We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Terrible and old motel for $140 a night”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Fairfield Inn & Suites Los Angeles Rosemead
Ranked #2 of 11 Hotels in Rosemead
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Terrible and old motel for $140 a night”
Reviewed May 5, 2012 via mobile

I do not write reviews. After my stay at the HIE Express Rosemead, I feel that I have to write this review. I am a Priority Club Platinum Elite member and have stayed at IHG properties worldwide. This is the worst property ever. It is a disgrace to the IHG group of hotels for the following reasons:

It looks and feels like a motel
Old property, stuck in the last century
Old carpet, elevator etc.
Popcorn ceiling
Room carpet was heavily covered with cleaning powder to mask the smell
Very basic toiletries
Very sad breakfast area condition
Very old window ac
Old furnitures from the last century, makes the room almost haunted looking

Do not pay more than $50 for the room.

It is an ok place if you cam

Stayed May 2012
Helpful?
7 Thank caltrave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Fairfield Inn & Suites Los Angeles Rosemead, responded to this review, June 18, 2012
Dear caltrave,

Thank you for being a Priority Club Platinum Member and leaving your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry the condition of our hotel fell below your expectations. We appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,
Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

82 reviews from our community

Traveler rating
    26
    31
    11
    4
    10
See reviews for
21
14
6
28
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Hebrew first
  • Spanish first
  • Swedish first
  • Any
English first
Atlanta, Georgia
Level Contributor
106 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed April 9, 2012

After getting lost (our fault) we arrived to a lovely welcome at this hotel. It is an express so it has limited services but it is located next to a large shopping centre. We were upgraded to a suite which was lovely and offered hot and cold refreshments on arrival. We were only there for one night so didn't use the pool but the area looked clean and well maintained. Make sure you try the warm cinnamon danishes for breakfast they are the best i have ever tasted. On leaving in the morning we were offered cold water for our travels - very thoughtful!

Room Tip: There is quite a bit of noise from the busy roads on both sides so if you are a light sleeper ask fo...
See more room tips
  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SDP40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Level Contributor
510 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 279 helpful votes
Reviewed March 19, 2012

My wife and I had the pleasure of staying here the beginning of March and all we can say is what a gorgeous place this is. It is located on a corner and just down the street is a nice mall and a Costco. It is centrally located to access the 60 freeway both north and south. The breakfast they serve is great and the hostess is most accommodating.

We will return again.

Room Tip: Ask for a room facing the pool so that you do not get the freeway noise
See more room tips
  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank C H L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 16, 2012

I have been a loyal HI stayer for 15 yrs and I have never written a review before now. This HI express staff should be the poster employess for the entire chain. They were prompt, welcoming and seem to be happy to take care of you. Everyone at the hotel greets you and asks if there is anything you need.

All the reviews about the condition of hotel forget about it. Yes it isn't all brand new and remodel ( expcet the lobby) but I have stayed in Crowne Plazas much worse. Everything was very clean and had what a needed in my room for the brief stay. Excellent TV etc.

Locfation is right by a Mall that has nice eating choices. Fast food nearby if thats your sort of thing.

Safe area to stay and convenient to get around. I was there for business not pleasure so can't speak to any tourist things.

Again staff you are the best.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RandD517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
105 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed February 28, 2012

I stayed here for 3 nights in February 2012 for a rate of $130/night. The hotel doesn't offer many amenities and is pretty much no frills.
Positives: there is a pool, room and bed were clean, easy parking and friendly staff.
Negatives: There is no ramp for bringing luggage into the lobby (small oversight?). The carpet outside the room smelled musty. There was an ice machine just outside my door that made a constant hum, and a patio light that stayed on all the time. Skip the breakfast. Everything was plastic-like. Powder-base eggs, pancakes from a machine with an IV bag of pancake mix.

Room Tip: Sometimes you can find double tree next door for comparable rate. Better hotel. Get room away from e...
See more room tips
  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank budgetfreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 20, 2012

The hotel is nice, convenient, easy to get to from where we needed to be. The staff is very friendly (except for the older asian lady that so happens to be a manager, she can go somewhere.) and they were able to accommodate for things that we needed. My only concern was the beds, aren't very comfortable and it gets reaaaally chilly at night. We put the heater on full blast maybe an hr or two before actually going to bed but it didn't seem to help. Adding in a comforter definitely wouldn't hurt. But overall good, mostly because of the cleanliness.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Littoxskittle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 30, 2012

Other than a bit inconvenient to get in and out of, I really don't have any major complaints about this hotel. Almost no restaurants will deliver here for some reason. It is not in a bad area, just behind the Montebello Mall. Just off the 60 freeway on San Gabirel Avenue. The room was clean and comfortable, the breakfast was good. But overall my feeling was very 'average' about the property. I stayed here 4 days, because I was doing business in the area.

Room Tip: The rooms all the way at the end of the hall and around the corner are very quiet.
See more room tips
  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trvlr7311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Rosemead
0.0 mi away
DoubleTree by Hilton Hotel Los Angeles - Rosemead
3.2 mi away
Hilton Los Angeles/San Gabriel
3.2 mi away
Quality Inn
Quality Inn
#3 of 11 in Rosemead
69 reviews
Show Prices
Show Prices
Show Prices
3.2 mi away
Hilton Garden Inn Los Angeles Montebello
3.4 mi away
Comfort Inn Monterey Park
Comfort Inn Monterey Park
#3 of 4 in Monterey Park
96 reviews
7.5 mi away
Courtyard Los Angeles Baldwin Park
Show Prices
Show Prices
Show Prices

Been to Fairfield Inn & Suites Los Angeles Rosemead? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Los Angeles Rosemead

Property: Fairfield Inn & Suites Los Angeles Rosemead
Address: 705 San Gabriel Blvd, Rosemead, CA 91770-4335 (Formerly Town Center Inn)
Phone Number:
Location: United States > California > Rosemead
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Rosemead
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Los Angeles Rosemead 2.5*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Hotwire, Hotels.com, Travelocity, TripOnline SA, Priceline, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Fairfield Inn & Suites Los Angeles Rosemead reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Rosemead (Montebello Area) Hotel Rosemead
Rosemead Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing