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“Never Again!”

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Baymont Inn & Suites Redding
Ranked #15 of 37 Hotels in Redding
Reviewed October 1, 2012

The hotel was nice with the exceptions of the very hard beds, refridge that didn't work, broken shower fixtures, and having to wait several minutes for someone to come to the desk at 9 am! When we arrived for check-in the night before, my husband was asked for a credit card even though he was paying cash. Their computer would not accept his card. I then gave the clerk my credit card which I had over $1900 credit left on it. It was not accepted either. Then our grandmother used her card and that one worked. If it hadn't ,they were NOT going to let us pay cash and stay for one night. It took half an hour for us to check in when we were extremely tired from driving all day or we would have just went somewhere else. The pool was nice except for there being no toilet paper in the bathroom next to it. We were offered no compensation for any of our troubles. They did offer for us to change rooms after we were all settled in and were too tired to move. We DO NOT recommend this place to anyone and we for sure WILL NOT stay there ever again!

  • Stayed: September 2012, traveled with family
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Thank Sharon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontInnRedding, Manager at Baymont Inn & Suites Redding, responded to this reviewResponded October 3, 2012

I'm sorry you had issues with credit cards upon checking into our hotel but our policy of having credit cards on file with funds available is not a policy that our desk clerks can override. Unfortuntately, like the majority of hotels, we have found that we cannot work on a cash only basis as that would not leave us any recourse in the event of any additional charges to the room that the cash did not cover. I do not know why your card and your husband's cards did not authorize but am glad that your were able to find a solution by using your grandmother's card. I apologize for any inconvenience you may have experienced during your stay.

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Reviews (668)
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593 - 599 of 668 reviews

Reviewed September 30, 2012

The one thing we didn't like was the T.V. Channel selection, other things were cobwebs on the ceiling corners, mildew in bathroom around the shower.Office furniture was old and uncomfortable, but usable. The bedding was clean, but the room seemed crowded somewhat.

  • Stayed: September 2012, traveled as a couple
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Review collected in partnership with Baymont Inn & Suites
Thank CRYSTAL P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2012

The hotel was easy to find just a block away from the highway. The lobby overlooked the indoor swimming which nice. Staff was friendly and helpful. The room was clean and cool. Nice complimentary breakfast with a wide variety of food to choose from and the local newspapers and TV available while you ate.

  • Stayed: September 2012, traveled on business
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Review collected in partnership with Baymont Inn & Suites
Thank Deanna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2012

very nice room at a great price...close to resturants and shooping....very comfy bed. Great flat screen and desent programming.

  • Stayed: September 2012, traveled on business
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Review collected in partnership with Baymont Inn & Suites
Thank GARY S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012

Hotel was good. I found it to be very clean and comfortable. I would definitely be likely to stay here again the next time I'm staying in the area.

  • Stayed: September 2012, traveled on business
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Review collected in partnership with Baymont Inn & Suites
Thank COREY M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontInnRedding, Manager at Baymont Inn & Suites Redding, responded to this reviewResponded October 3, 2012

Not sure what the question was either, but we sure do like your response :) Thank you for taking the time to review our hotel. We look forward to seeing you again!

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Reviewed September 28, 2012

I called the hotel to ask a question about the room, and there was no answer.
We had reservations both stays, 5 days apart, the first night the A/C was off when we arrived late the room was around 100 degrees, the second stay the A/C was on and the room was around 72. The rooms were clean and nice, I think calling to make sure the room had a hot tube and not getting through bothered me. The first night it was around 9 PM check in, the desk clerk was in the breakfast room watching a game show, and she never took her eyes off the TV while she checked me in, and the door keys didn't work, so my wife waited while I ran down and got them reprogrammed, the clerk was watching TV in the other room again, and then checked in to hell room, but it cooled down quickly.

Thanks Bernie

  • Stayed: September 2012, traveled on business
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Review collected in partnership with Baymont Inn & Suites
Thank BERNIE C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2012

The only negative is that the TV channels are really lacking. And they're mislabeled, so it takes some guessing to figure out what you're actually watching. Other than that, great rooms, good service, decent breakfast.

  • Stayed: September 2012, traveled on business
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Review collected in partnership with Baymont Inn & Suites
Thank JEREMY G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Redding

Address: 2600 Larkspur Ln, Redding, CA 96002-1016
Phone Number:
Location: United States > California > Redding
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Redding
Price Range: $93 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Redding 2*
Number of rooms: 84
Official Description (provided by the hotel):
Whether you're traveling for a leisure getaway, a family vacation, or on business, Baymont Inn & Suites Redding has the right hotel accommodations for you. Our helping hands, neighborly smiles, and pleasing guest rooms provide a truly delightful stay.Listening to our guests and treating them like neighbors is what we do best at Baymont Inn & Suites Redding. We call it hometown hospitality, and it comes complete with all the comforts of home and more! ... more   less 
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Also Known As:
Baymont Inn And Suites Redding
Baymont Inn & Suites Redding Hotel Redding
Baymont Inn Redding
Redding Baymont Inn

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