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“Very nice hotel for the money”

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Best Western Plus Executive Suites
Ranked #10 of 17 Hotels in Redwood City
oakhurst, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very nice hotel for the money”
Reviewed May 5, 2014

I was pleasantly surprised at the cleanliest & nice hotel for the price. Had a nice stay . I wish there were more places to eat near the hotel. Gym was very nice and the spa was a good size. Too bad there is not a place for a pool.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael B, Manager at Best Western Plus Executive Suites, responded to this review, May 6, 2014
Hello Susan!

We are very happy to hear you had a nice stay! We work very hard to ensure each and every room is clean and comfortable for our guests. We look forward to seeing you again and thank you very much for your review!

Regards,

Best Western Executive Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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154 reviews from our community

Traveler rating
    45
    53
    36
    11
    9
See reviews for
53
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Pomona, California
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 3, 2014

This hotel is always, quiet, easy to park, very accommodating, comfortable and VERY CLEAN!! The a/c always works, (has been a problem at other hotels) and they keep the rooms and all accomodations extremely up to date and in perfect order. The staff is wonderful and "Mike" the manager is always the best!! Very close to Menlo College and Stanford University. Also just 20-25 minutes away from San Francisco and right in between San Jose airport or San Francisco airport. Great local restaurants and shopping!!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank monicaandchicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael B, Manager at Best Western Plus Executive Suites, responded to this review, May 5, 2014
Hello monicaandchicks, Thank you so much for being a great guest at the Best Western Executive Suites. We here really appreciate your business. I would also like to thank you for taking the time and writing a tripadvisor review. We want every guest to be a happy guest. We do what ever we can. We deep clean all of our rooms on regular basics so those guests feel the cleanliness. Once again thank you and I hope to see you soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodburn, Oregon
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 28, 2014

The property is very small, but the service is great. The rooms were very clean and surprisingly quiet, considering the locations just off of the city´s main street. The location is super, we were at our venue at Stanford within minutes. And, while the breakfast área was very compact, the selection was great. What was most impressive, however, was some extra-mile service by the front desk supervisor, Mike. There was a problem with our room that needed some attention upon checkout. We left early so he was not there at the time. Within a couple of hours, he had phoned me and offered me a very generous resolution to our situations. Completely extra mile and what I have come to expect from the Best Western system. Would definitely stay again and recommend the property!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank karl1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael B, Manager at Best Western Plus Executive Suites, responded to this review, May 4, 2014
Hello Karl,

Thank you very much for your review and staying with us here at Executive Suites. I am sorry that you encountered a few problems during your stay, but I am very happy to hear that in the end, you were happy with our resolution. Hopefully you'll be back soon and we look forward to that day. Take care!

Regards,

Best Western Executive Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 5, 2014

Couldn't have chosen a better option that is affordable, convenient and comfortable to recover post-surgery. Extremely good customer service. Highly, highly recommend if you need a home away from home.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank SitalSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael B, Manager at Best Western Plus Executive Suites, responded to this review, March 8, 2014
Hello SItal,

Thank you for your nice review and choosing to stay with us for your trip to Stanford. I am very happy to hear you found our place comfortable and clean for your recovery. Most of our Stanford guests would agree with you as well! We enjoyed having you and wish you the best of luck!

Regards,

Best Western Executive Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auburn, CA
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 20, 2014

This hotel was clean, safe, affordable, friendly, helpful, located near the hospital where we needed to be, roomy, and I am glad we found it. We will stay here again. I asked to be placed on the quieter side of the hotel which was willingly done.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank lynnflathmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael B, Manager at Best Western Plus Executive Suites, responded to this review, February 22, 2014
Lynn, Thank you so much for taking the time and giving us a great review on Tripadvisor. At Executive Suites, we give 100% to guest Satisfaction. We want people to know when they stay at Executive Suites, They are getting a clean room and service from people that care. I look forward to seeing you stay with us in the future.
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Atascadero, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 14, 2014

This is a great Hotel, nice rooms, Very friendly staff. The rooms are very clean and the whole place seems to be very well maintained. There is a little breakfast bar, just an all around nice place, not a bad neighborhood (The store across the street is not very user friendly).

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Darrell D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael B, Manager at Best Western Plus Executive Suites, responded to this review, February 19, 2014
Hello Darrell,

Thank you very much for your review! I am pleased to hear that you had a pleasent experience with us. We work very hard to ensure that our property and rooms are as clean as possible to make your stay comfortable and it looks like its working! We will be remodeling our breakfast area and including a hot breakfast later this year! Hopefully you will be back to check that out once it's complete! Thanks again and take care!

Regards,

Best Western Executive Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
california
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 14, 2014

My husband and I have stayed at this motel on multiple occasions over the past few years while we seek medical care at Stanford. It is an easy 4 miles from the hospital; beds are super comfy; rooms are clean as well as premises; prices are reasonable. I've stayed in the motel solo and have felt safe. The downside to the motel is the location. Decent restaurants and grocery shopping are driving distance only; the area itself is not an area where I would feel safe walking.....which is the only reason I didn't give this motel all 10's. In every other aspect it is perfect for our needs. I like to get a king, downstairs because they have jacuzzi tubs.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank kjo60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael B, Manager at Best Western Plus Executive Suites, responded to this review, February 19, 2014
Hello Kjo60,

I am happy to hear that you enjoy your stays with us. We work very hard to make all of our guests happy. It is a downside that there aren't any close food places. It would be nice if they built some close by! We look forward to your future stays with us and thank you for your review!

Regards,

Best Western Executive Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Executive Suites

Property: Best Western Plus Executive Suites
Address: 25 5th Ave, Redwood City, CA 94063-3601 (Formerly BEST WESTERN PLUS Executive Suites)
Phone Number:
Location: United States > California > Redwood City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #10 of 17 Hotels in Redwood City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Executive Suites 3*
Number of rooms: 36
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Best Western, Priceline, Cheap Tickets, Travelocity, Hotwire, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western Plus Executive Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Redwood City
Redwood City Best Western

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