My boyfriend and i just stayed at the doubletree over the Labor Day weekend. This was the worst Doubletree Experience ever! ( And i've stayed in alot of DTs before). When we walked into the hotel, you can see the gathers of people for a party. The party's room was open, music blaring and little kids running around.
When we were checking into the hotel, you could barely hear the front desk person since the music was so loud.
I confirmed the day before that i will be getting 2 breakfast coupons each day i was there. When checking in, the front desk person said that it was a mistake and they are only willing to give me one coupon each day and not one to my guest.
We get a room on the 3rd floor but can instantly hear and feel the music from down stairs. I try to give a call to the front desk but my bed room phone wasn't working. I had to use another phone and all the front desk said was that the party was till 12am and they didn't offer any apologizes.
After i requested that i be moved, they could only offer me a handicapped room with a double bed instead of my original King bed that i requested. The last thing that made me really not want to go back to this hotel was going to the pool in the morning 10am to find out that it wasn't cleaned. The water was filmy, and beer bottles and dirty diapers were all around the pool from the partying the night before. So, long story short, don't waste your time going to this hotel...
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- Also Known As:
- Doubletree Los Angeles/Rosemead Hotel Rosemead