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“great room, great service, great breakfast at a great price”

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Ayres Hotel Redlands
Ranked #1 of 9 Hotels in Redlands
Certificate of Excellence
GreenLeadersGold level
Sherman Oaks, California, United States
1 review
“great room, great service, great breakfast at a great price”
Reviewed December 29, 2012

The room was clean and very comfortable. Lots of considerations have been made to keep the hotel very eco friendly without sacrificing any comfort at all. The service was welcoming and friendly. The hotel property itself was very nice and very well taken care of. And the complimentary breakfast was the best I've ever received with a full service omelette bar! We stayed here on a trip to big bear because everything on the mountain was booked, but we got so much more for our money at the Ayes and I'm very happy we found it. We'd stay there again without a doubt

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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915 reviews from our community

Traveler rating
    644
    201
    45
    14
    11
See reviews for
393
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (363)
Date | Rating
  • Danish first
  • English first
  • French first
  • Any
English first
1 review
Reviewed December 26, 2012

We only stayed one night, but with the friendliness of Walter, and Alexandria , and the cleanliness of the hotel, I was very impressed and comfortable. I would definitely recommend this place to anyone I know. I felt very welcome.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michellearriaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed December 25, 2012

Room is cozy and clean, not too fancy but not too mediocre either. It has the extra stuffs that I needed - mini ref, microwave, and free wifi. The complimentary breakfast buffet is unbeatable. Staff are warm and friendly. Me and my wife will be looking for ayres hotels on our out of city trips from now on.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SidChe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresno, California
1 review
Reviewed December 25, 2012

Everything from the room to the people at the desk were great! I spend my holidays ever year in San Francisco....staying at the Hilton, Fairmont, etc...Your hotel service and the room were outstanding!! I'll looking for your hotels in Los Angeles and San Francisco from now on! Best wishes, David

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocklin, California, United States
1 review
Reviewed December 24, 2012

We were very pleased with our accommodations. We would recommend to everyone we know. We use to live in Redlands, and I do not remember a Motel as nice as this one. We plan to stay here every time we come this way. Thank you very much.

Have a very Merry Christmas!

Room Tip: All rooms are great!
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Al C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baiting Hollow,NY
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 11, 2012

Again , traveled to California and stayed at the Ayer Hotel. Just like home, only better. Wish there were more of then through out the state. Have a son at the University and the hotel was close within a short drive there. Near the main highway for easy access to other areas we visited.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Redlands, responded to this review, December 28, 2012
Dear Gary O -

Wow! What a very kind review. To be described as the best in California is so humbling and we are very pleased to have made such an impression on you once again. Hopefully you were able to take advantage of the special rate we offer to family members of university students. Thank you so very much for making us your choice of hotel in the area. We look forward to your next visit.

Sincerely,

Chris Ehorn
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burbank, California
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed December 4, 2012

I chose the Ayres Hotel Redlands because our family needed to stay in the foothills overnight before picking our son up from a mountain camp. I decided on Ayres because, as of this writing, it was ranked 1 of 9 Redlands properties and the price was right.

The 80% I liked:

* option to extend (for $40) checkout until 4 pm
* clean property with friendly staff
* comfortable room with nice TV

The 20% I didn't:

* no custom-made omelettes on weekends. This was a real bummer because I thought the rest of the food was very disappointing, esp given the build-up the other reviews gave it. In my case, the eggs were burnt, the sausage was flaccid (bacon would have been a much better option) and the muffins were tasteless. Coffee was watered down, no cream or whole milk available.
* we paid for our 4 pm extension up front, but our keys were invalidated at 12 pm. This creates a problem when you're standing at your hotel room door, cold and wet, with two six-year-olds in swimsuits and towels! Turns out the front desk staff didn't key our card correctly. When you're paying $40 for the privilege, I say make sure you key it right!

I should say that after driving through Redlands, this was definitely the most attractive property we saw. Just go in with 2-star expectations and you'll find them exceeded.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trinaunz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Redlands, responded to this review, December 19, 2012
Dear trinaunz -

Thank you for your candid review of our hotel and for choosing our hotel for your stay. An 80% is OK but we most definitely want to strive for a perfect score! I apologize for the issue experienced with the key and that the breakfast did not meet your expectations. Please know I have discussed the key card issue with the Front Desk to ensure this will not happen in the future. As to the breakfast, we are constantly reviewing our offerings and will take your comments under advisement for use when we next revisit them. Again, thank you so much for your recommendation. Hopefully you will return and give us another chance at 100%.

Sincerely,

Chris Ehorn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ayres Hotel Redlands

Property: Ayres Hotel Redlands
Address: 1015 W Colton Ave, Redlands, CA 92374-2933
Phone Number:
Location: United States > California > Redlands
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Redlands
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ayres Hotel Redlands 3*
Number of rooms: 107
Official Description (provided by the hotel):
Ayres Hotel Redlands combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. At our green certified hotel, you’ll find all of the luxurious guest rooms at Ayres Hotel Redlands are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, hand held hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. At our convenient Redlands, CA location you are in the heart of all the city has to offer. Take a stroll through historic Downtown Redlands or visit your student at the University of Redlands. If you are in need of some fresh air, the Ayres Hotel is close to Smiley Park and Kimberly Crest House & Gardens. Catch a show at the California Theater of the Performing Arts or place your bets at nearby San Manuel Indian Bingo and Casino! ... more   less 
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