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“Worst Customer Service and Crappy/overpriced food”

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Valentino's Pizzeria
Ranked #14 of 39 Restaurants in Reedley
Cuisines: Pizza
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed January 15, 2013

I am the minority in town....everyone loves this place. We dislike it and vowed to never go back. Food is overpriced. Dinner will take well over 90 minutes- and you will be the only ones there. The wait staff is horrid. My husband ordered Minestrone soup to go... it was all broth with just a tad of ingredients. He called to complain that he paid $7 for that soup- they did nothing, not even offer to comp him $7 on his next meal. They have lost our business.

3  Thank Ninja_Mom_Hacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 - 16 of 23 reviews

Reviewed December 1, 2012 via mobile

We have enjoyed eating here in the past when in the area. Although we enjoyed coming back, the pizza was good but not great. Although it doesn't apply to pizza, they do charge extra for splitting their other menu items. When ordering coffee with cream, they only had vanilla flavored cream or powdered creamer. Others have commented about the owners rudeness. We found them to be friendly and humorous, but direct. I guess that could come across as rude depending on your perspective.

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Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2012

This restaraunt has great authentic Italian. My grandfather was Italian and made a killer lasagna. Valentino's lasagna would be competition for him.

Thank Ami T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2011

Made reservations as a local church group (18 people) awhile back and were told we could not sit together, but across several booths. Even though there were several tables vacant in the front, we were told they were for "other reservations". When we told the owner we would leave and go elsewhere, she informed us to go ahead, which we did --- to Jon's Bear Club, who seated us quickly and efficiently.
Ate here recently (someone else footed the bill) and, to be fair, the pizza was very good. Didn't see the owner this time, but the young servers did their best.
Bottom line: food's OK, prices high considering it's pizza and simple Italian food. It's probably OK for 2-4 people eating together, but definitely not recommended for a group.

3  Thank chrisincalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2010

Had not been to Valentino's in awhile. Went last night and had the best pizza. I read the reviews before we left home and ignored them, at least the not so good ones. We had a pepperoni, sausage and mushroom pizza. Crust is wonderfully chewy with a great taste. Sauce is lovely with a hint of oregano and I think the sausage has oregano in too. You can't go wrong with Valentino's pizza. Staff was courteous, cheerful and outgoing. This restaurant has been in Reedley as long as I've lived here (32 years) and there is always a crowd on Friday nights. They are doing something right. We like the booths in the back less noise and cooler as sometimes it gets a little warm in the front of the restaurant but only in the summer.

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Thank OnlyTheTruth88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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