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“Absolutely disgusting...if you have a family don't make the same mistake as we did!” 1 of 5 stars
Review of Days Inn Rocklin/Sacramento

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Days Inn Rocklin/Sacramento
Ranked #4 of 6 Hotels in Rocklin
Post Falls, Idaho
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Absolutely disgusting...if you have a family don't make the same mistake as we did!”
1 of 5 stars Reviewed May 23, 2011

Walls, beds, counters, everything was filthy, I had to take my son's wet wipes and wipe down every surface. We tried dealing with management but they just put us off continually, didn't really understand English, very frustrating.

Room Tip: Don't stay here!
See more room tips
  • Stayed April 2011, traveled with family
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank chamilton122883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhupen12, Manager at Days Inn Rocklin/Sacramento, responded to this review, June 2, 2011
Dear C. Hamilton,

On behalf of the hotel, i want to personally apologize for your experience at our hotel. We sincerley pride ourselves on exceptional customer service and quality and will not tolerate the type of issues you raised. In fact, we also noticed quality concerns in April 2011 and immediately implemented changes to restore our positon and guest's experiences.

Among other things, since your stay, we have replaced our General Manager (he had only been with us for 3 months and did not live up to expecations as you saw); inspected and deep cleaned every guestroom; steam cleaned all carpets; added the window sill you noted (located behind drywall in the back of the bathroom) to our daily houskeeping inspection list and are currently upgrading our beds.

I hope you will give us another chance. We have been awarded the highest quality rating in the Wyndham Hotels system for 6 years in a row and continue to seek ways to improve. Thank you for taking the time to point out some cleaning flaws which you can be assured have improved.

If you have any additional input or suggestions, please do not hesitate to contact me directly at (916) 632-0101 or kumar@daysinnrocklin.com. Thank you again.

Sincerely yours,

Lalit Kumar
General Manager
Days Inn - Rocklin, CA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

297 reviews from our community

Traveler rating
    60
    73
    86
    38
    40
See reviews for
100
53
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65
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Denver, Colorado
1 review
5 of 5 stars Reviewed April 20, 2011

I was travelling on business & stayed at Days Inn Rocklin. Place is very clean & beds are very comfortable. I got good rest for the next day & enjoy staying. Friendly staff & good breakfast adds to the value price of this hotel. I will definelty stay here.

  • Stayed April 2011, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank skumar11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upland, CA
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 20, 2008

If you just want a place for a good night's sleep, this will do just fine. Our room was closer to the street than the freeway, so we did not hear any freeway or street noise at night.
It was clean enough, but the place is showing some signs of age. At the time we were there, the spa was out of service, but the pool was clean and inviting. They need to repair and/or replace some of their deck chairs.
The staff was very friendly and helpful, and we appreciated having a free breakfast every morning - consisting of cereal, juice, bagels, muffins and/or toast.
This was a good value for the money.

  • Liked — Value, good bed, quiet room
  • Disliked — Rough towels
  • Stayed June 2008, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 3 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank BarbaraQ52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 4, 2008

I stayed at this hotel for one night on business. I chose this hotel because it had one of the lowest rates in the Sacramento area, aside from the Motel 6 properties.

The room and the rest of the property were clean and well maintained. My coworker and I found the beds to be remarkably comfortable. The continental breakfast was substantial compared to similarly priced hotels. There were a few bread items, cereal, juices, coffee, muffins, and bananas.

The employees were helpful and efficient. There is a supermarket as well as other stores just a couple blocks from the hotel.

  • Liked — The continental breakfast was adequate, unlike so many other hotels
  • Stayed March 2008, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
    • 3 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank travel_reviewerUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rancho Palos Verdes, CA
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 2, 2007

A small hotel. Clean, quiet and inexpensive. What else do you need? We stayed 4 nights as we had business in the area and were only there to sleep.

Stayed August 2007
Helpful?
Thank Alice33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
50 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed April 22, 2007

This was the second time I stayed at this Days Inn in the past couple of years. It is centrally located to the following: Sierra Community College, a strip mall including Longs and Safeway and an asundry of small,quaint businesses, Porsche dealership and Landrover dealership, and numerous restaurants (Chinese, Sushi Bar, Mexican, American cuisine AND Jack-in-the-Box for those "special" tacos.) All of the aforementioned are within walking distance.

The hotel clientele was quiet, the only noise you heard was freeway noise from I-80, thus the location. "Continental" breakfast consisted of fresh fruits, bagels, english muffins, pastries, all-you-can-eat cereal, juices and GREAT coffee.

There's a pool and hot tub, which looked inviting even though it was pouring rain during our stay.

You can only say so much for the rooms, but I got what I requested in my reservation and that's fine for me.

  • Stayed April 2007
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
    • 4 of 5 stars
      Business service (e.g., internet access)
Helpful?
1 Thank PetuniaCake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
floral park NY
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed September 15, 2005

a nice clean room at a good price. I would recommend to a friend.

  • Stayed August 2005
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank rfd2112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn Rocklin/Sacramento

Property: Days Inn Rocklin/Sacramento
Address: 4515 Granite Dr, Rocklin, CA 95677-2149
Phone Number:
Location: United States > California > Rocklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Rocklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Rocklin/Sacramento 2*
Number of rooms: 65
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Also Known As:
Days Inn Rocklin
Rocklin Days Inn

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