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“You will LOVE this place” 5 of 5 bubbles
Review of The Mission Inn Hotel and Spa

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The Mission Inn Hotel and Spa
Ranked #1 of 24 Hotels in Riverside
Certificate of Excellence
Arizona
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“You will LOVE this place”
5 of 5 bubbles Reviewed May 10, 2009

Everything about this hotel is fabulous! From the time you drive up to valet park until you enter your room, the service is amazing. Rooms are very spacious. Resurant food is great! Hotel is extremely clean. All the positive statements made by other Trip advisor travelers are true, enough said. Here are my photos to speak for themselves.

  • Stayed May 2009, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank AZyoung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,528 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (497)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Austin, Texas
Level Contributor
96 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 bubbles Reviewed May 9, 2009

I was a bit unsure of the Mission Inn when I we to Riverside on a business trip. However, I figured it was worth a try and am very glad I stayed there. I had one of the nice rooms, which didn't cost too much more than a standard room. It was worth the price.

The entire hotel is like out of a movie. It's the exact style you'd think of for a historic Spanish mission. It has numerous courtyards full of lush foliage and amazing architecture. The rooms are one of a kind and have all sorts of views.

My room had massive two story windows on one side with a view down to a large courtyard. On the other side I had a view to a small patio with a running fountain. The bathroom window would open slightly so you could hear the sound of the running water and enjoy the fresh air while still keeping privacy.

The actual room was great. The bed was comfortable, the sheets and towels were up to par. The water pressure was good and there was a very large closet.

I couldn't detect wifi, but there was reliable ethernet in the hotel.

The staff was just fine and the valet was able to give good directions.

If you're headed to Riverside, this seems like a "best bet."

  • Stayed April 2009, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank UTAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 8, 2009

My husband and I just returned from fabulous stay at the Mission Inn. Because we were there to celebrate our 30th wedding anniversary, I requested a room with character and we were not disappointed. I loved the room with special details and nooks that you would never find at the Hilton or Marriot. The whole hotel is wonderfully unique and special. The staff were all very attentive. They even delivered complimentary chocolate covered strawberries to our room. We had dinner with out daughters at the mexican restaurant and while the food was not the best I have ever had, it was very good and the service was excellent. Overall we had a wonderful experience and plan to return.

  • Stayed April 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NXB2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
73 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 bubbles Reviewed April 6, 2009

The Mission Inn is such a beautiful place. I took so many pictures here as everything is just perfect. The building itself is gorgeous, made of up of several unique architectural styles. The courtyards and flowers are amazing and remind me of being in Spain. The rooms are spacious and clean. The staff is helpful and friendly. The Spa was one of the best spas I have been too and the staff was extremely professional. I just loved staying here, roaming the grounds and smelling the flowers. The hotel is as large as one city block so it is great to walk around the grounds, rooftops and patios and it particulary beautiful at night when the courtyards are lit up. I would highly recommend this hotel for people that like a little bit of Europe in the US, lots of history and relaxation! I would also like to say that this is a perfect place to stop for the night if you are leaving the Long Beach area and on your way to Palm Springs. This is the half way point and was worth the stay!!

  • Stayed April 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank swiftlysaid38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed April 1, 2009

I was surprised to read a negative review of the Mission Inn. We went in December for the Festival of Lights and loved it! After going, I couldn't believe that I had never been there having lived in S. Ca for >20 years. I had never heard of the Mission Inn until last year when I saw an episode of Samantha Brown on the travel channel doing an episode on it. The Mission Inn is on the National Register of Historic places. Parts of the hotel were built over 100 years ago and the original owner kept adding wings and it is a most unusual place. In a way it reminded me of the Hotel Del (Coronado) in San Diego or the Peabody in Memphis. Old and perhaps musty in places but that's to expect in an old hotel. What we also got, was an elegant room, tastefully decorated, comfy bedding, turn down service, and the most unusual hotel buildings I've ever seen. We walked all over the different wings and it's a real hodge podge of architectural styles which we found delightful. It's not a boring chain hotel and it's not all new and perfect but it certainly is a beautiful place- a historic Grande Dame of hotels. I've recommended it to lots of friends. The only down side was that it was very crowded during Xmas but we did appreciate the security person stationed at the stairs to keep the masses from wandering all over the hotel. The lobby was a crush of people but so is the Hotel Del at Christmas. We received a $75 gift certificate as part of our package but we were unable to use at any of the restaurants because we hadn't known to book ahead- so if you want to eat here, make sure you make reservations well ahead of time during holidays. On the bright side, since we weren't able to eat at the hotel, we had to go elsewhere. The concierge recommended Mario's Place across the street and we went and had a absolutely fabulous dinner there-(highly recommend). We stayed only for 1 night which was enough for us to look around the hotel and go out to eat. There is a fun antique mall also across the street where you can find some interesting things. We didn't do much else and I don't know if there is much else to do but we had fun and I wouldn't mind going back again at all.

  • Stayed December 2008, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank mustluvdogz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, ca
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed February 11, 2009

Don't go there. The service is terrible! You will be charged for the service you have never used. You will not get receipt but your credit card will be charged.

Read your credit card statement very carefully!

When you ask for a refund, things become so complicated.

Stayed February 2009, traveled on business
Helpful?
4 Thank 5yu7sd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CA
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed January 19, 2009

Don't be confused- this is not a luxury property. Expensive restaurants, fancy lights, expensive room rates... but fairly cruddy rooms.
My room was not renovated since the mid 1980s, and the hallways and common areas are dated as well- and not in the "authentic Spanish Mission" way.
This is also the first US hotel of this size I've stayed at in the past 5 years that did not offer wireless internet in the individual rooms - I dont mean for free, but at all. I paid $9.99 per day for wired internet in the room.
The gym smelled terribly, and you had to walk through a service entrance to get to it; outdated cardio equipment and weight resistance machines were on top of each other, with no space to stretch.
No real service, as no one spoke to me in the 5 days I was there except in checking in and out.
The room was quite large though, and apparently some rooms are renovated.
For the amount of money this hotel charges though, it should have some of the basic amenities of a moderate hotel. Instead, it simply pushes its overpriced restaurants and spa- which are clearly the moneymakers. A Marriott would have been a nicer room.

  • Liked — Central location in downtown riverside
  • Disliked — Room furnishings dated, musty
  • Stayed January 2009, traveled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Adam1222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mission Inn Hotel and Spa

Property: The Mission Inn Hotel and Spa
Address: 3649 Mission Inn Ave., Riverside, CA 92501-3364
Phone Number:
Location: United States > California > Riverside
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Riverside
#4 Business Hotel in Riverside
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Mission Inn Hotel and Spa 4*
Number of rooms: 238
Official Description (provided by the hotel):
This castle-like hotel is next door to the Main Street Pedestrian Mall and a half-mile from the Riverside Convention Center. This historic hotel occupies a city block in downtown Riverside. Guests have included presidents and Pulitzer Prize winners. ... more   less 
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Also Known As:
The Mission Hotel Riverside
Mission Hotel Riverside
Mission Resort Riverside
Inn Mission Riverside Ca
Mission Inn Hotel Riverside

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