Both my friend and I ordered baked potatoes with toppings. After about 40 minutes one came out and was hard. ABout 5 miniutes later the other came out, and it was also hard. I sent mine back and got a bowl of soup. The manager apparently came in and saw what was happening and they apologized and didn't charge us. They were apologizing to what seemed like everyone in the restaurant for something that was wrong...mostly extremely long waits. Someone running this place doesn't understand how to serve a lunch crowd. Take the potatoes off the menu if you can't do them right. Your menu is way to big for a small sandwich shop and may be causing some of the chaos.
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