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“Clean, Cool, Quiet and very Comfy!”

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Hyatt Place Riverside Downtown
Ranked #4 of 24 Hotels in Riverside
Reviewed July 21, 2013

Coco and I have already had two delightful stays here.
Both times were exceptionally pleasant. This hotel provided everything we needed after
a long journey, & we truly appreciated the heavenly room when we arrived.
The staff welcomed us in as family.VERY enjoyable! I look forward to returning
in 3 weeks again! Thank you, my Hyatt Friends!

  • Stayed: July 2013, traveled solo
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Thank Julia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dianne F, General Manager at Hyatt Place Riverside Downtown, responded to this reviewResponded August 13, 2013

Dear Julia G,

I love hearing that you were welcomed like family when you arrived to our hotel. That is one of the most important things that we strive for here. We know that there is no place like home and we want our hotel to feel like your home away from home when you stay with us. Reading your review truly warms my heart and I am so pleased that we will be hosting you again in your home away from home soon.

We look forward to seeing you soon,
Dianne F.
General Manager

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408 - 414 of 470 reviews

Reviewed July 18, 2013 via mobile

As another reviewer said everyone from the parking guys to the desk attendants go above and beyond with their warm and friendly service. This is THE place to stay in Riverside. Room is new and well appointed. Large TV with every channel I could want. They brought me a microwave quickly, no issues.

  • Stayed: July 2013
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Thank slgiberson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dianne F, General Manager at Hyatt Place Riverside Downtown, responded to this reviewResponded August 13, 2013

Hello Slgiberson!

Thank you for your kind words! We take a lot of pride in being the perfect hotel for our business travelers! We are the only hotel in downtown Riverside to offer complimentary Wireless internet and hardwired internet throughout the entire hotel. We know how important it is to stay connected. Additionally, we offer complimentary hot breakfast buffet each morning. Our team is committed to creating an exceptional experience from beginning to end when you stay with us while traveling to Riverside. We are a group of people who are passionate about what we do and I am very happy to hear that it shows!

Thank you so much for your kind words and we look forward to your next arrival!

Truly,
Dianne F.
General Manager

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Reviewed July 13, 2013

Excellent and friendly service. We had a early match before breakfast was open and the desk person went into the kitchen and made a great To-Go package for my son. Everyone from the parking lot guys to the kitchen was very warm and friendly. We will be back anytime we get a chance.

  • Stayed: July 2013, traveled with family
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Thank Kelly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dianne F, General Manager at Hyatt Place Riverside Downtown, responded to this reviewResponded August 13, 2013

Greetings Kelly F!
We were pleased to host many of the families that were staying with us for the recent Water Polo tournament that was in town. We understand the needs of our families that visit us and we are designed with extremely spacious guest rooms to accommodate families that may be spending a few days away from home. I am so delighted to hear that our team was able to prepare breakfast for your son... we know how important a good breakfast is in the morning especially to our athletes! Thank you for your recommendation of our hotel and we look forward to your next stay with us!

Cheers!
Dianne F.
General Manager

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Reviewed July 12, 2013

We stayed at this hotel one night, just as a stop between Las Vegas and San Diego. The staff are so nice and the room we got was huge and with everything you could expect. Breakfast was included and we expected Continental or the "usual" American breakfast. But again - much more than expected. In short, I Can only say if you need a hotel in this end of LA area, pick this hotel - you Will not be disappointed

Stayed: July 2013, traveled as a couple
Thank Flemming S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dianne F, General Manager at Hyatt Place Riverside Downtown, responded to this reviewResponded August 13, 2013

Dear Flemming S!

Riverside is known by many as the gateway city! We are centrally located between Los Angeles, Palm Springs, San Diego and Las Vegas, NV and we are so pleased that we could offer you a comfortable place to relax while you were traveling! We definitely appreciate your recommendation of our hotel and I am very pleased that you enjoyed your stay while with us and exceeded your expectations!

See you soon!

Dianne F.
General Manager

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Reviewed July 10, 2013

My family stayed there for three nights this month for my sister's wedding, and we kept commenting on how we felt as if we were in the middle of a commercial--the staff was as friendly and accommodating as you would expect from a much higher-end place. For example, one morning when breakfast was particularly crowded, the receptionist starting pulling out chairs and putting together a table as soon as she saw us, without us saying anything. The pool area is smallish and simple, but the kids did not care. While we only ordered a couple of desserts from grab and go, the menu in general looked good and reasonable. The breakfast was the best "continental breakfast included" I've ever had in the US. (Their was this BnB in Greece on my honeymoon that could compete with it--but that's it!) The room was large and comfortable, and great for a family on a multiple night stay (We had two queens, plus a large living space area that included a pull-out queen and a fridge.) Also, when we check in we were nervous because when we were in the hallway we could hear the women next door having a very good time--once in the room, though, we never heard them.
One minor complaint--not enough hooks for our towels. That is the ONLY thing I would change. It may not be fancy and high-end, but it is so comfortable and friendly.

