I stayed at this Comfort Suites for business. Upon checking in, it appeared that the hotel is run independently (franchised) by a family. They were not welcoming whatsoever. The hotel was also very quiet... hardly any guests...
Upon entering the room, I noticed how poor the furnishings were, and laying on the bed was horrible... very very uncomfortable, with the smallest pillows I have ever seen. All of the furniture was very low to the ground; I almost felt as if I were in Europe. The bathtub was worn with embedded dirt. A cheap microwave and refrigerator made this room a "suite".
At 2 am, I awoke with the sound of banging on my window. It was a palm tree; who fronds were hitting the window so hard from the wind. Due to this noise, I had to switch rooms.
I called to the front desk, and let it ring a dozen times with no answer.
I layed in bed the rest of the night, and went to the front desk at 6 am. I told him my problem and the desk clerk said that I called down with no answer. I changed rooms, and on my second night, I had a strong smell of urine in the room.
I checked out the next morning, and told the front desk manager my issues. He did not apologize, but said that the carpet in the room may have needed cleaning.
Never never again and stay away.
I needed to switch rooms.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Rocklin hotel. The Holiday Inn Express Rocklin hotel offers a superb location close to casino excitement, championship golf, award winning wineries and world class dining. From arts and culture to blissful spas, the area offers memorable experiences and activities for all interests. There is no shortage of things to do in Rocklin. Just a few blocks from the Holiday Inn Express Rocklin hotel find tantalizing menus at Cheesecake Factory, P.F. Changs, Il Fornaio, Ruths Chris, and Buca Di Beppo just to name a few. And for your shopping needs you will find everything you need and want at the Westfield Galleria Mall! When in Rocklin, CA, do not miss out on the undiscovered Placer County Wine Trail. Visit the Joss House Museum Sunsplash and Golfland and, if you are feeling lucky Thundervalley Casino is a must! ... more less
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- Also Known As:
- Comfort Suites Rocklin
- Rocklin Comfort Suites