My family (mother, sister, two daughters, and I) stayed here the night of Aug. 11 and would NEVER stay here again. I am amazed at the other excellent reviews, which was why I booked this place originally.
At check-in, though I'd booked our room months in advance, we were told that there were no roll-away cots available. Either three of us could squeeze into a double bed and they'd reduce the rate by $14, or they'd give us another (smoking) room with a queen bed. We opted for the extra room, which I thought was very generous of the management. However, the room was dirty (everything was sticky!), the pillows were on top of the comforter, as if someone had recently used the bed, the furnishings had to be 30+ years old and very shabby, and the comforter had stains on it and was falling apart. The other room (with two double beds) was a little better, but the phone didn't work, the air conditioner was deafening, the side of the mattress was stained (as if someone had been sick), and the carpeting was dirty-looking. To top it off, the 'continental breakfast' consisted of doughnuts with pink icing, so we went across to Safeway to buy bagels, fruit, and juice.
At check-out they wanted to charge us the price of a roll-away cot for the extra room, even though we'd been told it would be free. After some discussion they agreed to waive that charge, but we were told that the hotel was fully booked the previous night and they'd lost a lot of money by giving the room to us.
My advice - if you're stopping in Redding, stay at the Oxford Suites