This is a nice hotel with clean rooms, beautiful foyer and waterfront views. The front desk and valet staff are very nice and helpful as well as the reservation staff that acommodated our business requests with ease and efficiency. I have some problems with the hotel that will make me search for a different property in the future. First, the hallway on the third room was musty smelling and very narrow. I ordered breakfast for the first morning and it never arrived. On the day of my checkout I left in my room a bag with very nice toiletry products I have purchased and even tough I know this is my mistake for leaving it behind, I was very dissapointed when I called a few hours later and it was not in the lost and found. Some cleaning ladies will be smelling really nice! I don't feel secure staying in a place where cleaning employees are not very honest. It was also very hard to contact lost and found, they never returned my calls and it took three phone calls to finally receive an answer about my items. Finally I was charged for the wifi (which is terribly overpriced at $12 per day!) even tough it should have been included in my corporate rate. This problem was fixed quickly by the front desk.
- Official Description (provided by the hotel):
- Welcome to The Portofino Hotel & Marina in Redondo Beach at King Harbor, a haven for business and leisure travelers alike. The Portofino boasts breathtaking scenes from sunsets and sailboats to dolphins and sea lions. Our guests enjoy an authentic SoCal lifestyle experience in a casual nautical-chic environment, allowing them to relax and let loose, embracing their "Endless Summer", endlessly at one of the best Redondo Beach Hotels. ... more less
- Reservation Options:
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- Also Known As:
- Portofino Hotel And Yacht
- Portofino Inn Redondo Beach
- Portofino Redondo Beach