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“pleasant stay”

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Homewood Suites by Hilton Sacramento-Roseville
Ranked #4 of 18 Hotels in Roseville
Reviewed March 13, 2014

stayed at Homewood Suites because it was conveniently located. It was pleasant stay.
the location is very nice, easy to get to from the freeway with a shopping center & restaurants.
Service can be better. Nothing to do much around. The lobby/breakfast area was very small
Nothing verity you have for dinner/breakfast.

  • Stayed: February 2014, traveled on business
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Thank Rajib K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites by Hilton Sacramento-Roseville, responded to this reviewResponded March 20, 2014

Dear Rajib K,

Thank you so much for staying with us and for your candid review of our hotel. We always strive to provide clean and comfortable accommodations and exceptional service. We will certainly keep your review in mind and want you to know that your feedback is important to us. We will work as a team to make improvements based on your review.

Thank you again for staying with us and we hope to see you again soon!

Sincerely,

Vanessa Phillips

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (551)
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389 - 395 of 551 reviews

Reviewed March 12, 2014

My wife and I decided at the last minute to just take a little trip, and check out the Sacramento area. We ended up at this hotel, and were not disappointed. The hotel staff was very helpful, the location is very nice, easy to get to from the freeway with a shopping center, and plenty of restaurants within walking distance. The only problem was a few teenagers playing basketball right under our windows well past 10pm. Only after a couple of warning from the front desk they decided to quit.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank Lucca745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites by Hilton Sacramento-Roseville, responded to this reviewResponded March 20, 2014

Dear Lucca745,

Thank you so much for choosing us during your recent weekend getaway! We are so happy to read that you enjoyed your overall stay with us and that you were satisfied with the staff, and location of the hotel. We agree that our location is extremely convenient to shopping, restaurants, and even walking trails. We feel terribly, however, that you were disturbed by outside noise in the late evening. We understand that rest and relaxations are very important when escaping for the weekend and sincerely apologize for this inconvenience.

We certainly hope that you will consider us again when you plan your next weekend getaway! We hope to see you again very soon!

Sincerely,

Vanessa Phillips

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2014

My wife and I stayed here for one night with our infant twins in a 1BR. We requested two cribs be placed in the room and they were there as promised. Both of the women we spoke with on the phone before our arrival were extremely friendly, as they were when we arrived and at check out. The lobby/breakfast area was very clean and the offerings were more than expected.

This is a good hotel for travelers with small children.

  • Stayed: March 2014, traveled with family
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Thank Loungesong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites by Hilton Sacramento-Roseville, responded to this reviewResponded March 20, 2014

Dear Loungesong,

First and foremost, congratulations on your newborn twins! We truly appreciate you and your family choosing us during your recent visit to Roseville. We are so happy to read your positive review and thank you for taking the time to share your experience.

We certainly hope to have you and your family stay with us again the next time you visit the Roseville area. We hope to see you again soon!

Have a great day!

Sincerely,

Vanessa

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Reviewed March 9, 2014

We visited for a family event & stayed at Homewood Suites because it was conveniently located. It was pleasant, in a sterile, corporate way. A couple of disappointments: 1) in light of a water shortage in CA I was amazed that there was no reference anywhere to saving water, not even one of those almost-ubiquitous cards saying that you should leave towels on the floor if you want them changed, otherwise you could reuse them to save water, and 2) no recycling containers anywhere that I saw. Oh, and the in-room guest service book promises "complimentary airport shuttle" but the desk said that wasn't true ($60 taxi ride instead). When I complained, the desk person said she'd "notify management" about my complaint. I actually was hoping for the free shuttle they promised.

Stayed: March 2014, traveled with family
1  Thank interactive_al
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites by Hilton Sacramento-Roseville, responded to this reviewResponded April 7, 2014

Dear Interactive_Al,

Thank you so much for taking the time to review your experience at the Homewood Suites Roseville. My staff and management team appreciate you taking the time to communicate with us your concerns regarding your stay. I apologize that you were less than satisfied with your stay and would love to discuss with you further if you are available. I want you to know that your feedback is incredibly important to us and we will work as a team to make improvements based on the information that you provided.

