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“Room is good but service is average”

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Travelodge Redding CA
Ranked #6 of 37 Hotels in Redding
Certificate of Excellence
Reviewed November 17, 2009

Stayed here for 3 nights. The room is quiet and comfortable. However the shower was a big headache - it's either too cold or too hot. Told the front desk of the shower problem but was told of some tricky way to make it work. Simply too much trouble to get an acceptable shower.

  • Stayed: December 2008, traveled as a couple
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Thank flycolors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,470 - 1,476 of 1,637 reviews

Reviewed November 14, 2009

Would recommend this hotel to people wanting a clean cheap place to stay.

  • Stayed: November 2009, traveled on business
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Thank jmcmurchie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTL, Manger at Travelodge Redding CA, responded to this reviewResponded November 16, 2009

We're glad you had a nice restful stay and that you recommend the Travelodge in Redding to others. Thanks for taking the time to write a review and share your family's experience. Over 150 people have done the same here on Tripadvisor, compare that to the average hotel which has only a few.
I would like to say I wholeheartly agree with you, that we are clean and comfortable. However, I think we're best described as a great value vs. cheap.
Cheap is relative. Value is substance and we all know the difference. Too many places are cheap and we wouldn't want our family to stay in many of the "cheap" places. When I travel I look for clean, comfortable, safe and those offer a lot at a good price (Value.) You will find all those thing here at Redding Travelodge.- a nice restful stop.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2009

Earlier in the year, we had stayed at this establishment and were less than pleased with the accommodations.

We were contacted by Stephen Jones, Operating Manager, inviting us to give them another chance. The opportunity arose in October being that we were coming to Redding to watch our Grandson's football game. Being that this Manager took the time to address our concerns, we felt that we would give this Travelodge a second try.

We were not dissappointed. We were completely satisfied with our room, the cleanliness, the comfort and the service. There isn't an on-site continental breakfast, but that wasn't a necessity for us.

On our next visit to Redding, this hotel will definately be our choice!

  • Stayed: October 2009, traveled as a couple
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Thank Zuzza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTL, Former Operations Manager at Travelodge Redding CA, responded to this reviewResponded November 14, 2009

Well this will be my last response as operations manager for the Redding Travelodge. What a good review to depart with.
It has always been my desire for almost 5 years to offer the guests that stay with us the best value for their lodging dollar, while giving them clean rooms and the best customer support and service we could give.
To this guest in particular, thank you for your kind words and the second chance to regain your confidence. It means alot to me that you let us know where we missed the mark. You then also allowed us to respond and address your concerns. More than anything else, you came back and allowed us to show you our best side. This is a great property and the ownership here has been excellent to work with.
Though I will be traveling on within the Wyndham Hotel Group, I'm sure that Kevin, my long time - hard working assistant, will make an excellent manager and will serve you and all others well in the days ahead.
To all the guests that have blessed me by entrusting me with your lodging needs here in Redding, I hope our paths will cross in other Travelodge and Howard Johnson properties.
To Tripadvisor and it's staff - thanks for a great tool and service for guests and the hotels they stay in.
Yours in Service,
Stephen R. Jones

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Reviewed November 7, 2009

This is one of the cleanest hotels I've stayed in a long time. The bathroom was cleaner than other places I've stayed. I like the fact that the whole facility is 'non-smoking'. The arrangement with the breakfast at the "Lumberjack" restaurant is a very nice addition.

