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“Not what I expected from a new hotel”

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Hampton Inn & Suites Riverside/Corona East
Ranked #2 of 24 Hotels in Riverside
Certificate of Excellence
Reviewed May 10, 2013

I stayed at this Hampton location earlier this year. The rate was very enticing and it wasn't too far from my meeting the next morning... The hotel is located in an office complex fairly close to the main highway, and the area seems quiet and safe. There just aren't many dining options close by. The place is also newer and clean, which was nice, but there are some downsides to staying here

The major issue is that the walls are paper thin... You will hear every word from next door or the herd of elephants upstairs, and hope to God they go to bed when you do. The internet is slow, and during the peak morning "shower time", the water is lukewarm at best, while the temperature fluctuates wildly.

They also did not seal the tile grout or countertops in the bathroom, so they are already stained and really shouldn't look as bad as they do for their age. And this Hampton is one of the new versions where they don't put couches in the rooms, so if you're expecting visitors, they will all be sitting on the bed or the 2 dining-style chairs

I found the staff to be friendly, and it was an overall decent 3-star stay. For the rate offered, I would stay here again

  • Stayed: February 2013, traveled on business
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Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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523 - 529 of 614 reviews

Reviewed May 10, 2013

A friend and I came here to celebrate a friend graduating from CBU. Our stay here was very nice and I felt it was a good value. We felt safe in the surrounding neighborhood. Breakfast was good not great but good. Rooms clean and beds comfy. Only problem was that the pool heater wasn't working and no refrigerator in the room.

  • Stayed: May 2013, traveled with friends
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Review collected in partnership with Hampton
Thank Ava L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2013

This is a top shelf Hampton Inn. I love the rooms and the decor of the hotel is modern and up to date. Beds are great, bed linens are crisp and fresh, Towels are soft. The room I stayed in was a one room suite with a sofa and descent size commons area. There was a little refridgerator and a descent sized bar / serving top just inside the door. I look forward to staying here. there are restaurants within walking distance. Speaking of walking, there is a nice walk besides a river just accross the street.

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Hampton
Thank MSM19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2013

We have stayed here many times in the last 2 years, as our daughter attends college at nearby California Baptist University. We have always been very satisfied. The rooms are clean, beds fresh and comfy.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Hampton
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2013

I was very happy with the size of the Queen Studio Suite, but I needed a good internet connection to conduct business, and I was very disappointed. The download speed clocked in under 2 MB/sec and the upload speed came in under 0.5 MB/sec. To give you benchmark, youtube videos wouldn't even load. The average internet user is accustomed to at least 5 MB/sec download, so the hotel wasn't even pushing 1/3 the speed of a recreational internet user. If you need internet for business, this is not the right hotel for you. If you want a nice clean room for a good rate, then you found the right spot.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Hampton
Thank Luiz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

Checking in was a pain, not very friendly, and no solution to having no room available for me as late as 3:15, 15 minutes after official check in time. I had to get manager involved, and he DID solve the problem. I decided on a suite so I could have a microwave and refrigerator, no other rooms in this Hampton Inn have micro/refrigerator?? Unfortunately, even the refrigerator in the suite is tiny, the smallest Mini Fridge I've ever seen in a hotel room. Not what I expect from a Hampton Inn. Otherwise room is large and spacious, but again, very small flat screen TV. Just not up to normal Hampton Inn standards.

WIFI went out the first morning I was there and technical support couldn't help, they had to send it to the 'next' level. It was working within an hour, but it is embarrassingly slow. Be aware, you won't be able to do streaming video with this wifi. Again, not what I expect from a Hampton Inn. Hotel TVs do not have local stations to watch Angels, Dodgers, Clippers or Lakers. Weird!! Noisy neighbor, dog and screaming child. Walls not insulated up to standards I expect here.

Do Not Disturb on my door, but it was serviced anyway. When I called front desk, she didn't seem too concerned, wasn't much she could do. She will put a note in saying don't service this room. Now I'll never get service.

I wish housekeepers wouldn't holler down the hall at each other. Not all of us have checked out, or are even awake yet!!

Exercise room does not have weight machine.

I think its time to find a new hotel.

  • Stayed: April 2013, traveled on business
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1  Thank drdroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
11
Reviewed April 25, 2013

Near highway and University. Centrally located. Only 30 mins away from Ontario Airport. Very clean and the staff was very helpful. However, my room was next to the laundry room and there were a couple of nights that the people working in there talked so loud that I would wake up in the middle of the night. Also, internet access was extremely slow, wifi or wired, which made working at night a challenge. If you are visiting for leisure, it is an excellent hotel. However, if you are on business, they should have their internet work a bit better and DO NOT let them put you in the room next to the laundry room.

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Hampton
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Riverside/Corona East

Address: 4250 Riverwalk Pkwy, Riverside, CA 92505-3368
Phone Number:
Location: United States > California > Riverside
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Riverside
#5 Business Hotel in Riverside
Price Range: $122 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Riverside/Corona East 2.5*
Number of rooms: 131
Official Description (provided by the hotel):
In the heart of Southern California, yet far from the hustle and bustle of the big city, sits the Hampton Inn & Suites® Riverside/Corona East hotel. Boasting a location near the cities of Corona and Moreno Valley, our Riverside hotel is just 21 miles from Ontario International Airport and 60 miles from Los Angeles International Airport, Universal Studios Hollywood and all the top attractions that L.A. is famous for. A mere 30 mile drive takes you to Knott's Berry Farm®, as well as the house "The Mouse" built…Disneyland®! But you don't have to venture too far from our Corona hotel in Riverside to find plenty of adventure. Pick up something fabulous at the prestigious Galleria at Tyler. Rejuvenate at Glen Ivy Hot Springs Spa. Cast a line at the Corona Lake Fishing Area. Hit the links at Oak Quarry, Goose Creek, Hidden Valley or Eagle Glen golf clubs. If you're here on business, you'll find there's plenty nearby. Our Riverside, CA hotel is located just a mile from Kaiser Permanente, Geo Tek, La Sierra University and more. Plan your getaway to this tranquil respite in Southern California. ... more   less 
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Also Known As:
Hampton Inn And Suites - Riverside / Corona East
Hampton Inn & Suites - Riverside / Corona East Hotel Riverside

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