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“this is not the one”

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Super 8 Redlands/San Bernardino
Ranked #8 of 9 Hotels in Redlands
spokane
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“this is not the one”
Reviewed March 6, 2007

We just stayed at the Redlands Super 8. It will be a motel we will remember for the rest of our lives. It should be called hell hotel. The reason I am writing is,is that after we stayed there we looked at the pictures of this place on the internet and our room was not even close to anything that the pictures represent. Everything that was in our room was broken, or didn't work. We would rather sleep under a bridge next time instead of the Redlands Super 8

Dan.

Stayed March 2007
Helpful?
2 Thank danweld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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258 reviews from our community

Traveler rating
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    37
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    39
    76
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
A TripAdvisor Member
Reviewed November 23, 2005

We stayed here two nights, but it was a big mistake. There was a hole in the
bathroom wall. The bathtub water spicket was loose and moved 1 inch when the
water comes on. The hot and cold labels on the faucets were reversed. The air
conditioner made so much noise it woke me up every time it came on. On the
second day, after a long day hiking Mount San Gorgonio we got back to our room
around 8 pm, and the room had not been cleaned or anything. I went to the motel
office to get new towels and complain. While I was there talking to the manager
explaining we just wanted towels to take a shower immediately, the maid barges
into the room to supposedly clean the room, but my wife was in the bathroom. You
would think the maid would call out to see if anyone was there, but no, she had
to walk all the way in to the bathroom to see who was there. Perhaps the maid
did not understand English, but she at least left after seeing first hand the
bathroom was occupied. The manager called us back an hour later to apologize and
say we would get a 20% discount on the room. I thought 20% was fair, but upon
checking out the next day they only gave a $10 discount, which was less than 20%
for a single day, let alone two. Of course, the check-out person didn't know
anything and the manager wasn't around. My later appeals all fell on very rude,
deaf ears, although they finally offered 20% off the next time I stay there,
which will be never.

Helpful?
9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Super 8 Redlands/San Bernardino

Property: Super 8 Redlands/San Bernardino
Address: 1160 Arizona St, Redlands, CA 92374-2816
Phone Number:
Location: United States > California > Redlands
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 9 Hotels in Redlands
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Redlands/San Bernardino 2*
Number of rooms: 80
Official Description (provided by the hotel):
The Super 8 in Redlands is a family owned business, with friendly staff. We are located right off the 10 fwy. Very close(walking distance) to dining and shopping areas. We are a great place to come stay and vacation and relax by the pool. You can also grab a bite early morning without leaving the property and enjoy our continental breakfast and coffee. We hope you come stay soon, we are always open. ... more   less 
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Also Known As:
Super 8 Redlands Hotel Redlands
Super Eight Redlands
Redlands Super 8
Redlands Super Eight

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