We stayed here before when were in the area for a function last year. It was nice then and that is why I decided to book with them again. Something happened in the space of a year and this hotel is starting to show signs of wear and a lack of upkeep. First of all we arrived after 3:30 pm and our room was not ready even though check in time is 3. We had to pile up our luggage outside the room and wait for the maid. It was warm outside. We tried turning on the air conditioner and it did not work. When we asked to have it look at they seemed put out that we asked them. The maids finally got it working. I knew we were in trouble when I looked and one of the beds had a dead fly on it. Next issue was the refrigerator. It was warm and we couldn't get that to work either, found out it had been unplugged and the cord was jammed behind the dresser. When we plugged the thing in it was easy to determine why it had been unplugged. It made a lot of noise. From there it was just a bunch of little things that were annoyances, like the fact that there are no lamps in the room. They switched to overhead lighting and it has one setting, blaring! There is no middle ground here. The sink had a dirty scum ring around it of which I have pictures. The bathtub has a permanent non skid surface in it and it was dirt as well. I swear this on my life, when I got up in the morning there was a cockroach running across the floor, it disappeared under the dresser. Now I was disturbed and had to go through every piece of luggage, clothing, shoes, etc. to make sure we were not bringing any little hitchhikers home. Needless to say this place has to clean up its act before I would ever even consider staying here again. Also don't go here expecting to swim the pool is drained and full of garbage. The positive things I can say is the room was pretty newly painted and they had nice wood flooring.
- Official Description (provided by the hotel):
- Located across the street from University Village, and just half a mile from the University of California at Riverside (UCR), Dynasty Suites Hotel is situated in one of the most diverse and fastest growing areas in the US. We are just a short taxi or bus ride away from Historic Downtown Riverside and the Riverside Convention Center. Dynasty Suites offers 5-star amenities without the 5-star price! ... more less
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- Also Known As:
- Dynasty Hotel Riverside