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“3 1/2 stars”

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Ayres Hotel Redlands
Ranked #1 of 9 Hotels in Redlands
Certificate of Excellence
GreenLeadersGold level
Reviewed December 5, 2013

Positive: spacious, quiet rooms with nice decor, comfy bed. Fridge/freezer larger than the norm. Pet friendly. Reasonable rates, friendly front desk staff.
Cons: room could have been cleaner - our dogs found tid-bits of ?? when we first got in the room. Low water pressure in shower, microwave low power, coffee maker - not good for a real coffee drinker. Black out curtain doesn't cover entire window. The omelet option is nice, but we found them to be too greasy for us. Same with the scrambled eggs.

  • Stayed: November 2013, traveled with family
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Thank Sheryl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Redlands, responded to this reviewResponded December 9, 2013

Dear Sheryl B,

Thank you for your candid review and for choosing to stay at our hotel. We are very happy that you enjoyed your European-inspired guestrooms and the amenities that the room provides. Our team always appreciates hearing that a guest finds them friendly and knowledgeable. I apologize you did not find the room completely to your satisfaction. I have already alerted my team to the problem with the water pressure and the microwave as well as the cleanliness issues. Our kitchen team members always strive to create the best breakfast for our guests, so I will pass along your comments to them as well. Thank you again. We hope to welcome you back soon.

Sincerely,

Rachel Kieng
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (942)
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582 - 588 of 942 reviews

Reviewed November 29, 2013

I usually stay here because it's near University of Redlands and prices are reasonable, it's clean, staff is friendly, rooms are spacious, and we can bring our pet; they even have poop bags (although they were out, but we had our own). With breakfast, makes it all-around affordable place for family.

  • Stayed: November 2013, traveled with family
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Thank Eric G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2013

I travel often to Redlands, and this is the best place to stay. Very clean rooms, nice and new. Lovely courtyard. The included breakfast has great variety and an omelet bar. I haven't used the gym but it looks nice. Pool area is small but the hotel is small, so it's fine. There's even wine and cheese in the afternoon. Free Wi-Fi, free parking. The staff is very helpful.

  • Stayed: November 2013, traveled on business
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Thank Hillary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013

I had a very comfortable stay at Ayres Redlands. The room was large and comfortable. The service was efficient and friendly. The hotel exceeded my expectations and was fantastic value for money. I'd definitely stay there again.

  • Stayed: November 2013, traveled on business
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Thank Andrew J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2013

We only stayed one night following a business visit nearby. The room was great, very large for a motel, clean and comfortable. I was a bit concerned about it being so close to the freeway but in fact there was no problem with noise at all. The buffet breakfast was good with hot choices served as well as cereals, pastries etc., we sat in the courtyard which was very pleasant. As this stop was part of a two week trip I was very happy to be able to park right outside our first (ground) floor room, but my wife did say that she wouldn't have felt comfortable if she'd been on her own. I'd happily use The Ayres again.

Room Tip: Ask for a second floor room if you're nervous about being on the irst floor of a motel (especial...
  • Stayed: November 2013, traveled on business
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Thank Stevemorganeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2013

Another very comfortable stay at Ayres Redlands, very warm welcome, even at midnight!
Great breakfast service, clean comfortable room, lovely pool and courtyard area, and the managers reception Mon - Fri is still a great touch, if your back from your travels in time.
Thanks to all at Ayres Redlands, we are looking forward to returning soon :-)

  • Stayed: November 2013
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Thank Ross H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Redlands, responded to this reviewResponded November 20, 2013

Dear Ross H.,

Thank you so much for your review and for your continued patronage. Our team is always happy to hear they made such a positive impression on our guests. European-inspired ambiance is what we strive for in our guestrooms and courtyard area, and we are glad to hear that you enjoyed these elements of the hotel. We greatly appreciate your recommendation and hope that you choose to stay with us again soon.

Sincerely,

Rachel Kieng
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2013

Based on the type of property, you soon learn what is reasonable to expect. So, prepared for the usual experience of a small town motel, this place was off the hook. It was nicer than some $400 rooms in Manhattan high-rises. Sociable and intelligent staff, clean large rooms, great breakfast, very reasonable price, safe surrounding neighborhood.

Room Tip: We are a family of 5. We were given the "family suite", which is only rented out as a sin...
  • Stayed: November 2013, traveled with family
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Thank DnlD_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Redlands, responded to this reviewResponded November 20, 2013

Dear Dnld_12,

Thank you so much for your amazing review our hotel and for choosing to stay with us. Our team always appreciates hearing that they have surpassed a guest's expectations and that they made a lasting impression. We are also happy to hear that you were captivated by our European-inspired guest rooms and complimentary breakfast. Thank you again for writing such a glowing review and I hope you choose to stay with us again soon!

Sincerely,

Rachel Kieng
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ayres Hotel Redlands

Address: 1015 W Colton Ave, Redlands, CA 92374-2933
Phone Number:
Location: United States > California > Redlands
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Redlands
Price Range: $135 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ayres Hotel Redlands 3*
Number of rooms: 107
Official Description (provided by the hotel):
Ayres Hotel Redlands combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. At our green certified hotel, you’ll find all of the luxurious guest rooms at Ayres Hotel Redlands are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, hand held hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. At our convenient Redlands, CA location you are in the heart of all the city has to offer. Take a stroll through historic Downtown Redlands or visit your student at the University of Redlands. If you are in need of some fresh air, the Ayres Hotel is close to Smiley Park and Kimberly Crest House & Gardens. Catch a show at the California Theater of the Performing Arts or place your bets at nearby San Manuel Indian Bingo and Casino! ... more   less 
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