Won't you be traumatized if you are woken up from your sleep at 2am to see a stranger with a backpack looking at you?
After a long drive from Pismo Beach CA, my wife and son arrived at Best Western Plus Antelope Inn very tired and ready to have a good night's rest. The room (#218) assigned to us although said to be non-smoking still smell of smoke when the air conditioner was turned on. We requested a change and was given room #214. After settling in we went to sleep.
In the middle of the night, I was awakened by voices and the opening of my bedroom door. A strange man with a backpack was staring at me. I yelled at him 'what are you doing here?' He mumbled a sorry and retreated. I quickly double locked the door but any more sleep was impossible. It was 2:17am.
Next morning I went downstairs for breakfast. There was no more room at the tables. So I took a tray and went back up to my room. But the card-key failed to work. At this point I told the lady receptionist about the card-key problem. She discovered that my paper registration had the wrong first name and there was confusion with another guest or two. It seemed that a late-comer had been given the same room by mistake and my card was deactivated. She agreed that such a mistake should never had been made in the first place, and apologized. She as a lady, would be terrified by such an experience. She assured me that Nathan, who apparently was the male receptionist that night would be told of the mistake.
Also, one bath towel has a hole. Though minor, this also reflects upon the poor standard of the staff. Left unaddressed, little faults can only ruin a good reputation just as little extras raises the profile of a hotel.
The hotel itself and grounds are very nice if not for this terrible mistake. And reading the reviews later, it would appear that staff training and cooperation is sadly inadequate.
- Official Description (provided by the hotel):
- Proof that California isn't all glitz and glamour is realized at this Red Bluff hotel where nature, outdoor recreation and fresh air are limitless. We get plenty of business travelers at our cozy Red Bluff hotel. Visitors in town are pleasantly surprised at the amenities and proximity to adventure. You deserve some R&R after a hard day's work. Of course, most guests of this Red Bluff hotel are here for the recreation. Fishing and boating are popular past times. Enjoying a game of golf is the perfect way to relax on your idyllic vacation. Looking to make things interesting? Gambling is always an option in this neck of the woods. Use your winnings for an extra day on the water or at the club. The outdoor pool and Koi pond are the perfect primers for water activities. Quiet accommodations in this Red Bluff hotel are a welcome reprieve from a day of adventure. The aviary is a wonderful refuge where tranquility and peace are easy to find. This is a Directors Awards-winning property so you know you'll be treated like royalty. Located off of Interstate 5, this pet-friendly hotel is a second home for everyone in the family. The refreshing town is brimming over with charm. It's a great place to relax and breathe in that mountain air. Embrace your inner cowboy at the Round-Up Rodeo or Bull and Gelding sale. We're close to historic downtown Red Bluff and the gateway to Mount Lassen. What more could you ask for at your Red Bluff hotel? How about a scrumptious complimentary breakfast complete with hot eggs and waffles, pastries, fruits, cereal, yogurt, 100% Arabica coffee and chilled juices? Now that's the right start to the day. ... more less
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- Also Known As:
- Best Western Red Bluff
- Red Bluff Best Western
- Best Western Antelope Hotel