Stayed 3 nights on business trip to redwood city office.
During checkin on sunday night , chineese looking lady was unfriendly and rude.Absolutely zero customer service.(The front desk staff around
check-in time on the weekends
are a complete set
of idiotic morons.)
Even though i was staying for the first time , she said this time also we got you this room.
I told her i am staying here for the first time and need directions to room (Huge turnoff ).
Room was very small .Bathroom was not cleaned , so requsted the front desk to get cleaned the next day.
Turned on the small 1960 type TV , i was seeing 2 images .So again requsted for it to be repaired. Surprise the next day , i could find 30+ channels than earlier 9.
Its ok if you staying on Business trip , do not ever stay for vacation.
There are many chain hotels in that area .The sofitel sfo hotel service is not as advertized in their website.Will look for another hotel during next trip .
- Official Description (provided by the hotel):
- Welcome to the Pullman San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, ACCOR, Priceline, Booking.com, Hotels.com, Orbitz, Ctrip TA, Agoda, Cheap Tickets, Cancelon, Hotwire, getaroom.com, TripOnline SA and HotelQuickly so you can book your Pullman San Francisco Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sofitel San Francisco Bay Hotel Redwood City
- Sofitel Hotel Redwood City
- Sofitel Redwood City
- Redwood City Sofitel