Thank you again for taking the time to review your stay and I sincerely hope that you will give us another opportunity and stay with us the next time you are in town.

I hope to hear from you soon. Please reach out to me at the phone number or email provided below.

Sincerely,

Vanessa Phillips
(916)783-7455
vanessa.phillips2@hilton.com

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Reviewed February 25, 2014

We stayed for a night on the way to Tahoe and had a very pleasant experience start to finish. Check in was very friendly and efficient. The room (1 br suite) was great, very clean, quiet, spacious, perfect for a family of 4. The beds were a little on the firm side for me as a side sleeper, but everybody else liked them. The pool seemed nice, got good use despite this time of year. Breakfast was good, with waffle makers, eggs, bacon, bread, bagels, etc., the works.

  • Stayed: February 2014, traveled with family
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Thank TravellerFromSanJose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites by Hilton Sacramento-Roseville, responded to this reviewResponded March 14, 2014

Dear TravellerFromSanJose,

We were so glad to have you and your family stay with us at the Homewood Suites during your visit to Roseville. We are so glad that you enjoyed all of the space that our suites provide. Our food and beverage options are also always a guest favorite.

We thank you so very much for staying with us and for taking the time to review your experience at the Homewood Suites Roseville. We hope to have you back soon!

Sincerely,

Vanessa Phillips

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Reviewed February 24, 2014

This hotel has a good location - close (walking distance) to restaurants and shopping as well; it has good amenities with a complimentary dinner and breakfast. The staff was helpful and courteous. It works perfectly for my business needs.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Leeanne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites by Hilton Sacramento-Roseville, responded to this reviewResponded March 14, 2014

Dear Leeanne P,

Thank you so much for staying with us and for your positive comments regarding our hotel. We truly appreciate receiving the feedback and are so glad that our hotel meets your needs as a valued business traveler.

We thank you for taking the time to review our hotel and hope to have you back again soon!

Sincerely,

Vanessa Phillips

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2014

The rooms were clean and quiet, staff very friendly and helpful and the breakfast was superior to any other complimentary breakfast offered elsewhere. I found the bed to be a bit hard, but all in all a very nice stay.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Kimberly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites by Hilton Sacramento-Roseville, responded to this reviewResponded March 14, 2014

Dear Kimberly M,

Thank you so much for taking the time to review your stay with us at the Homewood Suites Roseville. I am so glad to hear that you enjoyed our complimentary breakfast, I agree that the variety offered is truly superior.

Thank you for staying with us and we hope to have you back soon!

Sincerely,

Vanessa Phillips

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Sacramento-Roseville

Address: 401 Creekside Ridge Ct, Ca, Roseville, CA 95678-1995
Phone Number:
Location: United States > California > Roseville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Roseville
#3 Romantic Hotel in Roseville
#4 Family Hotel in Roseville
Price Range: $130 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Sacramento-Roseville 3*
Number of rooms: 111
Official Description (provided by the hotel):
The Homewood Suites by Hilton Sacramento-Roseville hotel is located near the Creekside Ridge Mall, Thunder Valley Casino and the Roseville Golfland Sunsplash (amusement venue). Our all-suite hotel amenities include: complimentary WiFi, complimentary breakfast (and beverages), an outdoor pool, outdoor patio and grill area, fitness room, business center, meeting room options, a multi-lingual staff, concierge desk and free parking. All of our suites have full kitchens, separate living areas (with sofa bed), granite counter-tops and wood laminate flooring. Parking is free at our hotel. ... more   less 
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Also Known As:
Homewood Suites Sacramento Roseville Hotel Roseville
Homewood Suites Roseville
Homewood Roseville
Roseville Homewood Suites

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