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“Best Western comes through . . . again”

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Best Western Redondo Beach Galleria Inn
Ranked #10 of 19 Hotels in Redondo Beach
Portland, United States
1 review
“Best Western comes through . . . again”
Reviewed August 11, 2014

As always, the Best Western brand provides consistency and value. This was definitely the case at Redondo Beach, California. Like everyone who travels I have options. But I know what to expect - and what I will receive - at Best Western facilities. Thank you for managing this brand so well!

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lance P, General Manager at Best Western Redondo Beach Galleria Inn, responded to this review, August 13, 2014
Dear Micheal G,
Thank you very much for reviewing The Best Western Redondo Beach Galleria Inn. It was truly our pleasure in servicing your lodging needs. Our customer's feedback let's us fully understand what areas we are doing well and what area's we need to improve in. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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299 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 8, 2014

Stayed here for a few nights before flying out of LAX. The location is on PCH which is quite convenient and The beach is pretty nearby! The staff are friendly. Our main issue was that the internet didn't work well! Breakfast in the morning is free and there's a pretty good variety. Parking is also free which is great. The hotel wasn't pricey so you get what you pay for, and on the whole the experience was positive.

  • Stayed June 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank WearetheMillers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lance P, General Manager at Best Western Redondo Beach Galleria Inn, responded to this review, August 13, 2014
Dear Wearethemillers,
I would like to personally thank you for reviewing our property. It was our pleasure in servicing you and we hope that your lodging needs were fully met. Lastly, I would like to apologize for the internet and Wi-Fi problems.Thank you for your business and time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfield, United States
1 review
Reviewed August 2, 2014

Average overall quality. Clean room. Bed comfortable. Refrigerator and microwave in room. Internet worked. Good location. Noisy environment. Problems with no hot water. Would choose another Best Western rather than this one for Redondo Beach area.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Caren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lance P, General Manager at Best Western Redondo Beach Galleria Inn, responded to this review, August 3, 2014
Dear Caren C,
Thank you very much for your business and for reviewing our property. We value our customer's feedback and experiences. We will use your review to help us improve our facility as well as our service. I would also like to apologize for any problems and inconveniences. It was truly our pleasure.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
philly
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 29, 2014 via mobile

This is 2014. How can a hotel in one of the most modern metropolitan areas (Los Angeles) in the world have an Internet provider of such poor quality. I have been trying to access the wifi here for 4 hours with little luck. The help desk reports that there is a known problem and it is being addressed. But we have no ETA..? This is unacceptable in this day and age. I now have to go off the premises (at 1030pm) to find some place with wifi to do my work. I won't stay here again!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alzsailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lance P, General Manager at Best Western Redondo Beach Galleria Inn, responded to this review, July 31, 2014
Dear Alzsailor,
I would like to personally apologize for the internet problems that occurred during you recent stay. You are absolutely correct, and in a modern age the internet is very important for business as well as pleasure. I am very sorry that your lodging needs were not fully met. Your business and feedback is valued and we will use your feedback to improve our customer's experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
yorkshire
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 29, 2014

spent two nights at this hotel, room was excellent - very clean. Reception staff friendly. Breakfast ok - the breakfast area is very small but fine. On arrival there was no hot water, but on reporting this to reception it was soon fixed - no problems at all. Would certainly stay here again.

  • Stayed July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank barbsYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lance P, General Manager at Best Western Redondo Beach Galleria Inn, responded to this review, July 31, 2014
Dear Valued Customer,
I would personally like to thank you for reviewing the Best Western Redondo Beach Galleria Inn. Our customer's satisfaction and experiences is what helps guide us to fully meet our customer's lodging needs. Thank you very much and we hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, United States
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 13, 2014

Beds were very comfortable. Found the area to be sketchy. Breakfast was the minimum to label it breakfast. This motel will do in a pinch but I slept with one eye open. Lobby had a security window that left me feeling uncomfortable about the area.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Bernadette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priya S, General Manager at Best Western Redondo Beach Galleria Inn, responded to this review, July 20, 2014
Dear Bernadette C,
Thank you very much for your business and the entire staff at the Best Western Galleria Redondo Beach appreciates your time and will use your review to help improve our establishment. It was truly our pleasure in meeting your lodging needs and we hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 24, 2014 via mobile

Good breakfast... Friendly fromt desk staff... Close enough to plenty to restaurants and a mall close by. Ten minutes from some nice beaches.

Swimming pool is tiny and no fitness center.

I would stay again if in the area.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Galandr6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priya S, General Manager at Best Western Redondo Beach Galleria Inn, responded to this review, June 27, 2014
Dear Customer,
Thank you for taking your precious time to review the Best Western Galleria Inn. We are truly pleased to hear that you were satisfied with our services and we are happy that we met your lodging needs. Thank you very much for your business and we hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Redondo Beach Galleria Inn

Property: Best Western Redondo Beach Galleria Inn
Address: 2740 Artesia Boulevard, Redondo Beach, CA 90278-3314 (Formerly BEST WESTERN Redondo Beach Galleria Inn)
Phone Number:
Location: United States > California > Redondo Beach
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#4 Business Hotel in Redondo Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Redondo Beach Galleria Inn 2.5*
Number of rooms: 51
Official Description (provided by the hotel):
Enjoy Mediterranean style architecture and accommodations at this Redondo Beach hotel with great beaches, shopping, nightlife and LAX just minutes away. The BEST WESTERN Redondo Beach Galleria Hotel is located near the best beaches in Southern California and just a few miles from the Los Angeles International Airport. - LAX. Beach goers looking for a great location will find themselves in proximity to local beaches such as Redondo, Hermosa, Manhattan Beach, and a short distance to Venice and Santa Monica Beach. Relax and Enjoy beach hot spots; boardwalk shopping, pier restaurants, and nightlife entertainment. Easy access to popular and exciting nearby attractions include Disneyland, Universal Studios/Universal Walk, Magic Mountain, Knott's Berry Farm, Aquarium of The Pacific, and the Paul Getty Museum. Guests will be within walking distance to the South Bay Galleria Mall and minutes away from Del Amo Fashion Center, offering world class shops, entertainment, theatres, restaurants. Favorite local events near the hotel include beach volleyball tournaments, soccer tournaments, fishing, whale watching and charter trips to Catalina Island. ... more   less 
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Also Known As:
Best Western Redondo Beach Galleria Hotel Redondo Beach
Redondo Beach Best Western

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