This hotel I must say needs the carpet updated. Overall I think the hotel is kept up nicely in a cleaning sense and the staff are extremely nice and helpful, but the carpet seems old and it has rippling in it to the point that my luggage was hard to roll. It also just felt gross to the point I didnt want to be barefoot. The is my only complaint in our 7 night stay. I cant say enough about the staff. At many hotels I have stayed at the staff are nice and you know they must be because they are trained to be and they would probably loose their job if they werent, BUT the staff here actually seemed GENUINELY kind people who truly care about your experience in LA. I have to say that of all the hotels in and out of the states that I have stayed at the staff here have left a lasting impression not only on myself but also to my 10 yr old daughter.
Little facts that I experienced...If you are coming to LA for tourism it really isnt near the tourist attractions. We were visiting friends who just had a baby and they live in Arcadia. It was less than 10 minutes from their house. This hotel does NOT have a gym. It is about 30-40 minutes from airport without traffic. 30 minutes from Universal Studios without traffic and though Malibu beach may read 37 miles or so it took us over 2 hrs in the middle of a weekday :( The hotel has free internet and breakfast and great cable channels. There was a fridge and microwave in the room and one day we ordered pizza and they delivered extremely fast to our door. Overall I cannot say enough about the staff from the housekeeping to the young lady that put breakfast out every morning and the gals and guys that ran the desk. They all deserve 10 stars each for great customer service :)
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- Also Known As:
- Holiday Inn Express Rosemead (Montebello Area) Hotel Rosemead
- Rosemead Holiday Inn