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“Not bad for being in Riverside”

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Marriott Riverside at the Convention Center
Ranked #2 of 24 Hotels in Riverside
Certificate of Excellence
San Diego, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not bad for being in Riverside”
Reviewed November 13, 2013

We checked in after 10pm and checked out at 7am, so my wife and I did not spent a lot of time in the hotel.

Due to our Marriott status we were given a room on the concierge level. The bathroom was a bit small but the room was adequate in size. At first, I thought the street noise was going to impact our sleep, however it was not an issue.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RSquared_SD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmediacoord, Guest Relations Manager at Marriott Riverside at the Convention Center, responded to this review, November 20, 2013
Thank you for taking the time to review our hotel and for you continued loyalty with the Marriott brand. Although you did not spend a lot of time in the hotel, we are glad to hear you enjoyed your room on the concierge level. We look forward to welcoming you back and hope you have more time to enjoy all the great amenities we have to offer.

If I may ever assist with future reservations, please feel free to contact me directly at the hotel.

Chad Thompson, General Manager 951-784-8000
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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441 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Yucca Valley, California, United States
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 9, 2013

Where to start.
This hotel changed the way I think of Marriott.As a gold and platinum member at other hotel chains I have stayed away from Marriott because of something in the past but this hotel changed all that.
We booked a total of 32 rooms for my daughter's wedding that was being held close by. At first we had a little problem with the marketing dept. but after that everyone on the staff made it one of the best stays ever.
I want to send a personal THANK YOU to Diane Aaby. She worked with us on everything we did. Every time I booked something wrong she was able to fix it. All the guests were put close together on the same floor and she was always so happy to help.
The staff was great from check to check out. There was a time after the wedding when everyone was back at the hotel that our noise level was a little to loud and the staff handled it with skill. Karmina the front office manager was great.She kept someone around in case they needed the shuttle and in general took very good care of us,THANK YOU.
I have not stayed in a Marriott in a while but this hotel changed that.
Thank You for making my daughters wedding that much better!!!!!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 7, 2013

Stayed here one night while daughter touring UC Riverside. Got upgraded due to status. Nice hotel, nice room. They had the standard wanky Marriott in-room coffee machines which I think are kinda stupid and almost an insult for a full service hotel. That said, the lounge is big and the price was pretty good for a full-service; I paid $106 for the night. One complaint was that the front desk staff was really not knowledgeable about local parking opportunities. I asked if I could park on the street, and they said that It would be free until 0600 after which I'd be ticketed. No ... turns out it's free til 0900 and all weekends. Like the coffee; weak for a full service hotel. However, if daughter goes to UC R, I'll be back.....

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kenblakely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Mirada, California
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed November 6, 2013 via mobile

Stayed one night after a seminar. Don't expect any extra bells & whistles. Room was fine, bathroom was small! Within walking distance to Mission Inn & shops on Main...great restaurants too.
Noticed a LOT of groups checking in & the hotel appears to be more business then resort :-)

Stayed November 2013, traveled as a couple
Helpful?
Thank msidey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmediacoord, Guest Relations Manager at Marriott Riverside at the Convention Center, responded to this review, November 20, 2013
We are happy to hear we were able to accommodate you during your one night stay in Riverside after your seminar. With our central location in Riverside, we are a great hotel for both business and leisure travelers. We look forward to welcoming you back!

If I may ever assist with future reservations, please feel free to contact me directly at the hotel.

Chad Thompson, General Manager 951-784-8000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 30, 2013

What a wonderful experience, thank you Marriott!
After a flight cancellation I made it to the hotel at almost midnight and was delighted when the lady at reception recognized my elite status and upgraded me to a room on the concierge level. The 12th floor has a fantastic view!

Breakfast the next day was better than most hotels I've stayed in.
Bed was comfy, and room was clean.

My only gripe is that the shower didn't go hot enough, and the water pressure wasn't strong enough. I left the shower without feeling the intense shower relaxation I look forward to in the morning.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Vanessa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
Level Contributor
360 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed October 19, 2013 via mobile

Nice Marriott with pretty standard Marriott room. Bathroom small with a mirror that only comes to my chin, but shower was great. If you are going to eat at Marriott restaurant ask front desk for 500 rewards point card and get an extra 500 rewards points for dining. Staff was helpful and wanted to please.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank RobReno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmediacoord, Guest Relations Manager at Marriott Riverside at the Convention Center, responded to this review, November 20, 2013
We are delighted to hear you enjoyed your stay at the Riverside Marriott. We strive to exceed our guest’s expectations and are happy to hear we were able to assist you with everything you needed during your stay. We look forward to welcoming you back during your next trip to Riverside!

Chad Thompson, General Manager 951-784-8000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 11, 2013

The most impressive thing is the hospitality and personal service. I teach at a nearby university and stay often. They have on my profile my preferred room and even my preferred newspaper, and I'm always welcomed with a smile. It's very close to the Mission Inn, which is a much more elaborate (and expensive) place. But while the Mission Inn is institutional and the rooms sometimes fabulous and sometimes spotty, the Marriot provides a warmer if more standard environment.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 843HW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott Riverside at the Convention Center

Property: Marriott Riverside at the Convention Center
Address: 3400 Market St, Riverside, CA 92501-2826
Phone Number:
Location: United States > California > Riverside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Riverside
#5 Family Hotel in Riverside
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Riverside at the Convention Center 3.5*
Number of rooms: 292
Official Description (provided by the hotel):
Discover home on the California trail at the full service Marriott Riverside hotel located in the heart of historic downtown Riverside nestled in the Inland Empire. The hotel is located adjacent to the newly renovated Riverside Convention Center, and 15 miles from Ontario International Airport. The hotel features 292 luxurious accommodations including 25 spacious suites ideal for the business and leisure travelers. The hotel is within walking distance to the Fox Performing Arts Center, the historic Mission Inn, the Riverside Pedestrian Main Street Mall, and 2 miles from the University of California Riverside. The hotel is also a mile from the Riverside County Superior Courthouse, major corporations, and 10 miles from March Air Force Reserve Base. The hotel offers a business center, a dedicated Concierge lounge with breakfast & evening Hors d'oeuvres, and 14,000 sq. feet of meeting space with 2 ballrooms. The hotel is just minutes from Mt. Rubidoux and 30 minutes to the Temecula wineries. ... more   less 
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Also Known As:
Riverside Marriott Hotel Riverside
Marriott Riverside

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