The lady on reception was extremely polite and the room was very clean - i certainly didnt encounter bed bugs or rudeness! They also have nice small outdoor pool. For the money I thought this hotel was very nice!More
The lady on reception was extremely polite and the room was very clean - i certainly didnt encounter bed bugs or rudeness! They also have nice small outdoor pool. For the money I thought this hotel was very nice!MoreShow less
Thanks again for the encouraging review of our business. I do apologize for the late response. At the hotel we as a team like to provide the best customer service possible however some people are not fully satisfied with the efforts that we take to ensure that our hotel exceeds their expectations. I am grateful that we did service all of your lodging needs. If there is anything that I can help with please in the future please don’t hesitate to contact me at the hotel 650-599-9636.
I needed a convenient place to stay, nothing too fancy. The Comfort Inn was perfect. Friendly staff. Room in good order. Breakfast was good.
We had to check into this hotel around 1 am, and had to make the online reservation (using points from Choice Hotels) at the last minute, and this hotel was wonderful! Small lobby with locked door where you check in that late at night, but the manager was johnny on the spot, right there to open the door and check us in immediately after we arrived. I didn't even have to ring the bell to notify them I was there! Our room was clean, spacious, and comfortable. The beds were soft and luxurious! All in all, we had a wonderful experience here and would definitely stay at this hotel when on business in the area again!
Heater in room did not work and it took over an hour to take care of. It went out a second time and never got fixed. We also left our camera, by accident, in the room. We called later to be told that it was turned in and in the office. When we went to pick it up they couldn't find it. They promised to get to the bottom of it, but 6 weeks later after a promise to reimburse us and not returning phone calls we have given up on a good-faith solution.
Not a horrible place to stay if one has business down on the peninsula and doesn't feel like driving back into The City. Positive item is that it's in a great location there on El Camino. Another plus is that the staff are helpful, especially Rema.
As for the facility, it's pretty worn and on the rough side. Not dirty really... just old. Rooms are of a good size and the linens and towels are decent in shape and quality. What this property requires is a complete renovation to bring it into the 21st century.
At the end of the day though it's perfectly fine for a limited time and they will toss you a decent rate.
We stayed at the Comfort Inn in Redwood City for a one night stay last week and it's adequate for what you pay for.
Check in was good, but computer troubles seemed to befuddle the clerk, the beds were comfortable and it seemed quiet enough except for music blaring from somewhere in or perhaps near the hotel.
The pool is located near the back of the parking lot and wasn't all that inviting frankly, but there was a sauna which was nice and the Wi-Fi strength was good.
The breakfast room is located beside the main lobby and was spartan but good, hash brown patties, eggs, yogurt, toast etc, no complaints there.
However the hotel is in the middle of a renovation and I was dismayed at the amount of debris in the stairways, hallways and in the parking lot. If I had known about the extent of the renos and the construction noise early the next morning, along with the loud yet kinda catchy Mexican pop tunes, I would have demanded a better rate.
Truth is the renos are needed as the hallways are horribly dated.
Overall a tentative thumbs up.