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“Stop over in wine country” 4 of 5 stars
Review of BEST WESTERN Inn

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BEST WESTERN Inn
2.0 of 5 Hotel   |   6500 Redwood Drive, Rohnert Park, CA 94928   |  
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Ranked #3 of 8 Hotels in Rohnert Park
Sandusky, Ohio
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Stop over in wine country”
4 of 5 stars Reviewed July 22, 2014

This hotel worked out perfectly for us to spend a day in wine country. It was clean and reasonable priced for an over night stay. It wouldn't be our choice if we were staying longer, mainly because there wasn't a lot of options for food and things to do. The staff and breakfast met our expectations.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Kinneyvacations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanya W, Guest Relations Manager at BEST WESTERN Inn, responded to this review, July 23, 2014
We are committed to delivering the highest level of service to our guests, your feedback will help us correct and improve our services to better achieve our primary goal. We appreciate you mentioning that our facility is clean and our rates are reasonable. We will work on further improving our food and amenity options. Thank you for the opportunity to grow and improve more, we certainly hope to be of service to you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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575 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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  • French first
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English first
Bakersfield, California
Level Contributor
1 review
5 of 5 stars Reviewed July 20, 2014

This is a great place to stay half way between San Luis Obispo and Humboldt. We found everything we could possibly need just outside the door. It was super clean, quiet, and the staff extremely attentive to our needs.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank LeurckFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanya W, Guest Relations Manager at BEST WESTERN Inn, responded to this review, July 21, 2014
It means a lot to us that you took the time to write such a wonderful review of our property. We appreciate you calling us a “fantastic little gem”. We strive each day to provide the best of services to our guests and to send them home with a memorable experience. We hope to see you again soon. It would be a great pleasure to welcome you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Luis Obispo, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 13, 2014

We have been staying at this hotel 2 to 3 times a year for the last 12 years. They always go out of their way to make sure you enjoy your stay. They are pet friendly but make sure that guest don't allow their dogs to bark and disturb others. The rooms on the south side are the quietest.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank COASTALFAMILY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanya W, Guest Relations Manager at BEST WESTERN Inn, responded to this review, July 18, 2014
We are most pleased to read that you were exceedingly happy with your decision to stay with us. It is wonderful to hear that you have had a delightful experience at our hotel all throughout the years. Your praises and positive reviews would serve as a reward for all the hard work and dedication that we have done and this will definitely be forwarded to our staff. We will continue to do what we do best and serve our customers with utmost professionalism and respect. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 9, 2014

Spent more than an hour waiting in line to check in. The hotel had one person at the front desk during check in time--3pm. It was clear the owners did not consider customer service as a priority. The inability of the hotel to accommodate a little league group who reserved 10 rooms caused the long wait.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank 355gwenh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanya W, Guest Relations Manager at BEST WESTERN Inn, responded to this review, July 18, 2014
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are truly sorry if there was any delay on your check-in. As much as possible, we want to accommodate all of our guests in a timely manner. Rest assured the comments you made will be addressed in order for us to improve our services, we hope you give us a chance to serve you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bothell, Washington
Level Contributor
94 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed July 8, 2014

We wanted to spend some time in Napa Valley, but when I looked at the prices for hotels in the area, they were very pricey, more than we wanted to pay for a night. While this hotel is not in the center of the action, it was only a 20 minute drive from Sonoma. While it is not a romantic place to stay, it provides all that one needs in a hotel. We especially appreciated the extra plugs around for the electronics that need to be charged. Our one complaint was the zoo that took place in the breakfast room. Granted it was Sunday morning of a holiday weekend, but the place was very crowded. A larger breakfast area would definitely be called for. Otherwise we would be back if in the area again.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank MrTeachCP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanya W, Guest Relations Manager at BEST WESTERN Inn, responded to this review, July 18, 2014
We appreciate you giving your feedback about your experience. For the services and amenities that we provided, we offer those at a very reasonable cost. Thank you for highlighting that. Our courteous staff is also most accommodating to our customers’ requests and needs. We constantly strive to improve our services and invest in resources to provide you a great hotel experience. You can be assured that the next time you will visit us that you will have a more satisfying experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

This hotel was clean, comfortable, and convenient location to Costco, restaurants, and access to area activities we had planned. Hotel staff went out of their way to make our stay comfortable, even calling us in advance to arrange a special request for room accommodations. We will most likely stay here again when returning next year.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank 518eunicep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanya W, Guest Relations Manager at BEST WESTERN Inn, responded to this review, July 18, 2014
We are very pleased to hear that you had a pleasant experience following your most recent visit with us. We go the extra mile for our customers to make them feel they are in a home away from home. Our hardworking staffs always make sure that our rooms are clean and we have amenities ready for our guest’s use. We are pleased that our efforts have paid off. It would be a pleasure to welcome you back to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
murrieta, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

awesome hotel staff were great people great breakfast would stay again quiet clean room pool and spa great why do I need two hundred characters to leave an opinion? that is stupid and makes me want to skip this

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Marcus H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanya W, Guest Relations Manager at BEST WESTERN Inn, responded to this review, July 18, 2014
Thank you for taking the time out of your busy schedule to review our property. We want to make sure that we hear what our guests have to say on their experience in our hotel. We are happy that you enjoyed our clean and quiet rooms, the pool and the spa. We hope you will visit us again the next time you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Inn

Property: BEST WESTERN Inn
Address: 6500 Redwood Drive, Rohnert Park, CA 94928
Phone Number:
Location: United States > California > Sonoma County > Rohnert Park
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Rohnert Park
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Inn 2*
Number of rooms: 144
Reservation Options:
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Also Known As:
Best Western Hotel Rohnert Park
Best Western Rohnert Park
Rohnert Park Best Western
BEST WESTERN Inn Rohnert Park, Sonoma County, CA

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