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“Never again”

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Marina Bay Inn & Suites
Ranked #5 of 6 Hotels in Richmond
Reviewed June 3, 2013

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
1  Thank 66CyndyB
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sarah L, Guest Relations Manager at Marina Bay Inn & Suites, responded to this reviewResponded June 29, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Reviews (138)
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73 - 79 of 138 reviews

Reviewed May 26, 2013

  • Stayed: May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
1  Thank J R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sarah L, Guest Relations Manager at Marina Bay Inn & Suites, responded to this reviewResponded June 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 25, 2013

room was moldy, smelly, filthy, no Wi-Fi or internet in room, and pool is for looks only.. Won't be coming back because the price I prepaid got an extra 80,00 charge for no acceptable reason.
I once thought it was the best in the area, from now on I will be staying elsewhere

Room Tip: prepare to pay more than the posted price. Breakfast was stale, coffee warm, no butter or fresh jui...
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  • Stayed: May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Katherine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah L, Guest Relations Manager at Marina Bay Inn & Suites, responded to this reviewResponded June 29, 2013

Hi there, thank you for your feedback. We're sorry to hear you had a bad experience with us and apologize for any inconvenience. Wifi is only available in the office as of right now, however, we are looking into having it installed throughout the building. The pool is currently closed due to a new California law that requires a handicap lift to be installed. As for the $80 charge, I'm not aware on the situation with that particular charge. If you would like to inquire about it, you are free to call the front desk and they may be able to help you with that. Again, I apologize for the inconveniences and hope you will reconsider your stay with us in the future. Have a wonderful day!

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Reviewed May 25, 2013

Made my reservation based on Kayak reviews, Very Misleading!! Run down facility, filthy carpets, broken furniture in the room. The linnens were ripped and stained, towels were stained, and the box spring looked like a CSI crime scene episode(Horrible stains). The only working ice machhine was in the kitchen of an "out of business"onsite restaurant/pub.The Breakfast and Breakfast area was very poor, soggy toaster waffles and very stale donuts. Never Again!!

Room Tip: Pick a different hotel!!
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  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank Jeff J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2013

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
1  Thank Emilio T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 21, 2013

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
1  Thank Annmarie C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed April 30, 2013

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
1  Thank Marieann A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sarah L, Guest Relations Manager at Marina Bay Inn & Suites, responded to this reviewResponded June 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Marina Bay Inn & Suites

Address: 915 W Cutting Blvd, Richmond, CA 94804-2027 (Formerly Days Inn Point Richmond)
Phone Number:
Location: United States > California > Richmond
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #5 of 6 Hotels in Richmond
Price Range: $80 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Marina Bay Inn & Suites 2*
Number of rooms: 110
Official Description (provided by the hotel):
Exterior Facility. Two-Story Building. WIFI only available in the Office/Lobby. Pool is currently closed until further notice (due to new CA law requiring a pool lift to be open). Fitness Room is currently closed as well. ... more   less 
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Also Known As:
Days Inn Point Richmond Hotel Richmond
Days Inn Richmond

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