  • Stayed: July 2013, traveled with family
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Thank gillda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dianne F, General Manager at Hyatt Place Riverside Downtown, responded to this reviewResponded August 13, 2013

Hi There Gillda!

Thank you for posting such a wonderful review! Please share our congratulations with your sister! We are happy to hear that you enjoyed your stay and the breakfast as much as you did while with us! We pride ourselves on helping our guest's get their day started right with a full stomach!

We look forward to your next stay with us!

Warmest Regards,
Dianne F.

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Reviewed July 10, 2013

This was our first stay and definitely will not be our last. The staff was great we usually check out early but the room was extremely comfy and nice that we waited until the last minute to leave. Breakfast was of top quality and Starbucks was a huge plus for us.

  • Stayed: July 2013, traveled as a couple
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Thank JoeCindy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dianne F, General Manager at Hyatt Place Riverside Downtown, responded to this reviewResponded July 23, 2013

Greetings JoeCindy A !!

That is wonderful that you had the opportunity to stay a little longer upon your departure date and relax! Our rooms are spacious and allow for a lot of room to spread out! Our cozy corner sofa and 42" HDTV is perfect for catching up some rest and relaxation. It is a pleasure to know that your stay was "extraordinary" from beginning to end and we look forward to next opportunity to WOW you and offer you another wonderful stay!

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Reviewed July 9, 2013

I love Hyatt place, it is my preferred hotel when traveling around the U.S.
This Hyatt place was no different but the staff was very friendly and very helpful!
It is a newly built hotel so everything is pristine and clean.
The breakfast was delicious, they had an awesome selection of channels on DirecTV in the room and the sofa was as always, super comfy. The pool in the courtyard was a nice touch and very useful in the extreme heat. Always appreciate the free wi-fi and computers for guest use downstairs for printing. Easy check in and check out in a nice location with plenty to do near by.
Would definitely be returning.

Room Tip: if you have a lot of luggage then near the elevator would be great.
See more room tips
  • Stayed: June 2013, traveled solo
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Thank Bamrandom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dianne F, General Manager at Hyatt Place Riverside Downtown, responded to this reviewResponded July 23, 2013

Dear Bamrandom!

I love your comment title, "Hyatt Place never disappoints". We are a hotel family that is aimed at making each and every guest's stay wonderful all across the nation and it seems to me that we are succeeding! I am delighted that you enjoyed your stay with us and we look forward to your next visit when in Riverside.

If you need anything, please feel free to reach out to me directly at 951-321-3501.

Warmest Regards,
Dianne Floryan

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Additional Information about Hyatt Place Riverside Downtown

Address: 3500 Market St, Riverside, CA 92501-2841
Location: United States > California > Riverside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 24 Hotels in Riverside
Price Range: $129 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Riverside Downtown 3*
Number of rooms: 125
Official Description (provided by the hotel):
Located in the heart of Riverside Downtown, the Hyatt Place Riverside Downtown is a newly built 5 story hotel with 125 guest rooms. The hotel is located walking distance to the Riverside Convention Center, historical Mission Inn Hotel and Spa and adjacent from the historical Fox Performing Arts Center. A short walk from the hotel is the home of the Downtown Pedestrian Main Street Mall; enjoy a walk down the tree-lined courtyard as it comes to life with its unique eateries, museums and boutiques.Hyatt Place Riverside Downtown is ideal for guests traveling for business! Located only a short distance to such major companies as: PepsiCo, Kaiser Permanente, Anheuser-Busch, General Electric, Home Depot, Bank of America and Wells Fargo to name a few. Hyatt Place Riverside Downtown is located only 0.7 Miles from The Riverside County Superior Courthouse. Riverside is the Division 2 home to The Court of Appeals for the Fourth Appellate District. In addition, Hyatt Place Riverside Downtown is conveniently located just 10 miles north of March Air Reserve Base and less than 2 miles away from University of California Riverside.For the sports enthusiast, the Hyatt Place Riverside Downtown is centrally located between the Big League Field of Dreams in Mira Loma and the Blast Soccer Complex in San Bernardino. ... more   less 
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