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“Bed Bugs and Noisy!”
Review of Best Western Inn

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Best Western Inn
Ranked #4 of 17 Hotels in Redwood City
Certificate of Excellence
Long Beach, California
Level 4 Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Bed Bugs and Noisy!”
Reviewed April 6, 2013

My family and I stayed at this Best Western Inn due to the 4 stars yelp reviewers gave it. Jean was extremely nice and the check-in was very easy. As my family and I were preparing to go to sleep, I lifted the bed sheets and adjusted the pillows, and noticed a black dot on the bed. Upon closer inspection, I realized that it was a live bed bug crawling and trying to seek shelter because I had moved the pillows and sheets around. I immediately contacted Jean at the front desk, and she came in the room to collect the bed bug. She relocated my family and I to another room that was located adjacent to the street. This room was not maintained, and it was extremely noisy. First of all, I could hear every car drive by and then I heard several trains go by! The Wi-Fi was not working, and the TV channels would automatically change on its own. I will NEVER stay in this place again NOR would I recommend it to others!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Claire G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
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English first
Seattle
1 review
Reviewed January 28, 2013

Trying to find something near Palo Alto under $100/night that didn't sound really bad in reviews proved very challenging. This sounded decent and it was. I didn't need fancy, and this wasn't, but it was clean, everything worked, safe, comfortable, smelled fine, and we paid @$90/night total with AAA discount and taxes. It was as good as i expected and even a little better.

Room Details: Bed was comfortable, though sheets and pillowcases a bit thin/unsoft. Shower surprisingly nice. Little fridge, coffeepod machine, microwave all standard and clean. Only environmental thing i'd change would be to lose the scented detergent and/or fabric softener, i need fragrance free and the 'floral' scent in the towels bugged me - but probably wouldn't bother most folks. The room otherwise smelled fine to me, which matters a lot.

Noise - we asked for a quiet room, and upstairs on the pool side we didn't really get road noise from the street. However, there were noisy trains and early noisy garbage pickup, as other reviews have noted. I think that's the area, not the hotel per se, comes with the territory. Expect that and be prepared to deal with it.

Service - we didn't have any problems, everyone we dealt with was perfectly nice. My room requests (reserved online via bestwestern.com) had come through and were in the system. They were accommodating about late check-out.

Other - there's a 'Stacks' restaurant right across the parking lot. We didn't try it but it seemed very popular both weekend mornings. We didn't ever try the lobby coffee/breakfast so i don't know what that was like.

4 stars in context of other things in that area for that price. Very good considering that. In less competitive areas i'd say 3 stars: an average room, it was fine, no problems.

Room Tip: Upstairs by the pool probably quieter than along El Camino Real.
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Stayed January 2013, traveled as a couple
Helpful?
Thank Unscented1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Villa, Illinois
Level 5 Contributor
85 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed November 16, 2012

If you want to sleep past 5 am don't stay here. Garbage pickup twice early starting at 5 am.
Also people were slamming doors. Probably workers since there seemed to be several trucks around.
Garbage pick up was on every other morning.

Room Tip: We were in a room back from the street. It didn't help with the noise.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Toby W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Inn

Property: Best Western Inn
Address: 316 El Camino Real, Redwood City, CA 94062-1724
Phone Number:
Location: United States > California > Redwood City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #4 of 17 Hotels in Redwood City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Inn 2.5*
Number of rooms: 31
Official Description (provided by the hotel):
Experience the peaceful environment of Redwood City. Twenty-five minutes from downtown San Francisco, this pleasant community lies on the Bay Area's West Peninsula, adjacent to Stanford University and Silicon Valley. Redwood City is home to the pine forest of Huddart Park, a mountainous preserve which offers visitors a relaxing and picturesque setting for hiking and picnicking. Walking down Redwood City's cobblestone Main Street, one is able to get a taste of San Francisco style, while actually being in a quaint and small town. Cafes, novelty shops, and fine restaurants coupled with beautiful natural surroundings are the elements of charming Redwood City that will truly enhance your stay here. Your stay at the BEST WESTERN Inn is sure to be a memorable one in this picturesque setting. ... more   less 
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Also Known As:
Best Western Hotel Redwood City
Best Western Redwood City
Redwood City Best Western

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