were clean & fresh. Everything was perfect...but the bed. My husband kept rolling into me all night. We were hoping it was just our particular room - because everything else was perfect. So, Courtyard Marriot in Roseville - a shout out to pay a bit moree attention to your mattresses. You rock in everything else! By the way - we will be going back there - it will be our hotel of choice - but we will be checking the bed right after checking in.

Room Tip: Choose a room with a balcony - check to make sure the mattress doesn't have "dips" or...
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank studiocitysunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorena r, General Manager at Courtyard Roseville Galleria Mall/Creekside Ridge Drive, responded to this review, July 25, 2012
Thank you so much for your review on our hotel. We apologize you did not find the bed to be comfortable and will take every measure to get this corrected so your stay with us next time is a more comfortable one. Thank you and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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129 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
Mocksville, North Carolina
Level Contributor
4 reviews
Reviewed January 30, 2012

No hassle checkin on arrival. Room was clean and comfortable. Nice size bathroom with lots of towels. Close to all of the shops around the Galleria area as well as local restaurants. Breakfast had a large assortment of items: bacon, sausage, eggs, hashbrowns, yogart, fruit, oatmeal, cereal, muffins, waffles and made-to-order omlets. Coffee is always hot in the lobby and the late-day cookies were delicious! Business center was in the main area and easy to access. Fitness room was clean with 2 treadmills, an elipitical, bike, and weights. Be sure to visit Buca di Beppo and BJ's which is within walking distance. Also, drive the short distance to Johnny Garlic's. It's a MUST when in Roseville. I will be back!

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RockiesRock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorena r, General Manager at Courtyard Roseville Galleria Mall/Creekside Ridge Drive, responded to this review, July 25, 2012
Thank you so much for review on our property and we are happy to hear that you found our location to be a convenient one, close to all the restaurants of your choice. Were happy you were also able to get a taste of our delicious breakfast buffet with our Eggs Are It service where you can order Eggs the way you like at our full omelet station. We hope you will be back to visit us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockton, Illinois
Level Contributor
181 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed January 30, 2012

We did have some difficulty with connecting to the Internet. However, the staff was very responsive and the hotel was in excellent shape in every other way. Great food nearby for dinner (recommend Il Forngia (sp?)), but breakfast was delightful right here on premises. The key here was outstanding service by everyone on staff, particularly Derek at the Front Desk. He does double duty serving Happy Hour (which just happened to be the 49ers playoff game) so there were a lot of people in the lounge. I would recommend this hotel irrespective of your standards as long as you can pay more than the discount hotels.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samiamiu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorena r, General Manager at Courtyard Roseville Galleria Mall/Creekside Ridge Drive, responded to this review, July 25, 2012
Thank you so much for your review and we apologize you may have experienced some difficulties with the internet service but we are happy to hear our Front Desk was quick in responding and were able to help you with your requests. Yes, Il Fornaio's is an excellent authentic Italian restaurant walking distance from the property. I'm glad you were able to experience this fine dining restaurant as well as the many others we have right here for your convenience. We hope that you will visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
206 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed December 29, 2011

Promptly greeted for a couple night stay, but the process to check me in took a while. This isn't usually a timely process but for some reason it was.

Immediately went to my room. Room layout was what one expects. HVAC system worked well, but was a bit on the noisy side. Bed was comfortable, lots of dresser space, nice desk work area, and free high speed internet. Bathroom was well stocked with supplies.

There is a small gathering area when you can enjoy and adult beverage during certain hours during the evening. We asked the server there for dinner suggestions and they had a couple. Another guest heard us asking, and confirmed one location.

Breakfast offered a good selection, but it was not included in the room. Didn't know that....It was a buffet breakfast and and the server cam by and asked me for a voucher. I told her I didn't have one, said I was suppose to get them at check in, and ended up buying breakfast, which I thought was pricey for what I ate. Needless to say I didn't eat here the next day. Be up front and tell me there will be a charge or send me the voucher. As MR member, this was disappointing. There were drink vouchers as well....never heard about those either. Make sure you ASK when you check in.

Papers every morning and a comfortable lounge area. Plenty of free parking very close to the front door. Bill promptly under door for checkout, and clerk was there when I left 4:00am.

Room was clean, price was right, bed was comfortable, and there are TONS of places close by to eat. Just would have liked a better check in experience and a clean story on breakfast at check in.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank GLMS-NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend, Oregon
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 10, 2011

Quite and just feet from the Galleria Mall. Good restaurants and some fast food close by too. Nice staff and clean facilities.

Room Tip: Rooms on the north side seem quiter and cooler during the summer.
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  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ed K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
Reviewed September 20, 2011

Reasonably updated and well kept, room could have been just a little bit cleaner. Excellent breakfast.

Stayed September 2011, traveled on business
Helpful?
8 Thank dugbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 17, 2011

Rooms and lobby were dated, but a renovation is apparently planned. This is Marriott country, so there are four or so other options that are newer. Small pool was closed for resurfacing when I was there. Wifi is free, and there is a happy hour with nice heavy pours.

  • Stayed August 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank thecheshirechap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Roseville Galleria Mall/Creekside Ridge Drive

Property: Courtyard Roseville Galleria Mall/Creekside Ridge Drive
Address: 301 Creekside Ridge Ct, Roseville, CA 95678-1994
Phone Number:
Location: United States > California > Roseville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Roseville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Roseville Galleria Mall/Creekside Ridge Drive 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Courtyard By Marriott Roseville Galleria Mall/Creekside Ridge Drive Hotel
Roseville Marriott
Roseville Courtyard

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