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“Dont ask for extra towels”

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Fairfield Inn & Suites Los Angeles Rosemead
Ranked #2 of 12 Hotels in Rosemead
Cupertino
1 review
“Dont ask for extra towels”
Reviewed July 31, 2010

AC, bed, and shower were good. The free breakfast was good as well. The rooms were basic and medium sized. Our rug was extremely lumpy and they had clear water damage
on our ceiling. Also, we went to the front desk and asked the manager for two extra towels, and he pretended not to understand, even though we were very clear and asked him twice. In the end he reluctantly agreed to send us the extra towels, but they were never sent up.
It seemed pretty clear that he had blown us off.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tablespace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
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    10
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Hebrew first
  • Spanish first
  • Swedish first
  • Any
English first
Spring, Texas
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 19, 2010

My best friend & I planned on staying for the night to attend a graduation in the area. We checked in during the afternoon to Room 302 after the graduation and took a nap before the party that night. My friend woke me up only to find small red bugs all over the bed and me. A google search identified them as bed bugs!! We went downstairs using the stairs (the light was out in the elevator!). The front desk person did give us a new bigger room, which was bug free and after talking to the manager, comped our stay. We decided to change hotels anyway and they canceled our room, no charge for anything. We stayed at the Double Tree right behind this place. The Double Tree was so much nicer! About $20 more expensive, but much cleaner & nicer rooms and property.
The bed bug experience was just disgusting and the hotel itself wasn't really nice to begin with, although the staff was helpful enough in doing what they could to rectify the situation. Just pay the extra $20 a night or so and stay at the Double Tree around the block and always check hotel beds, sheets, bedboards, wallpaper, and bedside tables for bed bugs!

  • Stayed June 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Kayin26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 6, 2010

Friendly staff; clean hotel and room; free internet; and complimentary breakfast.

The only issue is that our room faces the street and I can hear pretty strong traffic noise at Morning.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dabu35805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego,Ca
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 16, 2010

We have been regulars to this hotels for the last 5 years for tax filing purposes the next day.We requested a room facing inside towards the pool.Which we feel is more quiet then the rooms facing street.We got our request on the first floor.Problems right away with toilet leaking water after every flush.Reqested new room but got one facing parking lot.
If you stay at this hotel request second floor.We have never had problems with them when staying at there.Another problem in the new room with remote for T.V had battery cover missing which mad it basically unfunctional.
Breakfast as always top notch.

  • Stayed February 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chillmack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 26, 2009

We were just there last weekend and we had a really good time. The staff was amazing. They had really good breakfast every morning not just bread and milk like other places. The room was very spacious and very clean. We will stay there again next time we are in that area. The Shopping mall is right next to the hotel which was very convenient for us.

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mzmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fresno, ca
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 28, 2009

We stayed here last Thanksgiving weekend and stayed here again this Thanksgiving. Our experience last year was positive and is again this year. Our last critique included minor problems, but hotel management since corrected them.

We were met at the front desk by Jessica. She was pleasant, professional, and helpful. We hope that management reviews my critique and acknowledge her value to the hotel.

Since last year, the hotel upgraded their high speed internet system. We had no problems accessing the room wireless internet. The speed was fast in the evening, but did slow down a little in the morning. The hotel also installed complementary high speed internet in the lobby. Last year it was a paid service. Overall, we were happy with the upgrade. The room was again clean and the bed and pillows were comfortable.

The “Great Room” is still relatively small, but the complementary breakfast is still great. I again went for the biscuits and gravy.

Again, thanks to hotel management for doing a good job.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pomimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuma,az
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 8, 2009

We had a great time the service was very good and the view was pleasurable

Stayed October 2009, traveled on business
Helpful?
Thank chiiqqyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Los Angeles Rosemead

Property: Fairfield Inn & Suites Los Angeles Rosemead
Address: 705 San Gabriel Blvd, Rosemead, CA 91770-4335 (Formerly Town Center Inn)
Phone Number:
Location: United States > California > Rosemead
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Rosemead
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Los Angeles Rosemead 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Rosemead (Montebello Area) Hotel Rosemead
Rosemead Holiday Inn

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