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“Eh, you get what you pay for”

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Good Nite Inn Redlands
Ranked #4 of 9 Hotels in Redlands
California
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Eh, you get what you pay for”
Reviewed September 9, 2013

My room was quite dirty. Not like housekeeping dirty, although that wasn't great, but old dirty. Putting in new carpeting, resurfacing the tub, and installing a new shower rod would do wonders. Also, the curtains block the air conditioning, so you might want to bring something to prop the curtains out of the way. The worst part about my stay was in the morning when someone was begging me for a ride and couldn't take no for an answer. I don't know if this person was a resident of the hotel, a short stay guest, or just some random person who happened to be in the hotel parking lot, but it made me quite uneasy.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ritteh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, October 9, 2013
We’re very sorry to hear that your stay with us was less than pleasant. We are steadily renovating our guest rooms by updating the vanity area, bathrooms, replacing carpet and putting in new beds. I do hope you will give us another opportunity. Sincerely, Pamela Vengarick
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458 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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English first
Newtown, PA
2 reviews
Reviewed September 6, 2013

Listen, you may not be able to find a cheaper stay in any of the other 50 states. And the people that run the place are very nice. That being said, you'd think they could rent a carpet steamer every couple of months. The rug in our room was sticky (from who knows what) and turned our feet black. My wife and I actually hopped from bed to bed and chair to chair to get around. And it would have been nice if they told us at check-in that the swimming pool would be closed all week for maintenance...especially since the temperature was over 105 degrees every day. Look up "no-frills lodging" in the dictionary and there's a picture of the Good Nite Inn.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NDAlum79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, October 9, 2013
Thank you for being our guest and for sharing your experience. We’re sorry that the carpet in your room was not clean. I hope you reported it to the front desk. We do shampoo our carpets, every day, though we can only shampoo about ten rooms each day based on work tickets made by our staff. Also, last week we hired a vendor to come and steam clean all 100 guest rooms (as we do each October). The swimming pool was closed while we re-plastered, but is now open. We hope you will give us another chance and be our guest again, soon! Warm regards, Pamela Vengarick
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S.a.
1 review
Reviewed September 1, 2013

I travel several times a year between the Fort Worth area to Redlands.. I Have found a home away from home at the Good Night Inn.. The rooms are great and always clean and in good working order however that is not the reason I keep returning. It's thee customer care! I don't mean to sound like a commercial but when you're in a motel as much as I am the CARE and customer service is the most important. Bana at front desk always makes check in easy and makes certain that needs and expectations are met.. Great value, Clean comfortable rooms and SUPERIOR CUSTOMER SERVICE!! A+

Room Tip: If Bana is at the front desk you are sure to receive the most friendly and professional service ever...
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  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, October 17, 2013
Thank you for taking the time to share about your experience and for giving a “shout out” for our staff. Bana was thrilled to see this post and the mention of her great service. We’re so happy to be your home away from home and look forward to having you as our guest again soon. With appreciation, Pamela Vengarick – Business Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canterbury, United Kingdom
Level 3 Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 20, 2013 via mobile

My family (2 adults 2 kids) stayed here 1 night on the way to Vegas from La. Staff very helpful answering questions on email before arrival, rooms clean, nice coffee in lobby. Given how cheap it was we thought it was great.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BenCherieB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, October 17, 2013
So happy you found this to be a good value and fit for your family’s overnight stay on route to Vegas. Thanks for taking the time to share your experience! Come be our guest, again, on your way back from Vegas! Warm regards, Pamela Vengarick – Business Manager
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Hayward, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 20, 2013

i did have a good night at good Nite Inn in Redlands last August at good price for my "little pocket" though i stayed only one night for my business.

Life would be easier and happier when things do not go wrong, even small things such as booking a flight, or booking for a motel room.

we can make it simple and easy, if people commit to make TRUST !

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KATE M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, October 17, 2013
Thank you for being our guest and for taking the time to share your experience! We hope you’ll be our guest again the next time you’re in the Redlands area. Best, Pamela Vengarick – Business Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverside, California
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 13, 2013

We stayed one night when a friend and I were staying in town. It's the best value in the area and the room was decent. I think the only thing that could've made the stay near perfect would've been free Internet. Other than that, the stay was great! The Service was nice enough too!

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mitchel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, October 17, 2013
We appreciate your being our guest! So happy to hear you had a comfortable stay and enjoyed our service. We hope you’ll stay with again when in the Redlands area. Warm regards, Pamela Vengarick – Business Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Crescenta, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 29, 2013

Basic good motel for the price. Clean rooms. What makes the difference are the employees in the office. We stayed four nights and from check in till we left we had desk employees that really made an effort to see that we were happy. Not just lip service. At check in we were helped by Meanna, in the mornings Malissa was there, and in the afternoons Bana or Linda helped with a variety of things from getting extra towels, soap, even another chair since there was only one for two of us. My wife is handicapped and they saw to it we had access to a handicap room and also put us close to the office and coffee/hot water for the mornings. But it wasn't just the above that made the difference, it was the way they did it and the friendliness they showed us. This wasn't the first time we have stayed here, and we have been served on past visits by the same girls. They have really made a difference for us. The motel is a good value as stated early, but it is these employees that truly make it a pleasant experience. We already have our next visit scheduled and are looking forward to it. Thanks again to Meanna, Malissa, Bana, and Linda.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank l s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, November 1, 2014
Thank you for being our guest and for sharing your experience, we're so happy you had a great stay! We have a great team and we appreciate your taking a moment to mention their warm hospitality. With appreciation, Pamela Vengarick ~ Business Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Good Nite Inn Redlands

Property: Good Nite Inn Redlands
Address: 1675 Industrial Park Avenue, Redlands, CA 92374-2830
Location: United States > California > Redlands
Amenities:
Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Redlands
Price Range (Based on Average Rates): $
Hotel Class:2 star — Good Nite Inn Redlands 2*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to the Good Nite Inn, the number one economy hotel company in California. Come stay with us and you’ll discover what our loyal customers have come to expect time and time again: comfortable, clean, and modern accommodations at unbeatable prices. Only a stone’s throw away from San Bernardino, CA, the ideal spot for an affordable and cozy stay. Close to the fascinating Big Bear Mountains, and Snow Valley. Other scenic locations such as Joshua Tree National Park, Sycamore Canyon Wilderness Park, Box Springs Memorial Park, and the refreshing Big Bear Lake. As well, Redlands is in close proximity to the extensive Arrowhead Conferences-Events, the University of Redlands, the Redlands Bowl, the Loma Linda Children’s Hospital, the intriguing Lincoln Memorial Shrine, and the adrenaline-filled California Speedway. ... more   less 
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Also Known As:
Good Nite Inn Redlands Hotel Redlands
Good Nite Hotel Redlands
Good Nite Redlands

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