First, let me tell you that the room was clean, quiet and comfortable and the price was one of the lowest I found in the area. That's what I usually look for in a hotel: clean, quiet, comfortable and inexpensive.
My wife and I were going to a family reunion and didn't expect to get back to the hotel until late. I called the hotel the day before we arrived and asked if we could pick up the key to our room early. I explained that we didn't need to be in our room, just to have the key so we could come back late at night without the trouble of checking in. The front desk person said that would be fine, come by any time after 11 AM.
We showed up at noon and said we had called the day before and were there to pay for our room and get the key. We were told we couldn't do that because it wasn't time to check in yet. The front desk was open late and we could check in whenever we got back.
As far as I'm concerned, the hotel management needs to figure out whether you can or cannot show up early like we had asked.
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- Also Known As:
- Rodeway Inn Wine Country Hotel Rohnert Park
- Rodeway Inn Rohnert Park
- Rohnert Park Rodeway Inn
- Rodeway Inn Wine Country Rohnert Park, Sonoma County, CA