The worst service I've ever had! Argued with the manager about the policy when I originally booked it on booking.com. It stated no cancellation fees and full breakfast...not true. You have to cancel 3 days prior...a little hard to do when you book it 3 days before your stay. We decided we may as well stay since I couldn't cancel and it was charged on my account already. All I wanted was the room key... he then argued that he didn't have a room for us... ARE YOU FREAKING KIDDING ME!!!! Oh wait... there were only 3 cars in the entire parking lot of approx 20+ units. After arguing for 15 minutes he finally gave me the dang key to our room. I will never book online with booking.com or stay at America's Best ever again! The breakfast ended up being bite size muffins, ripe bananas, stale cereal, and orange juice. Booking.com told me that the hotel chain was the only one who could cancel our stay without penalty and called them directly.... way to be true to your advertising online.
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- Also Known As:
- Value Hotel Redding
- Value Motel Redding