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“A Good Place to Stay”

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Country Inn & Suites By Carlson, San Bernardino (Redlands)
Ranked #2 of 9 Hotels in Redlands
Reviewed January 6, 2013

The staff is very friendly and helpful; the breakfasts are better-than-average; the lobby and rooms are attractive. The bedspreads could be cleaner, but additional blankets were available in the room so you can put the spread aside and use clean blankets. All in all, better than expected. I'd stay there again!

  • Stayed: January 2013, traveled with family
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Review collected in partnership with Easytobook.com
Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bcalvert, Director of Sales at Country Inn & Suites By Carlson, San Bernardino (Redlands), responded to this reviewResponded January 18, 2013

Thank you for your review of the Country Inn & Suites. We always appreciate honest feedback as it helps us grow and improve. We especially appreciate your observations and great ideas.

We are so glad you enjoyed the views and that the service met your expectations. If there is anything we can do to ensure that your next visit is as pleasant as your last, please let us know. We hope to see you again

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Reviews (410)
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339 - 345 of 410 reviews

Reviewed December 29, 2012

We stayed here after our car broke down on the way to Disneyland. Cierra at the front desk was very nice. The lobby area was very clean and comfy. They had chocolate chip cookies set out all the time. The room was very spacious. It had a pull out couch, a chair, a desk, and 2 queen size beds. It also had a fridge, sink, and microwave. The evening reception had beer, wine, veggies, and mini corn dogs. The breakfast was eggs, ham, waffles, breads, danish, bagels, cereals, yogurt, milk, coffee, and juices. We would stay here again if we were ever in Redlands. The staff was so friendly!

  • Stayed: December 2012, traveled with family
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Thank Holly V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bcalvert, Director of Sales at Country Inn & Suites By Carlson, San Bernardino (Redlands), responded to this reviewResponded January 18, 2013

Thank you for choosing our hotel above all the others. Our staff does their best to accommodate the ever changing needs of our guests. We hope to see you again in the near future.

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Reviewed December 10, 2012

This hotel is very clean and has very spacious rooms with many nice amenities. The room has a sofa and chair, refrigerator, microwave, and coffee maker. However, the furniture is bit worn, the TV is quite old, and despite carrying 3 Fox channels did not offer MSNBC! The breakfast service is quite nice with make-it-yourself waffles, wonderful fresh fruit, and cooked to order omelets. The price is certainly right. The only down side is that the walls are quite thin. A large group arrived around 11:30 PM and was very noisy. At 12:30 AM I called the manager and asked for another room. However, instead he called the rooms around us and miraculously, it became quiet within 5 minutes of the call. This is a 3 star rating because it is a 3 star hotel and a good, inexpensive place to stay when in Redlands.

Room Tip: Ask when checking in if you can have a room on the third floor with no adjacent guests. Since the h...
  • Stayed: December 2012, traveled with family
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1  Thank Gail N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bcalvert, Director of Sales at Country Inn & Suites By Carlson, San Bernardino (Redlands), responded to this reviewResponded December 13, 2012

Thank you for taking the time to review our property, we appreciate your kind remarks and suggestions on how we can make our hotel better. We are currently working on some renovation plans.

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Reviewed November 18, 2012

I moved to Redlands recently and stayed at this hotel for 12 days before I found a place to stay. The stay I would say was good and I was happy with the hotel staff able to provide me rooms for 12 days. However the trouble started when I checked out. I saw an additional charge of US $ 75. When contacted, I was told that since I had taken 2 blankets and a pillow, I was charged for those items!! This came as a rude shock! Repeated efforts to talk to the manager failed as I was told everytime that she was busy. Finally I had to dispute the charge with my credit card company and am still waiting for the investigation result!

  • Stayed: October 2012, traveled with family
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1  Thank Redlands_Resident
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bcalvert, Director of Sales at Country Inn & Suites By Carlson, San Bernardino (Redlands), responded to this reviewResponded November 19, 2012

Thank you very much for taking the time to put a review of our hotel on Trip Advisor. I apologize for not returning your call as quick as you would have liked. Each room is inventoried after each guest. Charging guests for missing items from the room is standard practice. I am very sorry for your inconvenience

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Reviewed October 23, 2012

We stayed here for one night when attending the nearby Indycar race recently. Our room was large and very comfortable and equipped with 'fridge, microwave and kitchen area. The staff were very friendly, the beds were comfortable and we had a good stay. i wouldn't hesitate to stay here again.

  • Stayed: September 2012, traveled as a couple
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Thank barbie1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bcalvert, Director of Sales at Country Inn & Suites By Carlson, San Bernardino (Redlands), responded to this reviewResponded November 19, 2012

We truly appreciate the business you have given us, and look forward to seeing you again on your next visit to Redlands. Thank you

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Reviewed October 22, 2012

The staff at this location are ALWAYS so helpful. Can't say enough good things about the value of the hotel for the price paid. I travel to Redlands on business and out of all of the hotels in the area, this is my hotel of choice.

Room Tip: Ask for a room facing the parking lot, not the freeway side of the hotel Even though you can't h...
  • Stayed: October 2012, traveled on business
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Thank SSavvy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bcalvert, Director of Sales at Country Inn & Suites By Carlson, San Bernardino (Redlands), responded to this reviewResponded October 23, 2012

Thank you for choosing our hotel above all the others. Our staff does their best to accommodate the ever changing needs of our guests.

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Reviewed September 6, 2012

I cannot imagine a better hotel in Redlands. We recently stayed at the Country Inn while dropping our daughter off for College; and for the at least the next four years this will be our home away from home when visiting her. The property is clean. Rooms are amazingly comfortable. Staff is beyond helpful, every single one of them was great. The pool, service, breakfast and happy hour; all great.

  • Stayed: August 2012, traveled with family
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Thank YourBizDr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bcalvert, Director of Sales at Country Inn & Suites By Carlson, San Bernardino (Redlands), responded to this reviewResponded September 7, 2012

Thank you, we appreciate all our parents from Redlands University. We look forward to seeing you when your back in town.

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Additional Information about Country Inn & Suites By Carlson, San Bernardino (Redlands)

Address: 1650 Industrial Park Ave, Redlands, CA 92374-2829
Phone Number:
Location: United States > California > Redlands
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Redlands
Price Range: $106 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, San Bernardino (Redlands) 3*
Number of rooms: 20
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Also Known As:
Country Inn & Suites San Bernardino/Redlands Hotel Redlands
Country Inn And Suites San Bernardino/Redlands
Country Inn Redlands
Redlands Country Inn
Country Inn San Bernardino

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