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Best Western Inn
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Reviews (742)
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All reviewswafflesroom was cleanhard boiled eggscontinental breakfastno elevatorsanta rosafreeway siderefrigerator and microwavehot tubcoffee makersonoma state universitypleasant staynice poolnight staywine countrygraton casinogreat place to stay
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647 - 652 of 742 reviews
Reviewed October 27, 2012

What a great surprise. I don't know why it isn't a plus. I don't know what other reviewers are whining about...bad breakfast, poo smell. Not true though you are in cattle country now turning to wine country. My rate was $91 for a non smoking king size.

Easy making reservation online. Stayed one night then added another night a few days later when we passed thru town again. The clerk making the second reservation looked up our previous stay and we didn't have to give him any details...he said we'd have the same room from our previous stay.

The room #162 we stayed in was excellent. Furniture and bed much better than our home. Very clear flat screen tv., couch, marble, spotless through and through including the bathroom. The bed was very comfortable and the bed linens were comfortable!

Coffee maker, microwave, fridge...even a 3 outlet device on the desktop that matched the rosewood furniture...so often one has to dig around a room looking for outlets. Everything worked.

BREAKFAST! Wow, the best continental breakfast I've had and I'm a tour guide who has stayed in lots of hotels. There were two nice ladies keeping everything well stocked and the tables wiped. Friendly girls who greeted and smiled. There are about 10 tables inside. 6 juice spigots, lots of coffee, cocoa, hot water, milk, etc. A condiments counter provides the butter, jam, syrup, plates, etc. Three cereal dispensers. A fridge had little yogurts and hard boiled eggs. The waffle maker was great and the girl even offered to make it for me. there were muffins and pastries and several kinds of bread. I think my favorite was dense filled with blueberries...blueberry bread with a cinnamon crumble. Yummy.

the area is safe just off highway one with eating places closeby. Lots of free parking. I would definitely stay again!

Room Tip: We stayed in #162 on the ground floor!
  • Stayed: October 2012, traveled with family
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Thank Jeff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at Best Western Inn, responded to this reviewResponded December 21, 2017

We appreciate the time you have taken to bring to our attention your feedback with regards to our bed and furniture. Please do come see us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2012

We stayed a many Best Western Hotels during our 3 weeks trip through the States and this one was a standard one. Nice and clean rooms, interior as usual, friendly staff, Continental breakfast nothing special but ok.

  • Stayed: September 2012, traveled as a couple
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Thank Paso.Doble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at Best Western Inn, responded to this reviewResponded December 21, 2017

Thank you for taking the time to share. We appreciate your feedback regarding our staff and breakfast. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2012

The hotel is older drive up. We had multiple construction type people staying at the hotel which lead to loud activity early in the am and a lot of activity in the evenings. The highway noise was not noticable unless a Semi was honking his horn. The rooms were clean and comfortable, The exercise room was well equipped with treadmill, bike, elliptical and weight machines. The staff was nothing special they did there job with neither a pleasant or rude attitude. If your on a budget and need a place to stay this is a servicable hotel. I woudl probably stay at a hampton or holiday inn nearby next time.

Room Tip: Stay away from the building next to the freeway
  • Stayed: October 2012, traveled as a couple
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Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at Best Western Inn, responded to this reviewResponded December 21, 2017

Thank you for taking the time to share. We appreciate your feedback regarding our staff and room. Guest comments help us to recognize our strengths and improve upon our weaknesses. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2012

Room was clean, and fine for a short stay. The room rates were very reasonable and service was good for this type of motel. Breakfast was included, but we ate a diner nearby. We had a room far from the freeway so there was no problem with noise.

  • Stayed: October 2012, traveled solo
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Thank Fred K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at Best Western Inn, responded to this reviewResponded December 21, 2017

It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our breakfast and service. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

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Reviewed September 29, 2012

This Best Western was fine for our needs -- a soft bed and hot shower for a less-than-12-hour stay. The service was fine and everything worked in the room. Beyond that, there's not a lot to say. I wasn't expecting an old-fashioned, drive-up-to-the-door motel-stay hotel, but it was fine for us for the night. If you're looking for something a bit more modern or with more amenities, you'll probably want to stay somewhere else. (Though it does have a pool and hot tub that I'd heard good things about. We didn't try it.)

  • Stayed: September 2012, traveled as a couple
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Thank More-Smiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at Best Western Inn, responded to this reviewResponded December 21, 2017

On behalf of our entire staff, we thank you for your business and for your comments regarding our bed and service. We hope you'll return someday to see how we continue to grow thanks to valuable guest feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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