  • Stayed: October 2009, traveled solo
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Thank Sean072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2009

I travel I-5 almost nonstop and I stay at at least 4 hotels each week. I'm somewhat choosy about my food and where I sleep. I am always looking for a clean comfortable place to stay and yet I refuse to pay over one hundred dollars a night to sleep, in my case about 6 hours, and most of the time I am not in my room very much outside that.
I' consider myself a savvy traveler and an avid user of he internet. So, I search for place to dine and place to stay in any given area where I know I'm heading. I use the online travel site to find my information and get an idea of the rates from all their information. I use to book through them but found too many issues with where they sent me or what information I found wasn't the true picture of what I found when I would arrive. Then came Tripadvisor! What a wealth of information and it was coming from people who actually stayed at hotel or motel I began using the information I got from the online travel sites, combining it with the reviews and information off the local forums and had a better picture of what to choose from. That is how I made my reservation with the Travelodge in Redding, California. The rates seem consistent with the online sites. The rating for the lodge was very good and the dialogue between the travelers and the management was a pleasant surprise. I call the property direct to ask a few questions and the young lady I spoke with who turned out to be the person who checked me in, Janie, was very helpful and kind and I made my reservation then and the rate was the same as what I found online, so I booked it right then and was able to get an upstairs room!
All that to say this, I received excellent service and the whole stay was pleasant. The room I had was great. It was like being home with all the extras. They even had some deal with manufactures that they are able to free samples of a wide range of products, what a great idea. The staff is to be commended, they take pride in their hotel and it shows. Lastly, the other travelers I spoke with at the spa were so nice and it too made for a pleasant stay. Thanks to all those that told me about this place. I hadn't written a review before, but I too will share my thumbs up and those place to avoid in the future. Hope this helps you..

  • Stayed: October 2009, traveled on business
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Thank clivemd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTL, Operations Manager at Travelodge Redding CA, responded to this reviewResponded October 25, 2009

How can you mention my responding to other guests and not reply to your positive comments. Thank you for your kind words and know that they mean a lot and I have shared your post with our staff. We can say nice things about our property - we're suppose to do that. But when guests speak well of the property and the staff it means alot to us and more to those seeking a quality place to stay that offers value for their lodging dollars.
Congratulations for being our 150th review on Tripadvisor, one of the 121 reviewers that have rated us either, Very Good (21) to Excellent (86.) See you next time.

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Reviewed October 19, 2009

We decided to stay at this location based on the reviews, but other than being a very clean hotel, it really does not have much to offer. This facility is rather far away from the freeway, and if you take advantage of the free breakfast, it will take at least another 45 minutes of your time. So, if you are planning to grab a quick bite before jumping back on the road, this motel won't fit the bill. It is a rather old facility with some minor updating. For a low priced motel, this is a clean stop with a friendly staff.

  • Stayed: October 2009, traveled as a couple
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Thank 8837Mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2009

Stayed next door the night before and was disappointed. Saw the sheer number of cars and the thought I'd give it a try. What a pure pleasure from the friendly staff to the ease at check-in, everything was great. They suggested several places to eat and we decided on Pio Loco from their recommendation and it was very good food and close to the hotel.
I got as room with a queen size bed and it had a fridge and microwave no cost. The bed was very comfortable and the room as a whole couldn't have been better (maybe a nightlight.) My partners rented a room with two queens and they said to that everything was very nice and the price with a hot breakfast at a nearby restaurant was well worth it. I travel 3-5 nights a week and the people here take pridein their hotel and it shows. We'll be back for sure.

  • Stayed: October 2009, traveled on business
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Thank rickdrake59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travelodge Redding CA

Address: 540 N Market St, Redding, CA 96003-3610
Phone Number:
Location: United States > California > Redding
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Redding
#3 Romantic Hotel in Redding
#3 Family Hotel in Redding
#4 Business Hotel in Redding
Price Range: $84 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Redding CA 2*
Number of rooms: 42
Official Description (provided by the hotel):
Redding Travelodge wants you to feel right at home. Offering a variety of room types to fit all of your needs. Choose a Deluxe Single Queen, Deluxe Double Queen, our Spacious Two Queen Kitchenettes, a Single Queen Business Suite, and our family friendly - Two Queens and a separate room with a double bed in our Sleepy Bear motif. All rooms have refrigerators and microwaves, a work desk, free Hi-Speed wireless Internet and much more. ... more   less 
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Also Known As:
Travelodge Redding Hotel Redding
Travel Lodge Redding
Redding Travel Lodge
Redding Travelodge

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