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“Disappointed with the price”

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Best Western Plus Twin View Inn & Suites
Ranked #7 of 37 Hotels in Redding
Certificate of Excellence
Seattle, WA
Level 6 Contributor
110 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Disappointed with the price”
Reviewed June 23, 2013

We have taken many road trips and usually stay a several times at Best Westerns. This hotel was very expensive. There was even a couple who inquired about the price as we were checking in and wanted several rooms for their group and ended up saying they were going down the street because the price was way too high. Usually Best Westerns are a little more expensive than some of the other hotel chains but the value is good. This hotel seemed very overpriced. It was clean but outdated. If we had more time, I would have looked elsewhere.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank evergreen2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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637 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
troutdale
Level 4 Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 20, 2013

Planned to stay at this hotel with our granddaughters, partly because they had an outdoor pool, and Redding is usually in the 100's this time of year, and they are also "pet friendly". The first thing we noticed upon entering the room was the mirror near the door, was covered with handprints, and looked like it hadn't been cleaned in weeks. When I went into the bathroom, I noticed the tub was full of tiny little black bugs, then, when I went to use the phone to call the front desk, the base, where the phone rested, was full of beer. It was obvious to me, the only thing that MAY have been clean, were the towels, and the bedding, the rest looked like it had been forgotten. We were moved to another room, which was OK, but a big inconvience with 2 adults, 2 children, and 2 dogs, and all our stuff. When we went to use the pool, the water was COLD, and the hot tub was either badly stained, or filthy, and there was no way anyone in our group was going to use it. I am sorry to have such a poor review, but it seems like this property is not being well managed. We won't be returning.

Room Tip: Check your room before unpacking.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cameron Park, California
Level 4 Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 19, 2013 via mobile

We stayed here one night on the way home, beds were great very comfy. The desk clerk was very helpful while checking us in. Rooms are large and clean. As for the traffic noise from the freeway, yes you can hear it but it is not that bad. I am a light sleeper and it didn't wake me up at all. The one thing I wished they did have was better curtains in the room as the ones they had did not keep out any light. Other then that it was great and I would stay here again!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank horseloverm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane
Level 5 Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 13, 2013

Enjoyed my stay, nice to be right off I-5. The person who checked me in was exceptionally nice and helpful.

I was a little reluctant to stay hear because of the reviews relating to freeway noise. I didn't find noise from I-5 to be a problem at all. I did hear noise twice at night from trucks on Caterpillar Rd directly behind the hotel, but it was nothing that would make me avoid this hotel.

I would certainly stay here again...Location, location, location.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RandBSpokane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend, Oregon, Usa
1 review
Reviewed June 12, 2013

Having stayed in Redding previously without reservations, & liking Best Western's style, we made advance reservations. Staff were excellent. Only drawback was some outside noise. Otherwise, very good.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lynne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora, Colorado
Level 4 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 6, 2013

The wife and I called in advance, booked a first floor handicap room with 2 beds, and one adjoining room for my 2 sons. My sister in law must use a cart to move around. We were here for a family funeral. Upon arrival, we were issued a two bed room, with no handicap setup. When I brought this up, there were no handicap 2 bed rooms available on the first floor. And no adjoining would be available either. Door key card lock was faulty, repair to be finished later, sometime. Breakfast was good, they have adjoining pool, beds were fine to fair. Wireless Internet signal is very weak on both outer sides of the facility, the building needs boosters, which will probably never happen! All in all, it's a fine for overnight, but I wouldn't waste my time with extended an extended stay.

Stayed June 2013, traveled with family
Helpful?
Thank JerseyBoy9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olympia, Washington
Level 6 Contributor
289 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
Reviewed June 5, 2013

The hotel is in good condition, rooms are roomy and comfortable. Linens and towels were OK quality and in good condition. The bed was a bit hard but we slept well on it. The building and rooms were clean and friendly. Location is easy, right off I-5.

But the layout is challenging and the amenities are a bit short. For example, the facility is in two separate buildings, joined by a slightly sloping hallway. To get to our room by elevator (we had a lot of stuff as we were on a long motor trip) took us around the back, down two short halls (maybe 30' each) to the elevator, up one floor, down two medium length halls to get back to the building our room was in, then down about 100' to get to our room. No luggage cart was immediately available, and we were promised one would be brought. Seven trips later, we never saw the cart. Then, while the room had a frig, it had no ice capability to refreeze our ice chest bottles. Finally, the breakfast was so so. Yes, it was warm (not hot) and fairly comprehensive, but not what I've come to expect from dozens of BW visits around the world.

Would we stay again? If no better choice was available. In all fairness, we both had severe colds, so may be a bit more picky than normal.

Room Tip: Ask for a lower floor away from the freeway, and fairly close to the lobby. Otherwise you will get s...
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Al K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Twin View Inn & Suites

Property: Best Western Plus Twin View Inn & Suites
Address: 1080 Twin View Blvd, Redding, CA 96003-2021 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > California > Redding
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Redding
#8 Business Hotel in Redding
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Twin View Inn & Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Best Western Plus Twin View Inn And Suites
Best Western Plus Twin View Hotel Redding
Best Western Redding
Redding Best Western

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