We stayed at the beautiful hotel September 7th for a night. When we first walked into the lobby area we were pleasantly pleased with the decor. This hotel is about two years old so everything looks fresh and beautifully appointed. The front desk personnel were extremely pleasant and helpful - physically coming from around the counter to show us the breakfast area, the "bar" area, etc. Breakfast is included the room rate. They had a really nice selection of hot and cold breakfast food to choose from. The 'cafe' was 24 hours so after our concert we were able to get pretty decent food. The pool area was nice with plenty of lounge chairs and table/chair combos. The work-out room seemed well equipped and clean.
The room was really nice. It was clean and fresh. It had a sitting area with a nice little sectional sofa. This area also had a desk and refrigerator.There were beautiful room dividers that separated the sitting area front the sleeping area. It also had a nice flat screen tv on a swivel stand for viewing in both areas. The hotel provided a tube of toothpaste that I thought was nice. My only gripe was that the front desk rep stated that there were two queens in the room when it was actually two doubles. (I've encountered this issue before - not sure why.)
The hotel is located next to the Westfield Roseville Mall and other shopping areas. There's also plenty of restaurants in the area to choose from as well. We were attending a concert at the nearby casino and the location was perfect for that.
Any real disappointment came at check-out. The bill they slipped under the door contained a charge for the room. I booked the room through Expedia (Blind Bidding Process) and pre-paid for the room. They were unable room the charge and give me a zeroed out bill due to a server issue. However, they assured me that I would not be billed for the room.
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- Also Known As:
- Hyatt Place Sacramento Roseville Hotel Roseville