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“Pet friendly, adequate enough for a quick sleepover”

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Best Western Antelope Inn
Ranked #3 of 16 Hotels in Red Bluff
Certificate of Excellence
Seattle, Washington
Level 5 Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Pet friendly, adequate enough for a quick sleepover”
Reviewed August 14, 2013

After driving 10 hours we decided to check BW Red Bluff, since its advertise as pet friendly, and the dog whisperer recommends a BW stay. We have two small dogs that sleep in a crate, so the space was adequate enough for three adults and two pups. Arrived at 1am, the air was at its highest so it wasn't old enough for us. It was too late to complain so we just tried to sleep. Unfortunately, we didn't have very good sleep because our dogs barked at every noise they heard. They normally not do that. Beds were ok, bathroom clean with the exception my husband old me he found black mold in the shower. We didn't complain about that either because it was just a quick stop. The breakfast wasn't anything to rave about, it's your typical high carb breakfast. The best tasting item was the waffles you cook yourself. Dining is early, so I got up early to eat a little, then went bak to bed before checkout. The front desk who greeted us at night, and the one at departure were both cordial, with adequate customer service. I didn't expect over the top service like my training at Disney, so for what we needed it was sufficient. Will I stay here again? Maybe, but I did like my stay at the HIEx Red Bluff on my way back. The dogs barked but not as much. The walls weren't as thin.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AppyTalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajit P, Front Office Manager at Best Western Antelope Inn, responded to this review, August 17, 2013
Dear Guest,

First of all, thank you for coming to stay at our hotel. We are happy to hear you enjoyed your stay for the most part, and we would like to thank you for bringing the issues you did to our attention. We hope that you can see past these discrepancies and give us another chance down the line. Thank you for staying.

Jayu Bhavan
General Manager
Best Western Plus Antelope Inn
Red Bluff, CA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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371 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Camano Island, Washington
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 10, 2013

Subject: BEST WESTERN Plus Antelope Inn
Location: Red Bluff, California, United States, North America
Title:
ID#: 169444952

Recently our family of eight made a two day driving trip down to Disneyland from the Seattle area. We had made reservations for two "adjoining" rooms at this Best Western a month in advance. It was important that we had two queen beds in each room, and that they were adjoining for our large family. The person making the reservations assured us this would be no problem. So on the day we were booked to arrive, I thought it was best if we call again just to verify our reservations. A person named Nathan answered the phone and proceeded to check the reservation. After asking a few questions, and a couple minutes on hold, he asked if he could call back. About a half hour later, we finally received a call from Nathan. He explained that there was a problem with the reservation, claiming that the lady who took our reservation was new, and that she had improperly entered the reservation in the computer. He explained that he did not have our rooms, but he would work on it and get back to us. About an hour and a half later, we received another call from Nathan. He said he was able to find us the rooms we needed at the local Holiday Inn Express, and that he would be happy to "transfer" our reservation. So the good news is we called well before our arrival in Red Bluff, so something could be done about the Best Western reservation fiasco. Way better than had we arrived in the lobby expecting our reserved rooms. And while it seems like all is well, and Nathan did the best he could do, that is not the end of the story. The next day my wife receives an e-mail saying our credit card was being charged for the rooms at Best Western, that Nathan said he did not have, and "transferred" to Holiday Inn. My wife calls the Best Western and gets none other than the person who claims to be the "new girl" at the hotel desk. This person explains to my wife that the rooms were available after all, and could not understand why Nathan chose to tell us differently. She said she would have Nathan process the reimbursement for the charges when he arrived later in the day. Nathan calls back and now claims that the reservations were for a completely different day and tries to say we were a no show, basically throwing the new girl under the bus again. How unprofessional to make excuses and blame coworkers. In the end the charges were reversed, and no harm was done other than all the time we spent on the phone listening to lame excuses. The Holiday Inn Express in Red Bluff was really nice, and we will go back there.

  • Stayed July 2013, traveled with family
    • Service
Helpful?
Thank CamanoHal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajit P, Front Office Manager at Best Western Antelope Inn, responded to this review, August 17, 2013
Dear Guest,

I would like to apologize for your negative experience with our hotel. There is no excuse that we can give that can explain the unusually poor customer service demonstrated here. We at the Best Western Plus Antelope in apologize profusely for your bad experience with us, and we hope it did not taint your perception of the Best Western Brand.

Jayu Bhavan
General Manager
Best Western Plus Antelope Inn
Red Bluff, CA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keizer, United States
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed August 8, 2013

Stayed over night while in transit ...Clean hotel, eating area is super small, not allowing you to walk around to grab your food as there were alot of people trying to do the same and just not enough room. They said they were expanding but didn't see construction for this.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Peggy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajit P, Front Office Manager at Best Western Antelope Inn, responded to this review, August 9, 2013
Dear Guest,

We apologize for your lackluster experience at our hotel. We apologize for our small breakfast area. The construction on our breakfast room that you were told about is now complete! We hope you will come and stay with us again so you can experience it for yourself.

Jayu Bhavan
General Manager
Best Western Plus Antelope Inn
Red Bluff, CA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
So Cal
Level 3 Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 7, 2013

If you find yourself looking for a good nights rest in the Redding R$e)$$dBluff area, safe some money and take RedBluff Best Western Plus.
Good comfortable rooms, great atmosphere, good breakfast and $40 cheaper than Redding..yes $40 per night....redding was $148 for a single. Red Bluff came in less than $90
Treat yourself and your family....
Can't wait to be in the area again.....

