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“great place to stay” 4 of 5 stars
Review of Hampton Inn & Suites Riverside/Corona East

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Hampton Inn & Suites Riverside/Corona East
Ranked #2 of 24 Hotels in Riverside
Certificate of Excellence
Jamul, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“great place to stay”
4 of 5 stars Reviewed July 1, 2014

On my last business trip we stayed here. This was much better than the Quality Inn down the road. We travel to this town once or twice a month because we moved our company there. The breasbest was excellent and service was too.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank John1032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica S, Manager at Hampton Inn & Suites Riverside/Corona East, responded to this review, July 4, 2014
Thank you for your recent stay and 4 star review of our property here at the Hampton Inn & Suites Riverside/Corona East! We really appreciate guest feedback and we strive to have every guest leave as satisfied as you did. Once again, thanks for the great review and staying with us! Please stop by again on your next trip to the area, as 'We Love Having You Here'!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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503 reviews from our community

Traveler rating
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    34
    18
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 30, 2014 via mobile

We stayed here one night after going to Disneyland. The gentleman who checked us in seemed to have a difficult time finding a room, despite having already prepaid for a King Suite on hotels.com. When he finally assigned us a room, I was disappointed to discover that it was a standard 2 queen room, which, I could have reserved for $10 less than what I reserved and paid for. Breakfast was ok, but the juices tasted kind of funky.

Stayed June 2014, traveled with family
Helpful?
Thank Kahlan112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica S, Manager at Hampton Inn & Suites Riverside/Corona East, responded to this review, July 4, 2014
Thank you for your recent review of your stay here at the Hampton Inn & Suites Riverside/Corona East ! We are very sorry however, to hear about the reservation snafu at check in. We strive to make sure that all reservations are correct and the guest receives the correct room type that was booked. Sadly, once in a while the hotel system and the booking parties system experiences a 'glitch' in linking. We truly hope that this uncommon mishap will not dissuade you from visiting us again! Again, thanks for your review and please accept our humblest apologies!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
2 reviews
5 of 5 stars Reviewed June 30, 2014

Roberta who was working serving the complimentary breakfast area was extremely helpful and pleasant. She helped make the stay extra nice. Thanks for the extra service. The hotel is very clean and I would recommend it.

Room Tip: Good place to stay in Riverside.
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ActivityMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica S, Manager at Hampton Inn & Suites Riverside/Corona East, responded to this review, July 4, 2014
Thank you so for recent stay and 5 star review of your experience at the Hampton Inn & Suites Riverside/Corona East! We really appreciate guest feedback and strive to make sure each and every guest has a rewarding experience such as yours! Once again, thanks for the great review and staying with us! We hope you do stop by for a visit the next time you are in the Riverside/Corona area so that you may again experience our 'Hamptonality'!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dana Point, California
1 review
4 of 5 stars Reviewed June 27, 2014

This hotel exceeded my expectations. The receptionist, Brianna, was efficient and professional upon check in. My room was clean and I loved the decor. The fitness area was very adequate and the pool and spa areas were clean and inviting. The complementary hot breakfast was sufficient and the food staff were very friendly. Areas for improvement include: housekeeping staff who knocked on my door at approximately 8:30 a.m. twice despite the clearly displayed "Do Not Disturb" sign. When I answered the door the first woman replied, "sorry," and walked away. The next team (a large man and a woman) said, "sorry, never mind," as they walked away laughing and carrying on with their personal conversation. This was very annoying and disappointing (thus the 4 star rating). It was as if they were in a hurry to clean the rooms and didn't care about my stay and comfort. The towels very a bit scratchy. All in all I was extremely pleased, found this hotel to be an excellent value and will definitely stay at Hampton Inn again.

