My daughter is a travel ball softball player which means, we stay at a lot of hotels! Our favorite place to go is the Hampton Inn in Roseville. The staff is very courteous and extremely knowledgeable about the surrounding area. The complimentary breakfasts are actually real food and taste pretty good! Now, this alone would not be cause enough for me to write this review. What prompted me to write this review was the above and beyond customer service that we received on a weekend that we weren't at the Hampton Inn!! We booked a Room and ended up not being able to go because my husband re-ruptured disks in his back. We were in the Emergency Room the day before our scheduled trip. After proving that we were where we said we were (which I completely understand and actually offered to show them the release papers before they could request to see it) they didn't charge us a cancellation fee. These guys know how to treat their guests whether they are physically there... or not! Thank you Joesph for the outstanding customer service that you provided to me and my family, we appreciate it a lot.
- Official Description (provided by the hotel):
- The Hampton Inn and Suites Roseville hotel is near the Westfield Galleria Mall, Golf Land Sunsplash, and Thunder Valley Casino. Our hotel is non-smoking, and we provide free breakfast, free WiFi, free parking, an outdoor pool, fitness room, business center, meeting space and a multi-lingual staff. Also, check out our newly-renovated lobby area. ... more less
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- Also Known As:
- Hampton Inn And Suites Roseville Hotel Roseville
- Roseville Hampton Inn
- Hampton Inn Roseville