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 123dm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajit P, Front Office Manager at Best Western Antelope Inn, responded to this review, August 8, 2013
Dear Guest,

Thank you for your kind words about our hotel! We are happy that you found our hotel to be a fairly-priced facility that was able to accommodate you during your stay! We hope you enjoyed all of our amenities, and we hope you will return to experience our brand new breakfast area, with more space, and a back patio area for outdoor dining! Please come and stay with us again soon!

Jayu Bhavan
General Manager
Best Western Plus Antelope Inn
Red Bluff, CA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Beach, CA, United States
2 reviews
Reviewed August 6, 2013

The hotel has a Koi pond AND a bird aviary on premises for a very nice touch. The rooms aren't the biggest, but comfortable. Walking distance to McDonald's, Del-Taco, Burger King, and a Convenience Store/Gas station. Enough lawn & grassy areas to accommodate our small dog. Just off the east side of I-5. They do require a $100 deposit if paying by "cash" for your room.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Michael J. V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajit P, Front Office Manager at Best Western Antelope Inn, responded to this review, August 8, 2013
Dear Customer,

Thank you for you positive review of our hotel! We strive to make every one of our guests feel relaxed and welcome, and we are happy that our property served all of your needs! We hope you will come to stay with us again, as we have just completed construction on our brand new breakfast space! Thank you for staying and we hope to see you again soon!

Jayu Bhavan
General Manager
Best Western Plus Antelope Inn
Red Bluff, CA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 4, 2013

Our room was so nice and spacious and clean. It was hot the evening we spent there and their air conditioning worked great! We were driving from Portland, Oregon and arrived at 8P...so glad they had a room as we had not booked a room until we arrived.

The kind sized bed was VERY comfortable for a good night sleep.

They did have a cool aviary (lots of beautiful birds) that people were enjoying and a Koi fish pond near the swimming pool.

We would not hesitate to stay there again. It was very, very nice.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Deena J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajit P, Front Office Manager at Best Western Antelope Inn, responded to this review, August 6, 2013
Dear Customer,

Thank you for your positve review of our hotel! We are very happy to hear that everything worked out during your stay. We strive to provide superior customer care, and are happy to have been able to do so. Thank you for staying, and we hope you will return.

Jayu Bhavan
General Manager
Best Western Plus Antelope Inn
Red Bluff, CA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Cruz, United States
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 1, 2013

The location was good and the room quiet and well appointed. They have a very interesting aviary with several types of friendly birds. The air conditioning worked well as it was very hot outside. The motel is located near several eating establishments--all within walking distance. I would stay here again. The staff was friendly and helpful and the breakfast was excellent.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajit P, Front Office Manager at Best Western Antelope Inn, responded to this review, August 3, 2013
Dear Customer,

We would like to thank you for coming to stay with us at the Best Western Plus Antelope Inn, and furthermore, would like to thank you for your positive review of our property. We strive to make sure every guest leaves our property as satisfied as possible, and we are happy to hear that your stay was what you wanted it to be. We hope you will come and stay with us again soon! Thank you!

Jayu Bhavan
General Manager
Best Western Plus Antelope Inn
Red Bluff, CA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Antelope Inn

Property: Best Western Antelope Inn
Address: 203 Antelope Boulevard, Red Bluff, CA 96080-2901 (Formerly Best Western Antelope Inn)
Phone Number:
Location: United States > California > Red Bluff
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Red Bluff
#4 Family Hotel in Red Bluff
#5 Romantic Hotel in Red Bluff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Antelope Inn 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
Proof that California isn't all glitz and glamour is realized at this Red Bluff hotel where nature, outdoor recreation and fresh air are limitless. We get plenty of business travelers at our cozy Red Bluff hotel. Visitors in town are pleasantly surprised at the amenities and proximity to adventure. You deserve some R&R after a hard day's work. Of course, most guests of this Red Bluff hotel are here for the recreation. Fishing and boating are popular past times. Enjoying a game of golf is the perfect way to relax on your idyllic vacation. Looking to make things interesting? Gambling is always an option in this neck of the woods. Use your winnings for an extra day on the water or at the club. The outdoor pool and Koi pond are the perfect primers for water activities. Quiet accommodations in this Red Bluff hotel are a welcome reprieve from a day of adventure. The aviary is a wonderful refuge where tranquility and peace are easy to find. This is a Directors Awards-winning property so you know you'll be treated like royalty. Located off of Interstate 5, this pet-friendly hotel is a second home for everyone in the family. The refreshing town is brimming over with charm. It's a great place to relax and breathe in that mountain air. Embrace your inner cowboy at the Round-Up Rodeo or Bull and Gelding sale. We're close to historic downtown Red Bluff and the gateway to Mount Lassen. What more could you ask for at your Red Bluff hotel? How about a scrumptious complimentary breakfast complete with hot eggs and waffles, pastries, fruits, cereal, yogurt, 100% Arabica coffee and chilled juices? Now that's the right start to the day. ... more   less 
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Also Known As:
Best Western Red Bluff
Red Bluff Best Western
Best Western Antelope Hotel

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