Room Tip: Housekeeping will disregard the "Do Not Disturb" sign.
See more room tips
  • Stayed June 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
Helpful?
Thank Roslyn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica S, Manager at Hampton Inn & Suites Riverside/Corona East, responded to this review, July 4, 2014
Thank you so much for your recent review of our hotel. It gives us great pleasure to know that we have provided a great experience to another one of our valued guests! We work very hard here at the hotel to hire and train individuals with great customer service skills. While we are displeased about the housekeeping mishap, rest assured that the issue was addressed and will not happen again. We look forward to serving you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
1 of 5 stars Reviewed June 25, 2014

Horrible service!!! Reservations made well in advance were not upheld by this hotel! They changed rate when I arrived& did not give me room for rate I was quoted.Staff at front desk are rude& not willing to help fix things they screwed up!! Will never stay again!! Rather pay a little more to make sure I get what i reserve!

  • Stayed June 2014, traveled with friends
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Amy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica S, Front Office Manager at Hampton Inn & Suites Riverside/Corona East, responded to this review, July 4, 2014
I am very sorry to hear of your recent experience here at our property. The service you described is exactly what we strive to avoid! Although this was not brought to my attention, please feel free to contact me personally. Again, very sorry to hear of this and looking forward to discussing this with you at your convenience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redding, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2014

I really love this hotel. The beds are very comfy, pillows are fantastic. The complimentary breakfast is more than adequate. It is fairly close to shopping and fine dining. I highly recommend this facility.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Merrilee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica S, Manager at Hampton Inn & Suites Riverside/Corona East, responded to this review, June 22, 2014
Thank you so much for your recent review of your stay with us here at the Hampton Inn & Suites Riverside/Corona East. We love to hear about the fantastic Hilton bedding experience! We go through great pains to purchase only the finest amenities and furnishings to assure that all our guests will have a pleasant experience. Because of guest feedback like yours, we are able to maintain the utmost in comfort items! Thank you once again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseburg, Oregon, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 12, 2014 via mobile

This hotel was awesome. I stayed here during a family visit for a graduation in Riverside. The swimming pool and hot tub area is very clean and nice!
You will love the breakfast!!! Best complimentary breakfast I have ever had. Delicious fresh fruit, eggs, potatoes, oatmeal, waffles, banana bread, cereal, plus many other items.
My room was clean and his keeping did a great job during my entire four day stay.
Thank you! Would definitely stay again.

Stayed June 2014
Helpful?
Thank picklechic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica S, Manager at Hampton Inn & Suites Riverside/Corona East, responded to this review, June 22, 2014
Thank you so much for your recent stay and glowing review of your experience at the Hampton Inn & Suites Riverside/Corona East ! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest rooms and common areas along with excellent guest service. We strive to have every guest leave as satisfied as you did. Being that you visited the College on your stay, we expect and hope that you will visit us again real soon! Once again, thanks again for the great review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Riverside/Corona East

Property: Hampton Inn & Suites Riverside/Corona East
Address: 4250 Riverwalk Pkwy, Riverside, CA 92505-3368
Phone Number:
Location: United States > California > Riverside
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Riverside
#5 Business Hotel in Riverside
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Riverside/Corona East 2.5*
Number of rooms: 131
Official Description (provided by the hotel):
In the heart of Southern California, yet far from the hustle and bustle of the big city, sits the Hampton Inn & Suites® Riverside/Corona East hotel. Boasting a location near the cities of Corona and Moreno Valley, our Riverside hotel is just 21 miles from Ontario International Airport and 60 miles from Los Angeles International Airport, Universal Studios Hollywood and all the top attractions that L.A. is famous for. A mere 30 mile drive takes you to Knott's Berry Farm®, as well as the house "The Mouse" built…Disneyland®! But you don't have to venture too far from our Corona hotel in Riverside to find plenty of adventure. Pick up something fabulous at the prestigious Galleria at Tyler. Rejuvenate at Glen Ivy Hot Springs Spa. Cast a line at the Corona Lake Fishing Area. Hit the links at Oak Quarry, Goose Creek, Hidden Valley or Eagle Glen golf clubs. If you're here on business, you'll find there's plenty nearby. Our Riverside, CA hotel is located just a mile from Kaiser Permanente, Geo Tek, La Sierra University and more. Plan your getaway to this tranquil respite in Southern California. ... more   less 
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Also Known As:
Hampton Inn And Suites - Riverside / Corona East
Hampton Inn & Suites - Riverside / Corona East Hotel Riverside

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