After reading these reviews I was extremely pessimistic about how my stay at this resort was going to turn out. We stayed 3 nights at $200/night for a bungalow.
First; the service. The service throughout our stay was excellent. This included an issue where they charged my credit card up front for our entire stay upon completing our reservation. The charge was taken off my credit card with an apology. Every employee we had contact with seemed knowledgable, friendly and were very honest about how they were working hard every day to get the kinks worked out. Every request we made was attended to appropriately. Housekeeping came everyday. The only minor complaint I have was the turndown service. Turndown service included ice in the ice bucket and a decorative pillow that was removed from the bed. The dreaded parking issue I knew that was awaiting us upon check out was a non-issue. The $30 a day charge was taken off with a smile and an apology since there was no mention of a parking fee when I made the reservation.
Second; the setting. The setting is in a class of its own and I couldnt imagine anyone having any complaints about it. The trails and grounds made for very scenic jogs or walks. The golf couse seemed nice, but it is a par 3 course and I decided to play Los Verdes instead (get there EARLY).
Third; the room. We stayed in a bungalow with an ocean view. The view was not as good as I would of liked, but we were a short walk away from an amazing view. The room was spacious and clean.
We only had one real meal on the property at Nelson's. There was a 45 minute wait and the food was fair. The other restaurants seemed nice, but since it was so busy that first night we decided to error on the side of caution and chose to eat away from the resort. To be fair the resort really cleared out after that first night and the restaurants did not seem to have any waiting during the weekdays.
The pools were nice and accesible. The workout room was spacious with several machines available. It is dog and kid friendly, so be aware of kids on scooters going down the hills. The resort has its own beach cabanas, but entering into the water is not possible. Your best bet is Malaga Park if you want to get into the water.
Trump National is also down the road and there is a beatiful park that is accessible from the course. I was surprised that it was so open to the public the way it was.
Overall, it was a great experience and well worth the price. With rumors of financial issues and now a wildfire nearby, get out there while you can.
- Official Description (provided by the hotel):
- Terranea Resort blends beautifully into an oceanfront promontory on the Palos Verdes Peninsula. Located just 20 miles from Los Angeles International Airport (LAX), the 582-room resort includes guestrooms, suites, bungalows, casitas and villas and a host of world-class amenities with 135,000 square feet of indoor and outdoor meeting and event space. This Earth-friendly, picturesque Mediterranean-style resort offers guests spectacular Farm-to-Terranea dining venues, a world-class spa, four oceanfront pools, and a family-friendly nine-hole par-3 golf course with short-game practice facilities. ... more less
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- Also Known As:
- Terranea Hotel Rancho Palos Verdes
- Terranea Resort Rancho Palos Verdes